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  1. the real smackbo's Avatar
    It's an IPS LCD. It's not a new screen type.

    The number of reports I see is fairly small to be honest. I usually see a way larger number of reports for something that is a huge issue.
    that's the problem .. Nokia is like "well its not my fault or its not a big issue". Bull .. I call bull .. Every single forum about the 1520 brings up the screen issue . It just upsets me that even on their own forums they don't even comment. This screen touch issue is a big deal and someone needs to figure it out.
    04-01-2014 01:02 AM
  2. Morpheus Phreak's Avatar
    that's the problem .. Nokia is like "well its not my fault or its not a big issue". Bull .. I call bull .. Every single forum about the 1520 brings up the screen issue . It just upsets me that even on their own forums they don't even comment. This screen touch issue is a big deal and someone needs to figure it out.
    I totally understand. I probably shouldn't have made that post because it was me posting my business side, not my customer viewpoint. I used to do root cause analysis on some projects, so I used to dig into and research this stuff. Basically determining number of reports and such so that issues could be triaged.

    Also I would say that Nokia isn't saying what you are claiming they say. In fact the newest US update for the 1520 specifically calls out that they worked on the touch screen performance.

    So it seems like folks there are listening and working on the feedback that's being given.
    04-01-2014 02:14 AM
  3. Shodan_HR's Avatar
    Hello, i recently upgraded to 1520 from 920 (which was upgrade from htc 8x - which was upgrade from samsung omnia 7 :D) and i did noticed that display can be overly sensitive at some time but it doesnt bother that much as it doesnt happens so freqently. But, did anyone had a glance screen issue where glance screen would simply stoped working (or proximity sensor). when i restart my 1520 everything is ok for a day or a two until it happens again.
    04-02-2014 03:17 AM
  4. Will6371's Avatar
    Hello, i recently upgraded to 1520 from 920 (which was upgrade from htc 8x - which was upgrade from samsung omnia 7 :D) and i did noticed that display can be overly sensitive at some time but it doesnt bother that much as it doesnt happens so freqently. But, did anyone had a glance screen issue where glance screen would simply stoped working (or proximity sensor). when i restart my 1520 everything is ok for a day or a two until it happens again.
    I would try a soft reset by holding down the volume down+power key until you feel the phone vibrate and then let go. Then do a restart the normal way, the reason for the normal restart is because sometimes after a soft reset the live tiles stop updating until you do a normal restart.

    You will also have to reset your time and date as that is the only thing that gets reset with a soft reset.

    You should also download Lumina updater from the store and make sure all apps and system are up to date.

    Hope you follow that and good luck.
    Shodan_HR likes this.
    04-02-2014 05:58 AM
  5. Shodan_HR's Avatar
    ok, i will try... all apps are up to date
    04-02-2014 06:15 AM
  6. Shodan_HR's Avatar
    Well, it worked... For a day. This is strange and i really dont feel like restarting phone every time this issue occurs. But thanks none the less
    04-03-2014 12:43 AM
  7. Shodan_HR's Avatar
    I keep glance screen always on and i did notice that there is no more screen issue with a scrolling and swipnig. It works flawlessy now. If anyone else is having screen issue, could you try keeping your glance screen always on, just to verify my statement. Thx
    04-04-2014 12:28 AM
  8. xRiceyx's Avatar
    Not sure why it is taking Nokia so long to fix the sensitive screen issue (scroll = tap). The last update definitely improved things massively especially for typing but the scroll thing is still bugging me so much. Other than that it is fine.
    04-04-2014 03:36 AM
  9. Shodan_HR's Avatar
    please try this:
    1) turn glance on (always on)
    2) use a phone a bit
    3) report here

    as i said, mine has seen much improvemnet since i keep glance screen always on
    xRiceyx likes this.
    04-04-2014 06:06 AM
  10. keremzaglul's Avatar
    After 2 months of perfect performance and use, the Engadget app suddenly started to not work. When I open the app I see the logo then it kicks me out to the earlier page.

    Does anyway notice such a problem? Any ideas? ( Already tried uninstalling and re-installing the app )


    Thanks,
    04-04-2014 09:13 AM
  11. keremzaglul's Avatar
    Can you tell me which Lumia Updater app you are using? There are many results when I search with that name on the store. Will be happy if you can share the app you use.


    Thanks,
    04-04-2014 09:21 AM
  12. Sonicpromo's Avatar
    I've been reading a lot of these problems, including Nokia forum without any official responses and this is almost stopping me from going with the 1520. I may stick with the 1020 and wait for its successor.
    Same to me it seems...how much should I wait to get a normal one without this build issues and broken volume keys, loudspeakers, etc? Did they fix at least one thing in the last batch or it's more like "we're working on it"? Or should I look for a 930...I miss the old Nokia phones from Finland with tank-build quality, what have you done guys...
    04-04-2014 10:03 AM
  13. Will6371's Avatar
    Same to me it seems...how much should I wait to get a normal one without this build issues and broken volume keys, loudspeakers, etc? Did they fix at least one thing in the last batch or it's more like "we're working on it"? Or should I look for a 930...I miss the old Nokia phones from Finland with tank-build quality, what have you done guys...
    I would take a lot of the comments about problems with a large pinch of salt, it is the same on all forums across the web. Not saying that there isn't problems but I doubt that every post denouncing Nokia is true.
    04-04-2014 02:37 PM
  14. keremzaglul's Avatar
    I would try a soft reset by holding down the volume down+power key until you feel the phone vibrate and then let go. Then do a restart the normal way, the reason for the normal restart is because sometimes after a soft reset the live tiles stop updating until you do a normal restart.

    You will also have to reset your time and date as that is the only thing that gets reset with a soft reset.

    You should also download Lumina updater from the store and make sure all apps and system are up to date.

    Hope you follow that and good luck.
    Can you tell me which Lumia Updater app you are using? There are many results when I search with that name on the store. Will be happy if you can share the app you use.


    Thanks,
    04-05-2014 02:08 AM
  15. Will6371's Avatar
    Can you tell me which Lumia Updater app you are using? There are many results when I search with that name on the store. Will be happy if you can share the app you use.


    Thanks,
    I use Lumia System Updater by Faltermayer
    keremzaglul likes this.
    04-05-2014 05:18 AM
  16. xRiceyx's Avatar
    This appears to have worked after using it for a few minutes afterwards. Will keep you updated. Cheers.
    04-06-2014 06:21 PM
  17. stur_2000's Avatar
    I keep glance screen always on and i did notice that there is no more screen issue with a scrolling and swipnig. It works flawlessy now. If anyone else is having screen issue, could you try keeping your glance screen always on, just to verify my statement. Thx
    This appears to have worked after using it for a few minutes afterwards. Will keep you updated. Cheers.
    It is normal for the swipe/tap issue to disappear temporarily when screen settings are reconfigured. Brightness, touch and glance settings does this. A reboot will also have the same effect. It could last for minutes, hours or in best case scenario a couple of days. Sadly the issue always comes back.
    04-07-2014 01:05 AM
  18. Erlendks's Avatar
    My first 1520: Pop from speaker after every sound.
    Second 1520: Same problem.
    Third 1520: Same problem.

    Does every 1520 have this problem? Should probably wait for the 930...
    04-09-2014 01:30 PM
  19. Fahad Aziz Khan's Avatar
    Left-Top of screen is almost blacked out whiling dimming or reading in low light/night mode enabled in applications.
    Addition to that, screen touch/ sensitivity / phantom touches occurring 30% of the times which is quite much.
    See the following video:
    04-09-2014 02:09 PM
  20. stur_2000's Avatar
    My first 1520: Pop from speaker after every sound.
    Second 1520: Same problem.
    Third 1520: Same problem.

    Does every 1520 have this problem? Should probably wait for the 930...
    Mine has it. Some users have reported that the popping was reduced with the latest 1407 firmware update.
    04-09-2014 02:42 PM
  21. kyriacou48's Avatar
    Mine has it. Some users have reported that the popping was reduced with the latest 1407 firmware update.
    Mine had this. Latest update fixed it though. wait til WP 8.1 to see if it is completely gone - this is a software issue.
    04-10-2014 12:20 AM
  22. Will6371's Avatar
    Left-Top of screen is almost blacked out whiling dimming or reading in low light/night mode enabled in applications.
    Addition to that, screen touch/ sensitivity / phantom touches occurring 30% of the times which is quite much.
    See the following video:
    You have posted that a number of times in different threads now!
    04-10-2014 02:49 AM
  23. Erlendks's Avatar
    Mine has it. Some users have reported that the popping was reduced with the latest 1407 firmware update.
    Does it bother you? I don't know if I had the 1407 firmware. Everything was up to date, but I live in europe.

    Mine had this. Latest update fixed it though. wait til WP 8.1 to see if it is completely gone - this is a software issue.
    Fixed it? As in completely gone? Can someone else confirm this? If this is a 100% software issue I might order a new 1520.
    04-10-2014 10:51 AM
  24. stur_2000's Avatar
    Does it bother you? I don't know if I had the 1407 firmware. Everything was up to date, but I live in europe.
    It bothers me sometimes but not nearly as much as the swipe/tap issue. I also have the european version which hasn't been updated yet. The 1407 update was US only I think.
    04-10-2014 02:18 PM
  25. Lyralux's Avatar
    So, there was an update last week that got installed on my 1520... Ever since then, the battery life went from lasting 3 days, to barely lasting 6 hours. My usage hasn't changed and none of the settings have changed. Literally the only difference was the install of the update. Anyone else having this problem? I've had the phone since January and it has always been great. This is really the only problem that I've encountered.
    04-11-2014 08:46 AM
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