02-05-2014 04:50 PM
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  1. cylent's Avatar
    what country are you in?

    maybe if i use a proxy server to run the update it'll give me something?
    01-24-2014 04:01 PM
  2. Jarip's Avatar
    It is good to check that you have the latest "Extras + info" system app ...

    Extras + Info update reportedly fixes ‘screen sensitivity’ issue on Lumia 1520 | Windows Phone Central
    01-24-2014 04:07 PM
  3. Mark Reed2's Avatar
    The extra/info helped many....but after a few days many of the same people said the issue was back.

    The fix Nokia have spoken of is due any day now (dont hold your breath though) and its said to be a worldwide update (might fix more than just the screen)
    01-24-2014 04:16 PM
  4. Lloydbm4's Avatar
    The extra/info helped many....but after a few days many of the same people said the issue was back.

    The fix Nokia have spoken of is due any day now (dont hold your breath though) and its said to be a worldwide update (might fix more than just the screen)
    Just got my 1520 a couple days ago, got an update yesterday, and have only noticed a random tap instead of swipe once or twice when I was scrolling down the list of apps. Otherwise, phone is perfect.
    And I have a Nexus 7 (2013 version) so I know what bad touch input is. The Nexus 7 is really bad.
    01-24-2014 04:45 PM
  5. madusmacus's Avatar
    Just got my 1520 a couple days ago, got an update yesterday, and have only noticed a random tap instead of swipe once or twice when I was scrolling down the list of apps. Otherwise, phone is perfect.
    And I have a Nexus 7 (2013 version) so I know what bad touch input is. The Nexus 7 is really bad.
    The random tap instead of swipe bug/hardware problem gets worse over time - see you in a day or two :(:(
    P.S. love the avatar :) hehe
    01-25-2014 05:21 AM
  6. cylent's Avatar
    this problem or rather problems doesnt appear on the HTC devices with the same version of windows phone ...

    meaning? probably hardware!
    01-25-2014 05:23 AM
  7. cylent's Avatar
    Quick discovery i found -- if you scroll up and down real fast it'll always 90% of the time always fails and registers a tap. to demonstrate: go to settings, now quickly slide your finger up and down real fast and it'll always every time select an item instead of scrolling-- this behaviour is sooo normal on all touch screen devices and thus this problem should not happen.

    i plan to to purchase a htc wp if i can find one today and will test this out.
    01-25-2014 05:32 AM
  8. madusmacus's Avatar
    I think its 'kind of' hardware with different batches of digitizers having different sensitivities

    This would explain the varying levels of symptoms
    from lots of multi-characters when typing to the "only happens once a week" person

    I believe the different batches need different calibrations
    I think it tries to calibrate them over time but fails and that explains why they get worse every day after a soft reset

    With a bit of luck it can be controlled via software.
    anyways I am just guessing and I gave up on this personally.

    Last edited by madusmacus; 01-25-2014 at 09:57 AM.
    01-25-2014 05:45 AM
  9. cylent's Avatar
    well i went out and got me a htc 8s today and its literally brilliant. even though its only got a small 4inch screen and only 4gigs of storage. very awful but hey its only $200 dollars and its got WP8 on it ...

    this is until nokia gets its act together and fix this screen problem.
    01-25-2014 02:05 PM
  10. madusmacus's Avatar
    well i went out and got me a htc 8s today and its literally brilliant. even though its only got a small 4inch screen and only 4gigs of storage. very awful but hey its only $200 dollars and its got WP8 on it ...

    this is until nokia gets its act together and fix this screen problem.
    very nice and a sensible idea :)
    Attached Thumbnails c232.gif  
    Last edited by madusmacus; 01-25-2014 at 05:10 PM.
    01-25-2014 02:08 PM
  11. cylent's Avatar
    very nice and a sensible idea :)

    c232.gif
    although i would have gone for the 8x instead. i couldnt find it ...

    on the 8s after about 7 or so updates one after another it brought it up to update3. which is great!
    01-25-2014 03:13 PM
  12. cylent's Avatar
    january is almost over.

    wheres our update?

    this is pathetic!
    01-26-2014 01:43 PM
  13. Mark Reed2's Avatar
    january is almost over.

    wheres our update?

    this is pathetic!

    Come the 1st of Feb, I will agree with you
    01-26-2014 03:18 PM
  14. MarcinKe's Avatar
    It gets really annoying on some of the website. I hope software can fix it. If not, then I will be very disappointed as I love the phone otherwise. Nothing we can do bit wait. Only wonder how long. Surprised that except one pr two comments from Nokia there is no more info regarding this issue. They are really letting us down :(
    01-26-2014 08:11 PM
  15. MarcinKe's Avatar
    Looks like pressing a bit harder helps. However, I am now facing another problem. My screen sometimes does not scroll at all. Maybe 1/2 times a day, but still very frustrating. Where is the fix?!
    01-27-2014 04:41 AM
  16. Mark Reed2's Avatar
    Looks like pressing a bit harder helps. However, I am now facing another problem. My screen sometimes does not scroll at all. Maybe 1/2 times a day, but still very frustrating. Where is the fix?!

    Yeah I get this, screen does not scroll, need to lift finger and press again for it to work.
    01-27-2014 05:35 AM
  17. MarcinKe's Avatar
    You still think it's software?
    01-27-2014 05:56 AM
  18. Mark Reed2's Avatar
    You still think it's software?
    If this update does not work then its 100% hardware.

    Its a worldwide update, so we should all get the same outcome, if it works for some but not others then its a hardware issue thats worse with some phones than others.

    The update is a longtime coming, this either means.
    1/ its more than a screen fix so its taken longer.
    2/just a screen fix....and they have been very slow in sorting it.
    3/its a hardware issue and they are trying to find a way to update the software that corrects it for those who have it bad, but also not screw with the screen for those who dont have the issue.

    Only time will tell....but if they dont sort it (and other issues) it will be last Nokia I get.......which is a shame.
    01-27-2014 07:03 AM
  19. madusmacus's Avatar
    Yep I have already sent mine back
    Shame it was a really good one apart from the digitizer bug ohh and the camera

    Oh well what's the next best thing then :)

    I might get a bigger one - this link is for a 7.5" phone :)
    Geemarc 3200 Mayfair LTE - Black- UK Version
    Last edited by madusmacus; 01-27-2014 at 09:04 AM.
    01-27-2014 08:37 AM
  20. hhfoong's Avatar
    No update pushed yet :'(

    Sent from my RM-937_apac_malaysia_941 using Tapatalk
    01-27-2014 08:54 AM
  21. Jarip's Avatar
    Try to disable "double tap for wake up phone" (under settings - touch) - it made a touch of my cp better, even I have high sensitivity ....
    01-27-2014 08:58 AM
  22. taymur's Avatar
    Touch is too sensitive to the point I operated my Nokia Lumia without touching the screen. But rarely happens.
    01-27-2014 08:59 AM
  23. Mark Reed2's Avatar
    If you want to add your word...or vent anger, use this thread as its the only one Nokia is reading and done any reply to


    Re: Lumia 1520 Screen Sensitivity - Page 9 - Nokia Support Discussions
    01-27-2014 10:03 AM
  24. MarcinKe's Avatar
    Well, if is the hardware I will be sending mine for a repair, then. The only hope is in the software that is supposed to be rolled out soon.
    Strangely enough, no review mentioned this problem.
    Last edited by MarcinKe; 01-27-2014 at 11:28 AM.
    01-27-2014 11:17 AM
  25. Mark Reed2's Avatar
    Well, it is a hardware I will be sending mine for a repair, then. The only hope is in the software that is supposed to be rolled out soon.
    Strangely enough, no review mentioned this problem.

    I remember seeing one review where as the woman touched the screen it did it, and WPC had a bit in the news saying something like "updates fixes touch screen problem" the first few lines went on to say one of the things they did not like was this issue, it bugged them and they were happy a fix was on way.

    It also comes down to how much time they spend with it, they have many phones and a busy life, I would think a review phone would either need to be used lots or for the issue to happen and they notice it enough.

    Reviewers not seeing it sooner is a shame as the news would be all over the media not just forums, the bad press would have made Nokia act much faster, like it did with Samsung when the SGS4 showed grey smears, no word, no "oh sorry" but when it got on review sites and media news.......3 2 1 fix.
    01-27-2014 11:29 AM
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