12-19-2013 06:00 PM
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  1. JaiMento's Avatar
    Were all 1520's supposed to come with a $20 Windows Store credit? Or just the one's purchased from AT&T? If all of them come with it, where is it located?
    11-24-2013 05:31 PM
  2. Khalid Brown1's Avatar
    Don't know about att. But if you register your device at Nokia website you get $20 credit
    11-24-2013 05:34 PM
  3. JaiMento's Avatar
    Don't know about att. But if you register your device at Nokia website you get $20 credit
    Thanks for the info. Can you post the exact link where I can register the device? Can't seem to find it.

    Edit: NM, found it. Thanks. For anyone else who doesn't know:

    http://www.nokia.com/us-en/world-of-apps/
    Last edited by JaiMento; 11-24-2013 at 05:48 PM.
    11-24-2013 05:37 PM
  4. w4rmk's Avatar
    If you buy the phone from a Microsoft store you also a $50 app store credit and the game Halo Spartan Assault. To get the free game just search for the game in the app store on the 1520 and you see that the price is free. So MS purchasers end up with a total of $70 in app store credit.
    11-25-2013 01:59 AM
  5. MichaelBanning's Avatar
    Yeah the $20 from Nokia IS the $20 you get with the AT&T purchase, and is how you get to $70 total from a microsoft purchase.
    11-25-2013 10:25 AM
  6. lsmachado's Avatar
    Thanks for the info. Can you post the exact link where I can register the device? Can't seem to find it.

    Edit: NM, found it. Thanks. For anyone else who doesn't know:

    http://www.nokia.com/us-en/world-of-apps/
    I followed the link to register, and there was a message saying the site is down for the day, and to please try again tomorrow. Oh, well...
    11-25-2013 10:43 AM
  7. superlawyer15's Avatar
    I would keep trying ...I was able to register all 4 of my phones and got the credits immediately
    Nogitsune Micah likes this.
    11-25-2013 11:06 AM
  8. Nogitsune Micah's Avatar
    I registered with my 1020 when they first announced this...it took a week for me to get that credit.

    However, when I got my 1520 on Friday I did it again and got the credit nearly instantly.

    and I had to exchange it on Saturday because it was malfunctioning and I did the credit voucher again with it and got it instantly. So keep trying! best luck!
    11-25-2013 12:23 PM
  9. lsmachado's Avatar
    I would keep trying ...I was able to register all 4 of my phones and got the credits immediately
    I just tried the link again. Still displaying the same message. : (
    11-25-2013 12:24 PM
  10. JD_Morecraft's Avatar
    Yeah the $20 from Nokia IS the $20 you get with the AT&T purchase, and is how you get to $70 total from a microsoft purchase.
    MSFT gives you a $50 gift card with the phone.

    Register your phone with Nokia for $20

    Total $70

    Take pictures of the about screen of different phones in the stores, unlimited credits. Priceless
    11-25-2013 12:50 PM
  11. Morpheus Phreak's Avatar
    For some reason my IMEI is being denied the credit. I have no idea why...so it looks like I'll have to chat with someone from Nokia tomorrow.

    Combining this with the fact that some of my apps are telling me I have to buy them again I'm a little upset. MS said they were issuing me a refund, but I haven't seen it even though they said 72 hours tops.

    Tomorrow is going to be a day filled with fun chats. :P
    11-26-2013 05:46 AM
  12. lsmachado's Avatar
    I just got my confirmation email with my redemption code. Now, I just have to decide how I'm going to spend it. : )
    11-26-2013 07:19 AM
  13. JamesDax's Avatar
    Just got my $20. Sweet. 😊
    11-26-2013 07:40 AM
  14. crav4speed's Avatar
    Got my $20 here as well. This is a promotional gift card so it expires after a certain amount of time. Mine shows 6 months but I guess beggars can't be choosers
    11-26-2013 09:00 AM
  15. Ashish Kakade05's Avatar
    is it available in india??
    11-26-2013 09:11 AM
  16. Morpheus Phreak's Avatar
    For some reason my IMEI is being denied the credit. I have no idea why...so it looks like I'll have to chat with someone from Nokia tomorrow.

    Combining this with the fact that some of my apps are telling me I have to buy them again I'm a little upset. MS said they were issuing me a refund, but I haven't seen it even though they said 72 hours tops.

    Tomorrow is going to be a day filled with fun chats. :P
    As an update on the above post:

    Nokia called me up yesterday and it seems they managed to solve the issue that was causing the IMEI to register as invalid. I have gotten the $20 credit and am grabbing some of the stuff that was asking me to rebuy it.

    I also still haven't seen the refund from MS...and I'm thinking that's due to an internal billing issue that I may have to call my banks to sort out.

    So yeah if you run into the IMEI issue just contact Nokia Support. They will work on it and get it done and actually call you back to tell you it has been done. It's rare to get really great support like that these days.
    KoukiFC3S likes this.
    11-30-2013 08:49 PM
  17. gravage's Avatar
    For some reason my IMEI is being denied the credit. I have no idea why...so it looks like I'll have to chat with someone from Nokia tomorrow.

    Combining this with the fact that some of my apps are telling me I have to buy them again I'm a little upset. MS said they were issuing me a refund, but I haven't seen it even though they said 72 hours tops.

    Tomorrow is going to be a day filled with fun chats. :P
    Same issue here. I reported it to Nokia support and haven't heard back. I even sent them a screenshot of my IMEI and receipt.
    12-01-2013 11:07 AM
  18. rakesh1995's Avatar
    is it available in india??



    only for Lumia 1020.





    Sent from my Awesome Lumia 520 using Tapatalk
    12-01-2013 11:47 AM
  19. Morpheus Phreak's Avatar
    Same issue here. I reported it to Nokia support and haven't heard back. I even sent them a screenshot of my IMEI and receipt.
    . It took a couple days for them to call me back. I also provided details about the IMEI and a picture of my receipt.

    They did call though and it has been resolved. I did use my browser in Private Mode just to make sure any lingering cookies from the previous attempts wouldn't cause it to fail again.
    12-01-2013 05:39 PM
  20. bjd223's Avatar
    If it is asking you to buy an app you already paid for hit buy and it will take you to your wallet app which will tell you that you already purchased this app and you can reinstall it.

    Unless they relisted the app like fruit ninja, which you would have to buy again.

    Sent via a Nokia Lumia 1520
    12-02-2013 08:53 AM
  21. explosive0's Avatar
    Didn't even know about this and I've had my 1020 for a while. Thanks.
    12-02-2013 09:02 AM
  22. Morpheus Phreak's Avatar
    If it is asking you to buy an app you already paid for hit buy and it will take you to your wallet app which will tell you that you already purchased this app and you can reinstall it.

    Unless they relisted the app like fruit ninja, which you would have to buy again.

    Sent via a Nokia Lumia 1520
    Oh trust me I know. That's not the only case where it can happen actually, which was the problem in my case. There are some other fringe issues that can occur that they are aware of. That's why they are giving me refunds for all of those.

    I've now seen half of the refund appear. Now just waiting for the other half to clear the other bank. :)
    12-04-2013 06:03 AM
  23. butters149's Avatar
    I keep getting the error message that the IMEI has been used already, this goes for the 1520 and 920. oh wells i talked with online CSR and they said they had escalated and i should be getting a phone call soon.
    12-04-2013 10:33 PM
  24. awesomeindeed's Avatar
    I still haven't gotten notice of my $20 voucher in my email. How long should I be waiting? Their website says you'll receive it within 24 hours.
    12-05-2013 12:30 PM
  25. MikeF74's Avatar
    I kept getting timeout errors when trying to submit my form. Finally, I decided to try using IE instead of Firefox and it worked.
    12-05-2013 12:57 PM
46 12

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