03-30-2017 06:45 AM
796 123 ...
tools
  1. Dave Blake's Avatar
    Here we will start a list of the confirmed factory defects and bugs. Please post your bugs and defects in this thread. Once we establish a pattern we can start a list.

    • Bad main speaker
    • Screen turns on and off at random
    • Buttons are flush with the body of the device
    • Small speaker for calls has low volume
    • Screen responds to scrolling finger slide incorrectly and opens an app like a screen tap
    • Search button launching Bing search without being touched (Hard reset fixed this for some)
    • Random crashes on some apps, an app will just close at random


    It seams that some issues can be resolved or maybe even avoided by hard resetting the device. At this point I would recommend we all do a hard reset before initial setup. I used to do this with all my devices. Turn it on for the first time, skip all the setup then do a hard reset. It might not be a bad idea to do this on your device when you first get them. Your mileage may very, reset at your own risk.
    Last edited by Dave Blake; 11-28-2013 at 08:26 AM.
    11-05-2013 08:12 PM
  2. Dave Blake's Avatar
    Some things I have experienced. I have had some distortion in the main speaker when playing music. it only happened once so far.

    Twice I was typing a long message in the official Skype app and the keyboard tap sounds started to fade to a much lower volume. Restarting the app fixed it both times.
    11-24-2013 08:17 PM
  3. lovenokia's Avatar
    I found 3 hardware defects with my 920 last year in three different models, very frustrating. I will probably find some in my yet-to-be shipped yellow 1520.
    11-24-2013 08:28 PM
  4. regi7's Avatar
    I had the same volume/ sound distortion happen to me. But I brought my phone back to AT&T and they exchanged it for me. So far my new one works perfectly in terms of sound. I did have an issue that I didn't have the app list grid, but that popped up without me doing anything.
    BobR1908 likes this.
    11-24-2013 08:33 PM
  5. Dave Blake's Avatar
    I had the same volume/ sound distortion happen to me. But I brought my phone back to AT&T and they exchanged it for me. So far my new one works perfectly in terms of sound. I did have an issue that I didn't have the app list grid, but that popped up without me doing anything.
    The app list grid doesn't show up till after you load a certain number of apps I think its like you have to have 50 apps in the list or something like that.

    I found 3 hardware defects with my 920 last year in three different models, very frustrating. I will probably find some in my yet-to-be shipped yellow 1520.
    Sorry but you will have to have the phone to have a problem with it. Its kind of a requirement.
    Last edited by Dave Blake; 11-24-2013 at 09:15 PM.
    11-24-2013 09:02 PM
  6. Mediademics's Avatar
    The earpiece volume is very low for me, even when turned up all the way. Happened on two calls. Curious if this is happening for others or if just my at&t connection.
    11-24-2013 09:17 PM
  7. leo74's Avatar
    I saw a slight lag when scrolling, but is seems more an app problem since it is not consistent. Oddly enough it shows up primarily on the wpc app. Also saw a couple of times that when I wanted to scroll the home screen, I opened the app of the live tile i started scrolling at. Beside that, i have not seen any issues.
    11-24-2013 09:21 PM
  8. Dave Blake's Avatar
    The earpiece volume is very low for me, even when turned up all the way. Happened on two calls. Curious if this is happening for others or if just my at&t connection.
    Tomorrow will be my first day at work with the device so I will be doing some testing. I will add this to my list of things to test.


    I have also noticed that from time to time the screen will light up. It will go from the Glance screen to the lock screen without me touching the device.
    Logan Marispini likes this.
    11-24-2013 09:24 PM
  9. Nogitsune Micah's Avatar
    On my 1520 i got on Launch day I could not hear anyone through the phone...I had to use it on Speaker or headset if i was trying to call someone or they called me or else i couldn't hear them nor could they hear me.

    I exchanged it and it is working much better now with my new 1520
    11-24-2013 11:01 PM
  10. RobbyRob's Avatar
    WiFi can be very slow at times until you restart the phone. Sometimes scrolling will click on something that was not intended to be clicked. I think the biggest issue for me is the WiFi.

    Sent from my Nokia Lumia 1520 using Tapatalk
    11-25-2013 01:32 AM
  11. paintcan's Avatar
    I'm about to go exchange for my 3rd 1520.

    First one: audio did not work, like, at all, 99% of the time. The cellular radio in it was also busted, it refused to hold a signal, and sometimes fail to recognize the sim card (tried 3 sims).
    Second one: audio pops before and after every sound, and it has the issue where the hardware buttons (even with sensitivity on normal) freak out and begin pushing themselves, bringing up the Bing search screen and eventually freezing all input.
    Third one: coming soon...
    11-25-2013 08:23 AM
  12. Nogitsune Micah's Avatar
    I'm about to go exchange for my 3rd 1520.

    First one: audio did not work, like, at all, 99% of the time. The cellular radio in it was also busted, it refused to hold a signal, and sometimes fail to recognize the sim card (tried 3 sims).
    Second one: audio pops before and after every sound, and it has the issue where the hardware buttons (even with sensitivity on normal) freak out and begin pushing themselves, bringing up the Bing search screen and eventually freezing all input.
    Third one: coming soon...
    Oh dear :'( hopefully third time is the charm.
    11-25-2013 08:50 AM
  13. omegafiler's Avatar
    The first main issues I'm having, as noted in separate posts, is still the erratic touch response. It either ignore swipes or treats them as a tap, which will randomly open unwanted apps or makes various selections.

    The second is the inability to disable haptic feedback for the soft touch keys.

    After a few support calls, Nokia doesn't seem interested in fixing either of them, as of yet.

    Otherwise the phone itself seems to be working just fine. Great call and audio quality with the ear piece and external speaker. Haven't had any lockups, no video issues, etc. I mean, the screen is awesome. Although tapatalk has randomly closed a few times. LTE on AT&T (via StraightTalk) has been middle to strong signal and zero wi-fi issues at home.
    11-25-2013 10:41 AM
  14. lovenokia's Avatar
    The first main issues I'm having, as noted in separate posts, is still the erratic touch response. It either ignore swipes or treats them as a tap, which will randomly open unwanted apps or makes various selections.

    The second is the inability to disable haptic feedback for the soft touch keys.

    After a few support calls, Nokia doesn't seem interested in fixing either of them, as of yet.

    Otherwise the phone itself seems to be working just fine. Great call and audio quality with the ear piece and external speaker. Haven't had any lockups, no video issues, etc. I mean, the screen is awesome. Although tapatalk has randomly closed a few times. LTE on AT&T (via StraightTalk) has been middle to strong signal and zero wi-fi issues at home.
    Tapatalk has a problem with their app, not the 1520 here. I have exoerieneced the problem with tapatalk multiple times

    Sent from my Nexus 7 using Tapatalk 4
    11-25-2013 10:44 AM
  15. mmcpher's Avatar
    Someone started a thread about Bing search spontaneously launching. He had it happen so often that he did a factory reset, which seemed to fix it. I've had it happen much less frequently.
    11-25-2013 10:52 AM
  16. omegafiler's Avatar
    Tapatalk has a problem with their app, not the 1520 here. I have exoerieneced the problem with tapatalk multiple times

    Sent from my Nexus 7 using Tapatalk 4
    I know, I didn't mean to imply it was a 1520 specific issue.
    11-25-2013 11:02 AM
  17. paintcan's Avatar
    Someone started a thread about Bing search spontaneously launching. He had it happen so often that he did a factory reset, which seemed to fix it. I've had it happen much less frequently.
    I did multiple hard resets on mine with different combinations (not restoring data, restoring data, etc), and it still happened. It happened -less- when sensitivity was normal instead of high, but it still happened. In fact, before I drove down and exchanged for my 3rd one I said what the heck, I'll reboot it, see if it is any better. A fresh reboot resulted in the home screen that wouldn't accept any touch input at all unless i turned the screen on/off.

    Third one seems alright so far.
    11-25-2013 11:23 AM
  18. reuben9000's Avatar
    Fingers crossed for you! I feel so annoyed, having to vicariously enjoy the feel of the 1520 through all of you, while I impatiently wait for it to arrive in India. Doesn't help one bit that this is right in the middle of my college exams. Lol
    11-25-2013 11:36 AM
  19. michail71's Avatar
    This may not be considered a bug but it is a rather nasty bug to me. The screen timeout settings is missing "never" as an option.
    Paul Jermany likes this.
    11-25-2013 11:55 AM
  20. Vallkyria99's Avatar
    I have been having issues with touch sensitivity as well. Sometimes swipes are not registered. Also having lag with the backlight. Occasionally the backlight will not come on until a few seconds after unlocking the phone. I have auto brightness turned off. Another issue I am having is with the glance screen, occasionally it'll just stop working.
    11-25-2013 02:57 PM
  21. ctwinger's Avatar
    My black Lumia 1520 has been better than expected. I thought the LCD or camera would be a let down from the 1020, but not all all. I had switched to the Note 3, then went back to the 1020. I have not seen a single defect with this phone. Its my favorite of all time and I have owned everything.
    11-25-2013 03:00 PM
  22. Scienceguy Labs's Avatar
    1. After initial setup, the phone played no sound whatsoever. Launching Xbox Music caused a harsh crackle from the speaker. Fixed with a hard reset.
    2. Touch screen issues as others have previously stated. Changed sensitivity and did a hard reset. Still an issue, but I am learning to adapt.
    3. Screen brightness dims ever so slightly at random times...maybe a 10% decrease at most.

    Other than those three things, I'm pretty happy with the phone.
    11-25-2013 03:24 PM
  23. meowmeow70's Avatar
    Anyone experiencing issue with SMART mode with nokia camera. Whenever i switch to smart mode, it crashes and bump me to main window.
    11-25-2013 05:53 PM
  24. wsrobert's Avatar
    The first main issues I'm having, as noted in separate posts, is still the erratic touch response. It either ignore swipes or treats them as a tap, which will randomly open unwanted apps or makes various selections
    .
    Having the same issue. And its incredibly annoying. Between mistakenly opening apps, accidentally liking a photo on IG or sometimes just not responding immediately to touch is, maddening.
    11-25-2013 08:08 PM
  25. lunarmouse's Avatar
    The first main issues I'm having, as noted in separate posts, is still the erratic touch response. It either ignore swipes or treats them as a tap, which will randomly open unwanted apps or makes various selections.
    The second is the inability to disable haptic feedback for the soft touch keys.
    I found the erratic tap response really annoying to me, for about half the time the phone does not know if I am tapping or just scrolling on the screen. I am surprised Nokia cannot handle such basic operation well. I am somehow disappointed, as this is my first WP device (or maybe I am just spoiled by Apple).
    Haptic feedback is another issue and hope they can fix it soon or later.
    11-25-2013 10:57 PM
796 123 ...

Similar Threads

  1. Unlocked Lumia 640 on Walmart Family Mobile Data Issues
    By cmfooballcoach in forum Microsoft Lumia 640
    Replies: 12
    Last Post: 03-10-2016, 03:35 PM
  2. Replies: 7
    Last Post: 03-05-2016, 07:20 AM
  3. HD LTE for Lumia 640XL
    By Windows Central Question in forum Ask a Question
    Replies: 0
    Last Post: 03-04-2016, 08:40 PM
  4. Anyone know a good source for Lumia 950 screens?
    By Joseph Calamita in forum Microsoft Lumia 950
    Replies: 0
    Last Post: 03-04-2016, 07:30 PM
  5. Lumia 640 lte not connecting to secure wifi network
    By Windows Central Question in forum Ask a Question
    Replies: 0
    Last Post: 03-04-2016, 06:35 PM
LINK TO POST COPIED TO CLIPBOARD