1. Windows Central Question's Avatar
    Help! I wanted to update to latest Windows 10, and was already downgraded to 8.1 update 2 and got my phone set up nicely how I wanted it.

    The upgrade started through the install process, then failed.

    Since then it says I need to free up more storage space, but I am unable to run the Storage app, it returns to the home screen.

    Okay, I thought, let's just reflash it back to 8.1 again - but there's the snag - the phone reboots through the tool as usual, but briefly shows the red Nokia screen for a fraction of a second, and then boots back into the OS - of course the recovery tool says something bad happened and to try again etc.

    Nothing I can do will get this phone to reflash - boots fine, and the OS runs okay, but cannot reset it in any way - even tried the power on + volume down process, but again just reboots back to the OS.

    Any ideas on hard resetting this phone?
    11-19-2015 02:49 AM

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