1. ClauSim's Avatar
    Hi there!

    So I have a Nokia Lumia 1020, purchased in December of 2014. Until today, everything was fine. Today, when I unlocked my phone, I had a pixelated image. I tried restoring the system and nothing changed. I don't know what to do to fix the problem and I'd like to know if someone could help, before I decide to send my phone away to get fixed.

    nokia-problems.jpg

    Thank you!

    Clau
    08-30-2015 11:39 AM
  2. gordonfink's Avatar
    I will admit - that is a new one to me and I have no idea. I have not seen one of these do that sort of shadow image thing.

    Sorry I can't help.
    08-31-2015 11:47 AM
  3. colinkiama's Avatar
    Hi there!

    So I have a Nokia Lumia 1020, purchased in December of 2014. Until today, everything was fine. Today, when I unlocked my phone, I had a pixelated image. I tried restoring the system and nothing changed. I don't know what to do to fix the problem and I'd like to know if someone could help, before I decide to send my phone away to get fixed.

    Click image for larger version. 

Name:	nokia problems.jpg 
Views:	5 
Size:	72.2 KB 
ID:	111313

    Thank you!

    Clau
    Well you could send it to Microsoft mobile since your warranty isn't expired yet.
    08-31-2015 11:56 AM

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