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  1. latempete's Avatar
    My only perceivable issue was "Screen responds to scrolling finger slide incorrectly and opens an app like a screen tap" until yesterday, when I got a new firmware update. Now, after the update and reboot, the issue occurs WAY much less than before. It was like 1 in 5 actions was incorrect, now 2 days passed and I only got twice of it.
    Where do you live that you were able to get the update? I haven't seen it in the US yet but have heard of it overseas.
    03-03-2014 05:42 PM
  2. Mister360's Avatar
    Hi, I'm the new guy.

    nice to meet all of you :)

    I don't know if I am in the right place, but if I am then please help me.

    I bought a nokia lumia 1520 from amazon last week, and I have this strange problem on the screen.

    I can see what ever i was doing before i went back the home screen, like whatever I am doing was printed in the home screen and

    I can see it behind the life tiles, I went to an O2 store, I stay in the UK, and I found the same problem in their lumia 1020.

    What is this problem ?

    And did I did something that caused it ?

    And can I fix this problem ?

    Thanks for the help in advance.
    03-03-2014 06:47 PM
  3. Morpheus Phreak's Avatar
    THANK YOU!!! I thought I had the right one. Ordering that micro SDcard tonight.
    No problem. Good luck. :)
    03-04-2014 01:50 AM
  4. RedDawn's Avatar
    I need to take mine back to AT&T. The thing constantly goes to the bing screen and I can't use the back arrow. I have to hit the power button and then go back in. Really annoying. Ive only had the screen flickering a couple times.
    cmore675 likes this.
    03-04-2014 02:39 PM
  5. Allan Cantillo M's Avatar
    I have the exact same problem with all firmware and software updates.
    I need to constantly hit the power button for everything, sometimes the back, search and start button are not responsive. So you need to touch the power button and then the buttons work, the same for the touch, sometimes the touch does not respond at all, and you need to hit the power button twice to have the screen touch working, really really annoying.
    Ask my little son of almost three years old, he is very pissed off when this happens, and believe me that is getting more and more frequent.

    OS Version 8.0.10521.155
    Firmware revision: 1028.3562.1402.0003
    cmore675 likes this.
    03-07-2014 09:53 AM
  6. ViciousJay's Avatar
    Hey guys,

    Is anyone getting the following?

    1. When i receive and email and delete say off my Outlook on my computer it will not do it on the phone as well, the email still is there... grrrrrr
    2. No matter what email account i have i cant go into my sent items and have it download them all to the phone
    3. How can I turn off the Siri-like button push?
    4. Any settings that can conserve more battery life? (I have turned off the mail setting push to fetch only now)
    03-07-2014 11:41 AM
  7. Morpheus Phreak's Avatar
    So I finally ran into a problem that is necessitating a return to AT&T (and even though I'm outside of the 14-days they are working with me on this) that I wasn't expecting.

    On the screen less than an inch from the top and just right of center I'm developing a bright set of pixels. It's not stuck pixels or dead pixels. It's just a group where it seems more of the light is bleeding through. When I've seen this type of issue before it's usually from a component pressing on the screen from the back. It's usually not something you spot right away, but something that can show up with time if the pressure is light enough but still present at all times, and then it just spreads a bit.
    03-07-2014 04:34 PM
  8. the real smackbo's Avatar
    Yup that's the camera .. And its happening to mine too .. I think that's why we are having the tap instead of swipe bug too
    03-08-2014 04:09 PM
  9. Morpheus Phreak's Avatar
    Oddly enough I haven't really had much issue with the tap/swipe bug. It seems I run into it once a week or so.

    I have a 520 I bought to use as a backup device now until my new 1520 gets here.

    Although I will agree that I think on my particular device it was the camera module pressing on the screen. I can't confirm though as I didn't want to blow the warranty.
    03-08-2014 09:27 PM
  10. snmitch1965's Avatar
    The first main issues I'm having, as noted in separate posts, is still the erratic touch response. It either ignore swipes or treats them as a tap, which will randomly open unwanted apps or makes various selections.
    +1 for this - it is my only real complaint with the 1520. The digitizer is quite erratic compared to my 920, although I concede this could be something in the most recent update. But swipes are actioned as touches or presses a lot. Trying to scroll a list will actually press the first thing you got your finger near too - pretty much every time. Really impacts usability. Disappointment. I think it is a black update bug not a hardware bug, but I have no way to really know.
    03-10-2014 09:11 AM
  11. Rudiepoo1's Avatar
    +1 for this - it is my only real complaint with the 1520. The digitizer is quite erratic compared to my 920, although I concede this could be something in the most recent update. But swipes are actioned as touches or presses a lot. Trying to scroll a list will actually press the first thing you got your finger near too - pretty much every time. Really impacts usability. Disappointment. I think it is a black update bug not a hardware bug, but I have no way to really know.
    I'm having the same thing happen from time to time as well as the brightness issue. Have mine set to medium and when I unlock the phones at time it's really bright then goes back to the medium setting. Doesn't happen all the time but nonethelss a little annoying. Think they need to publish another update to fix these issues.
    03-10-2014 09:32 AM
  12. stur_2000's Avatar
    +1 for this - it is my only real complaint with the 1520. The digitizer is quite erratic compared to my 920, although I concede this could be something in the most recent update. But swipes are actioned as touches or presses a lot. Trying to scroll a list will actually press the first thing you got your finger near too - pretty much every time. Really impacts usability. Disappointment. I think it is a black update bug not a hardware bug, but I have no way to really know.
    Yes, same with my 1520. The phone would be absolutely great if the touch could recognize swipes correctly. The problem has to be partially in hardware since different units behave differently. Nokia has tried to fix it with updates several times but have not succeeded, so it is probably not easy to fix. We can only hope that they are still trying.
    03-10-2014 10:41 AM
  13. madusmacus's Avatar
    Nokia has tried to fix it with updates several times but have not succeeded, so it is probably not easy to fix. We can only hope that they are still trying.
    I don't think nokia tried to fix it at all personally (no mention of it in any firmware docs)

    The euphoria on new firmware+system app installs is driven by the fact the problem temporarily goes away when powered off or soft rebooted
    Recently there has been more and more people claiming that the "fix" fails and the problems just to come back on next day.

    Could be it needs OS level intervention or its just hard luck on certain hardware.
    More and more people are now starting to voice annoyance maybe just maybe nokia might help/explain

    Who knows :(
    03-10-2014 12:06 PM
  14. cmore675's Avatar
    My 1520 goes absolutely nuts at times..it's starting to really freaking annoy me. Apps opening, freezing, going back like I touched the hardware back button. Music jumping tracks to other albums midway through the song..wtf.
    03-10-2014 05:47 PM
  15. stur_2000's Avatar
    Mines all good here had no problems at all working great rm937
    Just curious, do you never ever notice strange behavior when you swipe? No unwanted taps? No text selection or unwanted zooming when you scroll a web page?
    03-11-2014 03:55 PM
  16. Beach_man's Avatar
    Just curious, do you never ever notice strange behavior when you swipe? No unwanted taps? No text selection or unwanted zooming when you scroll a web page?
    Mine has all swipe bugs you describe.
    • Unwanted taps
    • Unwanted text selection
    • Unwanted zooming

    I got my phone 4 weeks ago and has the issues since day one.

    None of the app updates has fixed it.

    Some days it does not occur often and some days it occurs all the time.

    This is BAD, REALLY BAD if this is not going to be fixed soon I'm switching back to IPhone!
    03-12-2014 03:50 AM
  17. Karthik Naik's Avatar
    had the same issue with my 720 , after amber it reduced but was still there ,now since i got the black update,the problem went away on its own ,try updating to black or do a hard reset imo,unless its a hardware issue in ur case,for mine it seemed to be a software issue but it only affected my 720 and my dads 720 not my moms 820
    03-12-2014 04:13 AM
  18. Beach_man's Avatar
    had the same issue with my 720 , after amber it reduced but was still there ,now since i got the black update,the problem went away on its own ,try updating to black or do a hard reset imo,unless its a hardware issue in ur case,for mine it seemed to be a software issue but it only affected my 720 and my dads 720 not my moms 820
    Lumia 1520 comes with preinstalled black update. I have already tried a hard reset with no luck...
    03-12-2014 11:45 AM
  19. paulxxwall's Avatar
    Speaker poping sometimes playing a song and won't have volume control? Needs update!!!
    03-12-2014 03:47 PM
  20. multo's Avatar
    Lumia 1520 comes with preinstalled black update. I have already tried a hard reset with no luck...
    Return it. my first unit had some issues and that is included. the second one nokia sent me is excellent for me
    03-12-2014 09:38 PM
  21. stur_2000's Avatar
    Return it. my first unit had some issues and that is included. the second one nokia sent me is excellent for me
    Yes, this seems to be the only real option for us that do not like the faulty touch screen. I will return mine, but I think I will wait awhile longer. Perhaps until after WP8.1 is released.
    03-13-2014 04:44 AM
  22. maverickrohan's Avatar
    I just sent my Lumia 1520 for repairs to Nokia as it had two very annoying issues:

    1. It had two bright spots in the top right region of the screen ... not pixels, but really just the backlight shining though more brightly in two small regions. (2mm and 3mm in diameter)

    2. Way too many false clicks for me to handle for the next two years while scrolling/swiping ... this one was too annoying ... the firmware update which was supposed to fix this, did absolutely nothing on my device.

    So now I am using my Lumia 920 for the next two weeks till they either fix or replace the phone.
    03-13-2014 11:12 AM
  23. Faksnima's Avatar
    I have the same bright spots issue, Mavericks. There is another thread on this forum about this very issue. It seems common place. My replacement still had bright spots but they were less visible. Apparently it has to do w/ the camera/vibrating mechanism. I haven't decided if I'm opting for a 3rd replacement. My second came in 'certified like-new' packaging, but had a log of 00:00:00, so I think it is new. I'm not sure if I should risk a third phone, the bright spots are very very subtle. Let us know if your replacement ends up having the same issues.
    03-14-2014 02:48 AM
  24. maverickrohan's Avatar
    Will do ... I am more concerned with the touch sensitivity / false clicks ... it makes using the phone extremely annoying :(
    xRiceyx likes this.
    03-14-2014 05:11 PM
  25. zipro's Avatar
    Will do ... I am more concerned with the touch sensitivity / false clicks ... it makes using the phone extremely annoying :(
    Get it exchanged. I'm on my 4th one now and this one doesn't have the issue


    Sent from my iPad using Tapatalk HD
    03-15-2014 02:44 AM
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