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  1. Morpheus Phreak's Avatar
    It's because the staff there are truly incompetent at web design unfortunately. They have packed so many ads and screwed up their CSS so badly.
    maclancer likes this.
    02-25-2014 12:03 AM
  2. CJ Davis1's Avatar
    I am having the same exact issue. I think its a digitizer problem... Its so frustrating! Hows your 2nd Lumia treating you?
    02-26-2014 12:57 PM
  3. Avdhesh Rathore's Avatar
    I have also same issue as you describe point no. 5 "Screen responds to scrolling finger slide incorrectly and opens an app like a screen tap". it is repeating continue and during that phone behave like hang, no any control on screen or soft buttons but if I press lock button once the problem finish. I have hard reset my phone but problem is still. I called to customer care and they sent a person from their service center to my office and he collected the phone for testing and repairing. I think they will test and try to restoring the same. I am not sure whether I bring this repaired phone or claim for a new one ?
    02-26-2014 10:36 PM
  4. maclancer's Avatar
    I have also same issue as you describe point no. 5 "Screen responds to scrolling finger slide incorrectly and opens an app like a screen tap". it is repeating continue and during that phone behave like hang, no any control on screen or soft buttons but if I press lock button once the problem finish. I have hard reset my phone but problem is still. I called to customer care and they sent a person from their service center to my office and he collected the phone for testing and repairing. I think they will test and try to restoring the same. I am not sure whether I bring this repaired phone or claim for a new one ?
    Did you received the new firmware from Nokia?
    02-27-2014 03:08 AM
  5. Ivanr53's Avatar
    My 1520 (RM-937)has none of the known/stated bugs except for unstable Broadband LTE/3G connection that reverts to EDGE(2G) whilst in an excellent 3G/LTE covered area. For example my Huawei B593 router is in 3G mode but the 1520 in EDGE in the same area. I have returned the phone to Nokia RSA awaiting report back.
    EDIT: Problem resolved Network Area issues.
    Last edited by Ivanr53; 02-27-2014 at 08:24 AM.
    02-27-2014 03:22 AM
  6. zipro's Avatar
    I'm on my 4th 1520 now and I finally have one that does not have the touch/swipe bug. Either Nokia has fixed it in later hardware batches or they've put an update out in Europe, but I've had it for 10 days now there's no sign of this problem. It still does the speaker popping thing, though, like all the others as well
    CarlosRM82 likes this.
    02-27-2014 12:22 PM
  7. Morpheus Phreak's Avatar
    There was an update released for some markets. You may be one of them.
    02-27-2014 04:57 PM
  8. Talderon's Avatar
    I am HOPING that this is a one time thing, but just in case, thought I would mention it. :)

    I took the phone off the charger at 4:20am this morning. I get to work and after a while and some use, I plug it back in and go about my work. I unplug it a few times here and there when walking away from my desk and I noticed that the battery was down to 67%. It should not be that low since it has spent a good amount of time on the charger.

    I use Battery Performance app to monitor the battery and when looking at the history, it shows that it has not been on a charger sine 4:20am.

    I plug the USB cable in and nothing. Tried different ports, different cables and even tried different phones to see if they would charge.

    Oh man, I don't want to get a replacement!!! I just got it!!!

    I restart the phone... WHEW! Charging!!

    Anyone else seen this?

    I am going to keep an eye on it and if it does it again, I am going to go for a replacement. I, unfortunately, cannot do it in store since I have the 32GB from AT&T. :(
    02-28-2014 01:46 PM
  9. Morpheus Phreak's Avatar
    I am HOPING that this is a one time thing, but just in case, thought I would mention it. :)

    I took the phone off the charger at 4:20am this morning. I get to work and after a while and some use, I plug it back in and go about my work. I unplug it a few times here and there when walking away from my desk and I noticed that the battery was down to 67%. It should not be that low since it has spent a good amount of time on the charger.

    I use Battery Performance app to monitor the battery and when looking at the history, it shows that it has not been on a charger sine 4:20am.

    I plug the USB cable in and nothing. Tried different ports, different cables and even tried different phones to see if they would charge.

    Oh man, I don't want to get a replacement!!! I just got it!!!

    I restart the phone... WHEW! Charging!!

    Anyone else seen this?

    I am going to keep an eye on it and if it does it again, I am going to go for a replacement. I, unfortunately, cannot do it in store since I have the 32GB from AT&T. :(
    Actually if you still have the problem don't head into a normal AT&T store. Look for the phone number of a nearby AT&T Device Service Center.

    Usually they keep even web exclusive devices in storage there for exchanges.

    That said I haven't seen that behavior on either of our 1520s using the stock charger, but I did have it happen once on the 16GB model when I forgot my charger at home and had to briefly use someone elses charger over a weekend.
    Talderon likes this.
    02-28-2014 02:02 PM
  10. CarlosRM82's Avatar
    I'm on my 4th 1520 now and I finally have one that does not have the touch/swipe bug. Either Nokia has fixed it in later hardware batches or they've put an update out in Europe, but I've had it for 10 days now there's no sign of this problem. It still does the speaker popping thing, though, like all the others as well
    I have an European 1520 too, with all the software updated, and I still have the problem... (RM-937 GB unlocked)
    03-01-2014 02:14 AM
  11. zipro's Avatar
    I have an European 1520 too, with all the software updated, and I still have the problem... (RM-937 GB unlocked)



    as I don't remember installing anything, I'm guessing this actually is a hardware fix.
    03-01-2014 05:28 AM
  12. y2kern's Avatar
    i have an issue with my 1520, mine is the international version,

    my camera refuses to come on, the video sticks and stutters when it does come on, and the app keeps crashing, 80% of times the camera does not work. i tried default wp camera , nokia camera, nokia pro cam, nokia camera beta all with the same probem, i factory reset the phone 2 times and still the same problem, i am beginning to think its a defective camera module, i am very disappointed in nokia for this, their quality control went though the window. the worst part is i bought it on ebay from a seller that got it in hong kong there is no way for me to exchange it. i live in trinidad and tobago caribbean, so i may have to repair the phone myself. nokia support is terrible for international buyers, called the regional office in north america and no one answers the phone. this may be my last nokia phone, unless microsoft improves the quality of these phones.
    03-01-2014 08:37 AM
  13. ypi's Avatar
    I've been reading a lot of these problems, including Nokia forum without any official responses and this is almost stopping me from going with the 1520. I may stick with the 1020 and wait for its successor.
    03-01-2014 06:10 PM
  14. Talderon's Avatar
    I've been reading a lot of these problems, including Nokia forum without any official responses and this is almost stopping me from going with the 1520. I may stick with the 1020 and wait for its successor.
    You have to remember that this forum as well as others are only a small percentage of owners. If I went to any forums and based my decision on which phones had the least amount of issues reported, I would still be on my old Motorola Star-Tac...

    I have a 1520. I have been using it for a few days now (since I just got it) and am not having any of these other issues people are having. The charge issue I reported has not happened again. I had a Dimness issue that was caused by the Glance Screen Background app, other than that, nothing bad to report.

    If you want it, I say go for it.
    ypi likes this.
    03-01-2014 07:44 PM
  15. undulose's Avatar
    I've been reading a lot of these problems, including Nokia forum without any official responses and this is almost stopping me from going with the 1520. I may stick with the 1020 and wait for its successor.


    Good decision man. Though I haven't encountered any unresolved issue except for BT with Android devices suddenly disconnecting.



    Sent from my Nokia Lumia 1520 (RM-937 Malaysia) using Tapatalk
    ypi likes this.
    03-01-2014 08:20 PM
  16. the_coolestnerd's Avatar
    The screen sensitivity issue is annoying but other than that its been a joy to use
    ypi likes this.
    03-01-2014 08:48 PM
  17. ThePKReddy's Avatar
    I have no problems with my international 1520. Sometimes screen sensitivity issue occurs.

    Sent from my RM-937_apac_hong_kong_222 using Tapatalk
    03-02-2014 12:36 AM
  18. latempete's Avatar
    I get a ton of frame drops when recording video. It skips like crazy.

    The audio is fine. The video is not complex either. Static background with one person moving.

    I believe it is recorded to my SD card but I have no ide if that matters. It's a SanDisk Ultra 64. The one that everyone has said works. I have 48GB of music plus prerecorded videos on it and they all work fine. Also, Xbox Music catalogued it and uses it just fine too. (10GB are free on the card. 11GB on the phone.)

    Does anyone else have this issue?

    Except for that and the absolutely annoying touch sensitivity problem the phone is amazing! I hope the firmware fix the rest of the world got fixes these things.

    Device: L1520 (32GB) with 64GB SanDisk Ultra 10
    03-02-2014 01:12 AM
  19. Morpheus Phreak's Avatar
    I get a ton of frame drops when recording video. It skips like crazy.

    The audio is fine. The video is not complex either. Static background with one person moving.

    I believe it is recorded to my SD card but I have no ide if that matters. It's a SanDisk Ultra 64. The one that everyone has said works. I have 48GB of music plus prerecorded videos on it and they all work fine. Also, Xbox Music catalogued it and uses it just fine too. (10GB are free on the card. 11GB on the phone.)

    Does anyone else have this issue?

    Except for that and the absolutely annoying touch sensitivity problem the phone is amazing! I hope the firmware fix the rest of the world got fixes these things.

    Device: L1520 (32GB) with 64GB SanDisk Ultra 10
    The SanDisk Ultras are too slow for the 1520. It requires the Extreme Plus models to work, not even just the regular Extreme. That's the model that everyone has confirmed as working.
    mozman68 and latempete like this.
    03-02-2014 02:33 AM
  20. cmore675's Avatar
    My 1520 had been working great until late last week. Then it became "possessed". Different apps would display on their own (Bing Search being the most common), the screen would scroll by itself, it would go into the apps list mode by itself and/or the screen would lock-up entirely. Took it to my local AT&T store and they suggested that I request to have it replaced. So ... the 2nd one is on its way - here's hoping.

    Same here all updates have been done. renders phone unusable for awhile.
    03-02-2014 07:11 AM
  21. wps81's Avatar
    My only perceivable issue was "•Screen responds to scrolling finger slide incorrectly and opens an app like a screen tap" until yesterday, when I got a new firmware update. Now, after the update and reboot, the issue occurs WAY much less than before. It was like 1 in 5 actions was incorrect, now 2 days passed and I only got twice of it.
    03-03-2014 05:17 AM
  22. Teacher Buri's Avatar
    Blemishes. I've got a lot of water-like blemishes on my black lumia. I did everything to wipe them off, however, I couldn't make them go away. I went to a Nokia Care service to talk the problem to a technician. They said that the phone is very new in the market (Turkey) and they haven't seen such a problem before. The man suggested sending my phone to the service centre in Istanbul. I rejected him for the time being because I really like my phone despite its other problems. The worse thing is that blemishes are proliferating, I think.

    fotograf-3.jpg
    fotograf-4.jpg
    fotograf-2.jpg
    Last edited by Teacher Buri; 03-03-2014 at 08:20 AM.
    03-03-2014 06:33 AM
  23. AzelDazel's Avatar
    Iv had the swipe/tap bug for a while now even after update. i switched off double tap to wake today and the issue has completely gone, might be worth a try for anyone still with the problem.
    03-03-2014 02:27 PM
  24. Morpheus Phreak's Avatar
    Blemishes. I've got a lot of water-like blemishes on my black lumia. I did everything to wipe them off, however, I couldn't make them go away. I went to a Nokia Care service to talk the problem to a technician. They said that the phone is very new in the market (Turkey) and they haven't seen such a problem before. The man suggested sending my phone to the service centre in Istanbul. I rejected him for the time being because I really like my phone despite its other problems. The worse thing is that blemishes are proliferating, I think.
    That's actually a defect in the plastic/polycarbonate used. There were a run of RCA TVs made about 3 or 4 years ago that had the same issue. Overtime it starts to develops into larger 'spikes'. They can be cleaned off, but they will keep coming back...almost like a mold.
    03-03-2014 03:30 PM
  25. latempete's Avatar
    The SanDisk Ultras are too slow for the 1520. It requires the Extreme Plus models to work, not even just the regular Extreme. That's the model that everyone has confirmed as working.
    THANK YOU!!! I thought I had the right one. Ordering that micro SDcard tonight.
    03-03-2014 05:38 PM
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