1. Cameron123456's Avatar
    I got this camera for the 41mp camera feature but cannot find it in the camera - only the regular version.
    I tried ALL SETTINGS - applications - photos+camera but the only camera app available is "microsoft camera". (the Nokia user guide on the internet told me to go there to select that camera I want but it's not there or I can't find it.)

    Sorry... but I have a very low ability with anything tech. I'm 54 and this is my first cellphone ever and my "tech" vocabulary is very low so it's even difficult for me to ask questions using the proper vocabulary and terms . If you can help it would be great. Thanks
    01-05-2016 04:26 PM
  2. ashram's Avatar
    you need Lumia Camera if i am not mistaken.
    01-05-2016 04:56 PM
  3. Cameron123456's Avatar
    What is that? Something I have to download?
    01-05-2016 05:02 PM
  4. Guytronic's Avatar
    Is your phone running Window Phone 8.1 as it's OS version?
    01-05-2016 05:19 PM
  5. Cameron123456's Avatar
    Yes. I actually downloaded the Lumia Camera app and it was fine. Thanks. Now.... all I have to figure out is how to download the camera 41mp pix to my MacBook.... the plug in USB only yields... NO CAMERA FOUND. I've search this site but all the remedies seen to be with Microsoft PCs. Is it even possible to do the transfer on to a MAC?
    01-05-2016 06:05 PM
  6. Jack Neill's Avatar
    Yes there is a app in the mac app store that does it.
    01-05-2016 06:20 PM
  7. Cameron123456's Avatar
    Thanks. I've read so many threads here of people having download issues on Windows PCs I thought I was screwed. I'll look into the app.
    01-05-2016 08:31 PM
  8. ashram's Avatar
    Yes there is a app in the mac app store that does it.
    I don't know if that app is available anymore, and if you are on El Capitan, the app is broken. If you boot camp into windows (if you have it set up) then you can just do that, but if not, then this link https://tubeapps.net/wp8/ should be able to help you. granted, you may have to find the Windows Phone app 1st :(

    Something Apple did in El Capitan broke it and there is no ETA on a fix. I can confirm that the link does fix it, as it did for me and my 920, 830 and 950.
    01-06-2016 03:20 PM
  9. Jack Neill's Avatar
    01-06-2016 07:09 PM
  10. bassoprofundo's Avatar
    What about the Onedrive autobackup? Doesn't it automatically backup the hi-res version now?
    01-07-2016 01:04 PM

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