12-11-2014 09:29 PM
34 12
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  1. thequackin's Avatar
    Hey guys, I'm new here so pardon me if I post it at the wrong section and sorry for my terrible English.

    So I bought my Nokia Lumia 1320 last Wednesday and I'm really happy with it and on the very same day, a problem arises with the phone's keyboard.

    Whenever I hit a key once, it sometime reads as double or triple. An example, I hit the letter "A", it input back with 2 or 3 "A"s. It always happen no matter how fast or slow I type. I tried a clean restore and the problem still persist. I wonder if it's the OS or hardware fault 'cause I have no problem with the demo phone at the store. I don't know though.

    If my explanation wasn't clear, I've screenshot the problem for better understanding of the problem.

    twitterb07d6fa_jpg.jpg
    02-07-2014 08:40 PM
  2. lovenokia's Avatar
    I have a nokia lumia 1520, and have never noticed this. You may want to contact nokia support and see if you can get your phone replaced. I have never heard or seen of this issue before, so honestly do not know what tip I can give you that may be able to help you.
    02-07-2014 11:00 PM
  3. rcazador's Avatar
    Maybe you should set the display sensitivity to normal. Its an option under Settings>Touch or
    Settings >Display
    NokiaPureView likes this.
    02-07-2014 11:41 PM
  4. himmatsj's Avatar
    Have you used a touchscreen to type before? If no, it could mean you still need to get used to things.
    02-07-2014 11:59 PM
  5. thequackin's Avatar
    Have you used a touchscreen to type before? If no, it could mean you still need to get used to things.
    I used an iPhone 4 before I got the lumia 1320. I never encountered the problem with the demo phone at the store, only happen to mine.
    NokiaPureView likes this.
    02-08-2014 12:21 AM
  6. thequackin's Avatar
    I have a nokia lumia 1520, and have never noticed this. You may want to contact nokia support and see if you can get your phone replaced. I have never heard or seen of this issue before, so honestly do not know what tip I can give you that may be able to help you.
    Do you have a screen protector on? If so, is it anti-glare or clear?
    02-09-2014 08:23 PM
  7. Prem Kumar7's Avatar
    Have u managed to get it fixed.i have the same model and same problem.took it down to Nokia care and they said they will change the touch screen but I got to wait two weeks for the parts to arrive.i am in Malaysia.
    I realized the problem is somewhat less but not eliminated if I use the tip of my fingers or nails to type.odd.
    02-14-2014 08:40 AM
  8. akshaypn's Avatar
    I have key board issues with both of my lumias ...whenever I start typing the second letter always comes up late so I press it again and then it shows up two three times...this only happens on the second letter and mostly on store searches ....
    02-14-2014 09:09 AM
  9. bgustilo's Avatar
    I encounter the same issue with the keyboard. Same thing with the other app sometimes it tap the pictures while browsing facebook same as using IE browser.
    02-17-2014 08:28 AM
  10. paratsum's Avatar
    Same problem with lumia 1320 in Thailand.
    I think problem is this phone not support screen protector.
    I try with both clear and matt type.
    I check with Nokia care.
    I change my phone with Nokia store.
    02-17-2014 10:26 PM
  11. Prem Kumar7's Avatar
    will removing the screen protector fix this? Any experiences?
    02-18-2014 11:51 AM
  12. bgustilo's Avatar
    even without screen protector sometimes i experience this issue it double or triple the letters when pressing. now when i installed screen protector it becomes worst. when you scroll up or down it tap the screen. the phone thinks that you touch the link or photo and it opens it. its annoying.. i think ill return this phone and change it.
    02-18-2014 12:46 PM
  13. Nandakumar Kesavan's Avatar
    Change the Touch Sensitivity to Normal.... Its an option under Settings>Touch or Settings >Display... most likely this would fix the issue
    02-19-2014 02:41 AM
  14. Prem Kumar7's Avatar
    Change the Touch Sensitivity to Normal.... Its an option under Settings>Touch or Settings >Display... most likely this would fix the issue
    Nope... read above.. it doesnt and not related to that setting.
    02-19-2014 11:49 AM
  15. bgustilo's Avatar
    Change the Touch Sensitivity to Normal.... Its an option under Settings>Touch or Settings >Display... most likely this would fix the issue
    I also try this but still the same. Hope fully its not a hardware issue.
    02-19-2014 03:01 PM
  16. Suppakorn Weeraprapars's Avatar
    I use Lumia 1320 and have the same problem as you. Now I didn't found any solution to solve this problem. : (
    02-23-2014 12:47 AM
  17. Scienceguy Labs's Avatar
    Do not have this problem with my 1320, but it's really bad with my 1520. It's kind of strange, but this is usually what happens....

    Start a texting conversation with a friend. For the first 10 to 15 texts, everything is fine. However, as more and more texts are sent back and forth, the ddouble and tttrippplle typing starts to show up. For some reason, it seems to get worse and worse as I send more and more texts. Has anyone else experienced this on their 1520 or 1320?
    03-02-2014 11:01 AM
  18. rex.reyesiii's Avatar
    My "desire" :D for a Windows Phone with a Physical Keyboard is getting stronger than ever by reading threads like these.

    Wish Nokia manufacture Communicators(N9110, 9210) with Windows Phone in them.
    OR Lenovo with their Motorola thingies.
    03-04-2014 04:58 AM
  19. Scienceguy Labs's Avatar
    My "desire" :D for a Windows Phone with a Physical Keyboard is getting stronger than ever by reading threads like these.

    Wish Nokia manufacture Communicators(N9110, 9210) with Windows Phone in them.
    OR Lenovo with their Motorola thingies.
    That would be a nice option for some people, but my fingers were always too big for those. My 1320 types flawlessly. Wish I could say the same for my more expensive 1520. lol
    03-04-2014 02:03 PM
  20. IntoxicatedPuma's Avatar
    Upgraded from a 521 to a 1320 and also having the same problem. Also having quite a few other touch issues which I've heard were a problem before the latest update on the 1520 (swipes get registered as touches and it gets extremely frustrating). I'm in China. I think this must be a software issue because the 1520 has similar issues but I heard an update fixed most of it. Maybe the 1320 will get an update soon too.

    edit: took a look at my 521 which I had no problems with, sensitivity was set to High so i changed my 1320 to that as well (it was on normal) and it seems to be working better. Typing seems to be much better too.
    Last edited by IntoxicatedPuma; 03-08-2014 at 12:25 AM.
    03-07-2014 11:33 PM
  21. weetigo's Avatar
    ditto, scrolling pages with my thumb, I end up with unintentional presses. This touchscreen is very sensitive. (PS: Display is set to normal). I've been checking daily for a fix like they issued for the 1520.
    03-08-2014 06:59 PM
  22. bono5112's Avatar
    This always happens with my 1520, since the first day I got it. I also have the screen issue (unintentional app openings etc..) very frustrating
    03-08-2014 10:42 PM
  23. thequackin's Avatar
    So I'm not alone.

    I think the problem lies with having a screen protector on. I took mine out and the problem seem to cease.
    03-08-2014 11:13 PM
  24. MrBigglesworth123's Avatar
    I have this same problem AND my display seems to go all weird and stripey! I notice it seems to happen a lot if I am using my device as a wifi hotspot and I get a message and I go to open the message and then my screen is just all stripes. Drives me nuts. But the keyboard thing is annoying as well. There's no lag between having pressed the letter and it appearing on the keyboard, it just adds heaps of extra letters on. I'm kind of regretting switching to a Windows phone now :(
    04-06-2014 06:49 PM
  25. weetigo's Avatar
    This problem was fixed on my 1320 in the most recent OTA update. Unfortunately my mom fell in love with my 1320, so now I'm back on the 1020.
    04-12-2014 03:32 AM
34 12

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