1. Kuvelkid's Avatar
    Photos are coming darker and with slight cloudy appearance on some of them. I can clearly see the difference between the currently clicked photos and the ones i had clicked 7-8 months ago. Its really annoying and it feels like i am using ordinary camera. Do i have to clean the lens or is it a hardware problem. Please let me know as my phone is still under warranty. Also note that my phone is running on official win 8.1 OS (no win 10 preview was installed). The above image attached is just one example. Both images were clicked using auto mode and in a bright sunny day.
    Attached Thumbnails test_pic.jpg  
    08-29-2015 10:42 PM
  2. Skamath's Avatar
    I think it is for everyone else too with the Camera updates the algorithms have changed over time and you will see that kind of changes...
    Your best bet is to post edit the pics taken with the high res option.
    Kuvelkid likes this.
    08-30-2015 12:13 AM
  3. patrikmore's Avatar
    If focusing function is doing the job as before I consider your camera is not broken. Try it without case. Use Lumia Camera.
    Kuvelkid likes this.
    08-30-2015 06:15 AM
  4. Kuvelkid's Avatar
    Thanks.
    the above pic is from high resolution images. Only thing i have combined both to show the difference. so should i reset the phone to factory settings. or is there any special way where i can reset only the pro camera application to old state??
    08-31-2015 01:36 AM
  5. Kuvelkid's Avatar
    Thanks.
    focusing is working but earlier pro camera used to give brighter view of the object with auto settings itself when i focus the object. But now it is not the case.. even i tried changing the settings manually. But no luck. other mobiles like Moto G are giving brighter and clearer pictures at the same location.
    08-31-2015 01:43 AM
  6. Skamath's Avatar
    Thanks.
    the above pic is from high resolution images. Only thing i have combined both to show the difference. so should i reset the phone to factory settings. or is there any special way where i can reset only the pro camera application to old state??
    resetting the phone will not do anything to camera app nor will resetting the camera app help.

    The whole thing would have changed with the FW update, unfortunately which you cant revert to older version using the tools that MS provide. It is a bit risky if you can flash it yourself using a fw which hopefully someone has saved online.
    Kuvelkid likes this.
    08-31-2015 03:36 PM
  7. Mark F24's Avatar
    The bright picture is clearly in the sun, the shadows in the 5 windows in the white section show the sun was above and on that side of the structure.

    The right (darker) picture the sun is behind and above the building.

    I am no expert but they are not the same conditions.
    rfortson and Kuvelkid like this.
    08-31-2015 08:37 PM
  8. Simon Hinton's Avatar
    Photos are coming darker and with slight cloudy appearance on some of them. I can clearly see the difference between the currently clicked photos and the ones i had clicked 7-8 months ago. Its really annoying and it feels like i am using ordinary camera. Do i have to clean the lens or is it a hardware problem. Please let me know as my phone is still under warranty. Also note that my phone is running on official win 8.1 OS (no win 10 preview was installed). The above image attached is just one example. Both images were clicked using auto mode and in a bright sunny day.
    The first picture looks overexposed to me, there isn't any detail in the white regions of the building, and the blues (especially the sky) are almost acid. If this has happened since an update, i'd say they might have dialed back the exposure on the automatic settings, from what it was before. If you want it back the way you want, increase the exposure in Camera Settings 0.5+ or 1.0+ and save the settings. I prefer the second image though, it seems more true to life.

    But as Mark said, different times of day can really change the outcome of a photo.
    Kuvelkid likes this.
    08-31-2015 11:16 PM
  9. Kuvelkid's Avatar
    Thanks. That is just the example i gave. Maybe you are right. But in general i am finding clarity is degraded recently. I am no expert in photography. I used mostly auto settings which used to give me perfect picture earlier. But now i notice the difference in the photos i am clicking.
    09-01-2015 12:21 AM
  10. Kuvelkid's Avatar
    Thank you Simon. I will try that for sure
    09-01-2015 12:26 AM
  11. vsmh96's Avatar
    If not mistaken our phones use centered metering (or however it is called). This means that it will decide on what white balance or brightness to use in auto mode based on where the center of the picture is.
    Kuvelkid likes this.
    09-01-2015 12:37 AM
  12. RTGent's Avatar
    Not disputing your claim or experience, but from the shadows in your sample comparison, the photos were taken at opposite sun positions where you would expect very differently-lit pictures. A more comparable sample would be better. I haven't noticed any degradation in my 1020 photos through Cyan and Denim updates. Good luck getting better pics.
    Kuvelkid likes this.
    09-02-2015 12:23 PM
  13. Kuvelkid's Avatar
    Hey ... I tried everything... but the photos simply not coming gud. I think there is a problem in focusing. I dont have much knowledge but i like to ask 2 questions just to clear my doubts
    1) When i focus on object, the focus light glows for a split second illuminating the object than gets off, And then i take the photos it comes without focus light.
    2) There is some small but noticable ' click sound' coming from the camera everytime i focus on a object

    Are Both the things mentioned above are normal for lumia 1020??

    Please Reply...thanks
    09-17-2015 12:38 PM
  14. gpobernardo's Avatar
    Hey ... I tried everything... but the photos simply not coming gud. I think there is a problem in focusing. I dont have much knowledge but i like to ask 2 questions just to clear my doubts
    1) When i focus on object, the focus light glows for a split second illuminating the object than gets off, And then i take the photos it comes without focus light.
    2) There is some small but noticable ' click sound' coming from the camera everytime i focus on a object

    Are Both the things mentioned above are normal for lumia 1020??

    Please Reply...thanks
    1. That depends on your camera settings. If it is set to "auto", then that is normal. If it is set to "set by flash", then something's wrong, since the flash should be deployed when the focus assist light is deployed while focusing.
    2. Yes, the clicking sound is normal. It can be slightly felt while holding the camera, as well. But is should be barely noticeable and non-disruptive.

    As for the clarity of your images, have you tried using ISO 100 for your shots? That should give you the best clarity, but under low lighting conditions the shutter speed might be too long, which will result in blurriness.

    Try shooting a daylight scene with ISO-100 and see if your images are still not as good as you expect.
    Guytronic likes this.
    09-30-2015 12:49 AM
  15. Mike Newport's Avatar
    When Nokia camera was rebranded to Lumia Camera is when the change in image quality happened. I have been an insider since the first build so im used to rolling back and the other day I decided to try turning off automatic store updates and choose my own updates. one i chose not to update was nokia camera ever since lumia camera came out its clearly ment for phones that can run the real denim not bs version thats just a name change, if you try my suggestion you can see a major change with lumia camera compared to nokia camera. the diifference in image quality is blaringly obvisous, i suggest sticking with nokia camera and not updating to lumia camera its not ment for the 1020.
    Kuvelkid and gpobernardo like this.
    10-06-2015 06:23 AM
  16. gpobernardo's Avatar
    When Nokia camera was rebranded to Lumia Camera is when the change in image quality happened. I have been an insider since the first build so im used to rolling back and the other day I decided to try turning off automatic store updates and choose my own updates. one i chose not to update was nokia camera ever since lumia camera came out its clearly ment for phones that can run the real denim not bs version thats just a name change, if you try my suggestion you can see a major change with lumia camera compared to nokia camera. the diifference in image quality is blaringly obvisous, i suggest sticking with nokia camera and not updating to lumia camera its not ment for the 1020.
    Hmm, I've had my L1020 since Black, through Cyan and now official Denim. I didn't notice the difference in quality in transitioning from Nokia Camera to Lumia Camera, as well as from one OS version to another. I have a copy of all my photos taken with my L1020, so I might be able to compare and support your observation. Nonetheless, I think that phenomenon of suddenly losing quality after an upgrade/update could have been a set of isolated cases - otherwise there would have been a huge number of complaints/remarks about it everywhere.
    10-08-2015 01:17 PM
  17. Mike Newport's Avatar
    Hmm, I've had my L1020 since Black, through Cyan and now official Denim. I didn't notice the difference in quality in transitioning from Nokia Camera to Lumia Camera, as well as from one OS version to another. I have a copy of all my photos taken with my L1020, so I might be able to compare and support your observation. Nonetheless, I think that phenomenon of suddenly losing quality after an upgrade/update could have been a set of isolated cases - otherwise there would have been a huge number of complaints/remarks about it everywhere.
    Really as far as the finished pictures go it's not that big of a difference hardly noticeable, the part I'm referring to as a glaring difference is the digital zoom. With Nokia Camera there is absolutely no loss of clarity when zooming all the way, with Lumia camera on "denim" the zoom quality is alot worse, on windows 10 new build it's a little better then denim. Overall I still feel it takes awesome photos and so love all the 1020 pictures I've taken!!
    gpobernardo likes this.
    10-09-2015 03:25 AM
  18. gpobernardo's Avatar
    Really as far as the finished pictures go it's not that big of a difference hardly noticeable, the part I'm referring to as a glaring difference is the digital zoom. With Nokia Camera there is absolutely no loss of clarity when zooming all the way, with Lumia camera on "denim" the zoom quality is alot worse, on windows 10 new build it's a little better then denim. Overall I still feel it takes awesome photos and so love all the 1020 pictures I've taken!!
    Interesting; in one of the threads (ProShot) I looked (with a certain degree of detail - not too technical) the quality of the digital zoom in the Lumia 1020, comparing some of the top Windows Phone camera apps. Indeed, Lumia Camera performed the worse! However, Windows Camera (default) performed the best - with that I'll agree with you (presuming that Windows Camera and the old Nokia Camera had similar performance, if not having Nokia Camera even better than Windows Camera) that Lumia Camera is worse than Nokia Camera. Too bad I didn't document the comparison back when it was just Nokia Camera vs Lumia Camera.

    But the OP didn't seem to be referring to this level of detail - just the general look of the photos.
    10-09-2015 05:12 AM
  19. Mike Newport's Avatar
    Interesting; in one of the threads (ProShot) I looked (with a certain degree of detail - not too technical) the quality of the digital zoom in the Lumia 1020, comparing some of the top Windows Phone camera apps. Indeed, Lumia Camera performed the worse! However, Windows Camera (default) performed the best - with that I'll agree with you (presuming that Windows Camera and the old Nokia Camera had similar performance, if not having Nokia Camera even better than Windows Camera) that Lumia Camera is worse than Nokia Camera. Too bad I didn't document the comparison back when it was just Nokia Camera vs Lumia Camera.

    But the OP didn't seem to be referring to this level of detail - just the general look of the photos.
    Lumia camera is back on newestbuild 10549, i elected to manually update and keep Nokia camera, I'm curious to compare image between the two. I still feel so is alotcrisper and useable on Nokia!!
    gpobernardo likes this.
    10-15-2015 12:20 AM
  20. Kuvelkid's Avatar
    Maybe You are correct. I want to try with Nokia Camera. But the problem is i already have Lumia Camera. How to install Nokia camera again if i want. Does restoring to factory settings help me getting nokia camera??
    10-16-2015 06:44 AM
  21. Mike Newport's Avatar
    Maybe You are correct. I want to try with Nokia Camera. But the problem is i already have Lumia Camera. How to install Nokia camera again if i want. Does restoring to factory settings help me getting nokia camera??
    I used windows phone recovery tool on my pcand it takes your phone back to factory settings and deletes all data and updated apps, once you finish sign into your Microsoft account and select option do not restore, as soon as your phone finishes restoring, go to the store and go under settings and choose not to automatically update, this then allows you to retrieve all updates and manually pick which ones you want, I'm on a Lumia 1020 att so Nokia camera is stock for my branded software, some people may not be able to use this workaround depending on what your stock firmware is, hope this helps, another hint I had to eventually update to Lumia camera because I'm running new preview build and tey restored high resraw option and the Nokia camera was having issues oh the new build, it was fine on 8.1, but to preview caused issues
    gpobernardo and Kuvelkid like this.
    10-16-2015 12:18 PM
  22. Kuvelkid's Avatar
    Ok .Before I do a recovery process. I just like to mention one more thing i have noticed. when i start lumia camera (or deafult camera), for a split second i get a bright view on the screen(it seems like good amount of light captured by the lens) and then suddenly the light considerably gets reduced to give a darker view on the screen . When everything was working perfectly i never bothered to notice the camera things so i am unable to tell that whether this thing was happening before. I use to click with auto options and it used to give me very good quality images. But Now quality is degraded. So whether resetting the phone and using nokia camera will help mu cause or is this some other problem?
    10-17-2015 04:51 AM
  23. Live2Deliver's Avatar
    strongly believe OP could be over paranoid, as I have the same anxiety too, thinking that our awesome camera could one day lose the clarity because 'it should be awesome / godlike', and there is no visible replacement because it is old, end-of-production.

    Truth to be told, our 1020 hasn't one bit became worse than before, its only our growing expectations, and self-fulfilling prophecies.

    How I'm I so sure? compare these two images. The bridge image was taken on the top of Mount Titlis in Switzerland, in 2013 when I first got it, in totally bright sunlight (perfect lighting even with ISO100 1/3000). The other one is taken recently in Beijing, in super poor lighting condition (you can easily Bing how bad the skies are in Beijing).

    What's more I uploaded the Beijing shot in cropped (copyright reasons), unedited 38mp using Windows Camera in W10M which means there are completely no benefits of oversampling for noise reduction, while the alps shot is taken by Nokia Pro Cam then.

    I have my reasons to be paranoid over lens or sensor degradation too. You know the sound our OIS makes when shaking? I hear that loud and clear every time while driving because my holder is mounted right onto the dashboard not windscreen, not shielded from the sun either. My sensor is already 2 years old taking photos almost everyday, hearing the OIS locking the lens into place every time I turns on the camera... that sound triggers my anxiety.

    But look at the two photos. Had my 1020 lost the awesomeness? Are there excessive noise and blurs in the 38mp poor lighted photo?
    Or does it stands up against the oversampled 5mp super lighted one?

    OP, I'm not saying that you are lying or anything, no offense / ill-feeling intended.

    Answer yourself honestly these questions. These questions had pulled me away.
    Are the comparison testing being done fairly?
    Are you unknowingly in fact creating a negative outcome which results in substantiating (supporting) what you think and tries to believe?
    Are you expecting too much out of our tiny sensor? (There is a reason why I still keep my APS-C DSLR and 16-105mm lens. Bigger, professional lens = more light, perfect clarity plus larger sensor to capture all the light)
    Are you stepping out and observe what other cameras are giving? (Benchmarking ourselves against the rest)

    To be honest with you, the comparison shots are not done squarely. At one glance anyone, and a lot here did, can spot the fact that they are taken at different time of the day. This will cause a perceived difference and let you think wild as to whatever is causing it.

    Personally I think the shadowed photos are perfect.

    Take your 1020 out for a spin NOW, come back, put the photos onto the big screen, zoom it in and tell yourself only one thing, 'How awesome and clear the photo is!'. I hope my post and sharing can help solve your question a bit. :D

    PS my DSLR is Sony A350 in case anyone is curious :)
    Attached Thumbnails wp_20131129_11_07_25_pro-2-.jpg  
    Last edited by Live2Deliver; 10-17-2015 at 12:46 PM.
    gpobernardo and Kuvelkid like this.
    10-17-2015 12:25 PM

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