The Windows 10 April 2018 update has arrived! Get the new Dell XPS 15, starting at $999.99
12-01-2017 10:14 PM
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  1. imLou's Avatar
    really frustrating to use this mobile. Worst experience i ever had.
    +1

    was the worst device in my life
    12-29-2013 03:10 PM
  2. maclancer's Avatar
    How do you guys turn off the 1520? When I press the power button it will suppose to turn off the device, but what it does its rebooting... :-(... Any idea or its another bug?
    12-30-2013 12:30 AM
  3. snakebitten's Avatar
    If the phone is plugged into a charger, it will simply turn back on. Thus, shutting it down appears as a reboot.
    12-30-2013 01:38 AM
  4. maclancer's Avatar
    If the phone is plugged into a charger, it will simply turn back on. Thus, shutting it down appears as a reboot.
    its not just appear rebooting, it actually reboot and back on the home screen. Its says "goodbye" when is going to shut down and then without touching anything the AT&T logo appear, the Nokia name and the Windows Phone 8 logo too... Then back to the home screen. I want to completely shut down the device.
    12-30-2013 01:55 AM
  5. imLou's Avatar
    maybe a stuck power button problem?
    12-30-2013 02:44 AM
  6. maclancer's Avatar
    maybe a stuck power button problem?
    Don't know, this is my first Windows Phone and I am new to the platform. Do you think I should contact Nokia Support?
    12-30-2013 03:28 AM
  7. JasonKruys's Avatar
    its not just appear rebooting, it actually reboot and back on the home screen. Its says "goodbye" when is going to shut down and then without touching anything the AT&T logo appear, the Nokia name and the Windows Phone 8 logo too... Then back to the home screen. I want to completely shut down the device.
    Just to be clear, the device CANNOT be shut down when it is plugged in. It will reboot back to home screen. Does it reboot when it is not plugged in?
    12-30-2013 10:58 AM
  8. Shouvik Mazumdar's Avatar
    Just to be clear, the device CANNOT be shut down when it is plugged in. It will reboot back to home screen. Does it reboot when it is not plugged in?
    This is a Windows Phone feature not bug I guess
    12-30-2013 11:03 AM
  9. wpsparks's Avatar
    when I apply pressure behind my phone , near the camera , I see LCD distortion ...
    is it with all the lumia 1520 's ?
    when I place my phone on a table i notice the LCD getting distorted every time
    12-30-2013 12:19 PM
  10. 5150 Joker's Avatar
    Noticed that the phone can get stuck in driving mode with BT enabled and results in no audio from the unit. Even restarting doesn't solve the problem. I had to manually shut BT and driving mode off despite their being no active BT connection.

    Sent from my RM-937_apac_hong_kong_222 using Tapatalk
    12-30-2013 12:46 PM
  11. 5150 Joker's Avatar
    when I apply pressure behind my phone , near the camera , I see LCD distortion ...

    is it with all the lumia 1520 's ?

    when I place my phone on a table i notice the LCD getting distorted every time



    Yes the LCD and glass layer are extremely close to one another and thin.





    Sent from my RM-937_apac_hong_kong_222 using Tapatalk
    wpsparks likes this.
    12-30-2013 12:48 PM
  12. snakebitten's Avatar
    Don't know, this is my first Windows Phone and I am new to the platform. Do you think I should contact Nokia Support?

    If your phone is NOT plugged in, and it will NOT let you shut it off, then yes, let Nokia know.

    But if it IS plugged into a charger (or anything supplying power), it will NOT shut down.

    Not a "bug". Just the way all Lumias I have seen behave. :)
    maclancer likes this.
    12-30-2013 01:27 PM
  13. wpsparks's Avatar
    but the distortion also happens when I apply pressure behind the phone , near the camera
    after time will it destroy the LCD ??
    12-30-2013 02:26 PM
  14. wpsparks's Avatar
    Yes the LCD and glass layer are extremely close to one another and thin.





    Sent from my RM-937_apac_hong_kong_222 using Tapatalk
    but the distortion happens when I apply even a slight pressure behind the camera area of the phone
    will the distortion destroy the LCD screen ??
    12-30-2013 02:34 PM
  15. 5150 Joker's Avatar
    but the distortion happens when I apply even a slight pressure behind the camera area of the phone
    will the distortion destroy the LCD screen ??


    It should be fine unless you put too much pressure on it and flex it.





    Sent from my RM-937_apac_hong_kong_222 using Tapatalk
    12-30-2013 03:56 PM
  16. falcon_29's Avatar
    Mine, an Australian 1520, only distorts the LCD when I really press hard on the back, so I think slight pressure shouldn't be causing it to distort.

    I also have none of the other issues in this thread which is great. (and a relief!)
    12-30-2013 10:53 PM
  17. garciaba79's Avatar
    1. Cellular wireless is really slow and in the most part does not work. I can get Google to come up but loading a page is really slow or fails. I run a network speed test and the ping is 300 ms, no download, and upload is .04 kbps or whatever the measurement is. None of the apps load data, I do not get notifications or messages. I connected to a friends phone with wifi and all of my notifications, messages, and other data started to load. WiFi works fine. -Update: I turned off phone, re-positioned SIM card, and turned it on. Cellular data seems fine. If you have this problem try this fix.
    2. The camera lens is distorted. If I aim the phone so that a person's head is in the middle of the shot everything seems fine but if I aim the phone so that the persons head is at the top of the picture with the phone upright then the person's head is distorted really bad. It looks stretched. The same goes if I aim the phone so that their head is at the bottom of the picture. It does it with anything in the picture but it is easier to notice if you are aiming at a person.
    3. Touch issues where scrolling taps or touches.
    4. Phone ear volume is low.

    I am contacting Microsoft today to exchange the phone. Nokia's phone, specially this one, are known for the camera. A distorted lens is not going to fly. No wireless data is a definite issue. Does anyone else have problem one or two? Can you test and give us some feed back.
    12-31-2013 10:05 AM
  18. JieXY's Avatar
    Several findings so far ( 3 weeks):

    1. Occasional self reboots (around once a week).
    2. Touch sensitivity issue (sometimes a swipe is registered as touch)
    3. Biggest issue: VOLUME CONTROL (Volume control does not always work. I can see the actual value (XX/30) goes up or down, but there's no change to the music I am listening to. This mainly happens when I am using audio jack (AUX/headphone), but once this happens, even unplugged, the problem remains. Sometimes there's no sound at all even I turn the volume to 30/30, so annoying.)
    12-31-2013 10:48 AM
  19. aditya_sinha's Avatar
    My Lumia 1520 wont shutdown even if it is not connected to any power source. The goodbye screen seems to stay there forever. As I am writing this, its been stuck since last 10 mins.
    01-01-2014 04:10 AM
  20. husam2277's Avatar
    Sometimes when I unlock the phone the colors are fuzzy and very very distorted, locking and unlocking again solve the problem..
    01-01-2014 04:24 AM
  21. zipro's Avatar
    2. The camera lens is distorted. If I aim the phone so that a person's head is in the middle of the shot everything seems fine but if I aim the phone so that the persons head is at the top of the picture with the phone upright then the person's head is distorted really bad. It looks stretched. The same goes if I aim the phone so that their head is at the bottom of the picture. It does it with anything in the picture but it is easier to notice if you are aiming at a person.
    A distorted lens is not going to fly. No wireless data is a definite issue. Does anyone else have problem one or two? Can you test and give us some feed back.
    I've also noticed the lens distortion issue. I'm pretty sure all 1520s do that. They're using wide-angle lenses in those phones - this kind of distortion is present in all wide-angle lenses, that's a fact of life. As a photographer, I welcome a wide-angle lens in the phone but I'm not really sure it was a smart decision to go with that instead of a more "normal" focal range in a consumer phone.

    Here's what you can do to make it work better for you (again, this goes for all wide-angle lenses):

    1. Keep your distance. Take a few steps back, take the picture and then use the lossless zoom feature of the photo app. As the distortion is worst towards the edges, this will essentially crop the distorted areas.

    2. don't use the 16:9 image format for vertical framing. Instead, use 4:3. Again, this crops the distorted areas.

    3. Keep your object in the dead center and then, again, use the lossless zoom function to re-compose. Same thing as 1.


    In Instagram, for example, the problem isn't as apparent as they use a 1:1 aspect ratio there. There's nothing else you can do about Nokia's decision to put a wide-angle lens in - we can only live with it or choose a different phone. Exchanging it won't help.
    Last edited by zipro; 01-01-2014 at 04:57 AM.
    headphoneus and garciaba79 like this.
    01-01-2014 04:36 AM
  22. unease's Avatar
    My Lumia 1520 wont shutdown even if it is not connected to any power source. The goodbye screen seems to stay there forever. As I am writing this, its been stuck since last 10 mins.
    Got the same trouble here too. Gets really frustrating. Random Apps not responding is also making me pull my hair... :/
    01-01-2014 02:13 PM
  23. Kashan Osama's Avatar
    what happened to their sturdy solid built hardware OMG (I am not a lagdroid/isheep/ponies fanboy)...Not buying nokia,hello Sony...case closed
    01-01-2014 02:36 PM
  24. zipro's Avatar
    what happened to their sturdy solid built hardware OMG (I am not a lagdroid/isheep/ponies fanboy)...Not buying nokia,hello Sony...case closed



    I only know the Z1 - camera isn't great, the screen has lousy viewing angles. Despite the issues, I'd say the 1520 is still the better phone.





    Sent from my RM-937_eu_euro2_936 using Tapatalk
    01-01-2014 03:00 PM
  25. tyrnosarusAWSOM's Avatar
    Please confirm, for those with the weird Bing search issue; I've found that I can always goto Bing search by placing my thumb horizontally across the the top left corner of the display over the camera.
    01-01-2014 03:30 PM
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