02-05-2014 03:50 PM
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  1. MarcinKe's Avatar
    Wonder if the new firmware update they are rolling out today is supposed to fix it. Hope someone will let us know soon.
    01-27-2014 10:08 PM
  2. lemonsteveo's Avatar
    Wonder if the new firmware update they are rolling out today is supposed to fix it. Hope someone will let us know soon.
    Sorry, not been keeping up with the news. Is this a US only firmware?
    01-28-2014 12:28 AM
  3. MarcinKe's Avatar
    Not sure if US first and then the rest of the world or just the US :(

    It looks like this FW: 1028.3534.1347.2001 fixes the problem.

    Does anyone have the above FW and is still experiencing problems?

    Thanks,
    01-28-2014 03:46 AM
  4. Pavel_Y's Avatar
    Wonder if the new firmware update they are rolling out today is supposed to fix it. Hope someone will let us know soon.
    Do you refer to the update mentioned to this article? Firmware rolling out for Lumia handsets on Verizon and AT&T, no Lumia Black yet | Windows Phone Central Or where did you get information regarding today's update?
    01-28-2014 05:23 AM
  5. madusmacus's Avatar
    I did a bing search for
    1028.3534.1347.2001
    its December 9th 2013 firmware for specific usa carriers

    This is NOT what you are all waiting for its old

    Move along nothing to see here
    PS search returns download sites for this DONT even think about it
    PPS nokia you making people try to fix stuff themselves now ./slap
    Pavel_Y likes this.
    01-28-2014 05:45 AM
  6. cylent's Avatar
    There is no released update as of yet.

    MarcinKe. Please explain what you're referring to.

    I'll stash my 1520 back in the drawer and resume using my HTC 8x instead. oh well :(
    01-28-2014 07:58 AM
  7. cylent's Avatar
    not to burst anyones bubble but expecting nokia to deliver a update that fixes an issue they dont care about... thats like expecting it to snow on the moon.
    they will do it on their schedule. they could give a rats *** about a few forum users having issues.
    01-28-2014 10:06 AM
  8. MarcinKe's Avatar
    I wouldn't say a few. There are lots of people with the problem. However, I agree with you that Nokia does not really care. If they did, they would have done something about it by now.
    01-28-2014 10:31 AM
  9. Mark Reed2's Avatar
    Just vent your anger here

    Re: Lumia 1520 Screen Sensitivity - Page 9 - Nokia Support Discussions

    Not saying it will speed things up but its the only page Nokia read.

    Its getting silly now, they have a few days.....thats a hell of a long time they have had to fix this, do they not know how many will ditch them for another company if this turns out to be a hardware issue and they knew it from the start.
    01-28-2014 12:30 PM
  10. MarcinKe's Avatar
    Mark, I do not think they gonna release anything soon, if at all. I am considering returning my Nokia and getting another one but since a lot of them seem to have a problem and mine is not that bad I might just live with it. Looks like my last Nokia phone. Not because it is so annoying but because Nokia has been ignoring us for such a long time.

    Have had lots of Nokias and always tried to support them. But that's it. No more.
    01-28-2014 06:14 PM
  11. Shredcow's Avatar
    I think it's a premature to dump the phone now, just because Nokia did not solve the issue completely. Nokia has proven themselves dedicated to WP. All those Nokia extras in the phone; don't they tell you something? I think more confidence, more patience, should be given.

    Of course, if the issue is so terrible that it renders the phone unusable, sure, go dump it. But I don't think that is the case for the touch screen issue.
    01-28-2014 06:47 PM
  12. MarcinKe's Avatar
    It is very random. It is great at times and then I can have to swipes in a row recognized as taps. Is the phone usable? Yes, it is. Am I a bit disappointed? Yes, I am. If I knew it was the case I would wait a bit as my 920 is still working fine.
    01-28-2014 09:46 PM
  13. mingu's Avatar
    The problem is not a small one. It is not only a swipe or tap problem. Many of us cannot type properly because the phone is registering multiple key presses when tapping a key. When the phone is not behaving almost every word need to be corrected. If you use the chinese stroke input the problem renders itt useless. If you use a pin to unlock your phone, it is almost certain you have to do it a few times. And i have avoided using the phone to logon to my bank for fear of typing in the password 3 times. So you see it is a serious problem.
    01-28-2014 11:10 PM
  14. MarcinKe's Avatar
    I decided to keep my phone because of it - I mean I am afraid I might end up with something with more problems. As of now, typing is no problem on my device, so I am going to keep it. I have a problem with waking a phone up and swipe/tap. Other than that it is very good, no complaints.

    Well, hopefully an update will be available soon.
    01-29-2014 12:17 AM
  15. MarcinKe's Avatar
    So it will not happen, as promised, by the end of January. I would understand no update, but keeping quiet all this time is not what customer service should be like. Too bad, Nokia :(
    Last edited by MarcinKe; 01-29-2014 at 11:25 PM.
    01-29-2014 08:02 PM
  16. MarcinKe's Avatar
    Another poster (in another post) suggested to turn auto-brightness off and choose medium setting. He claims it works. I am testing it now. Will let you know tomorrow if it works :)
    01-30-2014 12:36 AM
  17. Pavel_Y's Avatar
    Another poster (in another post) suggested to turn auto-brightness off and choose medium setting. He claims it works. I am testing it now. Will let you know tomorrow if it works :)
    so far works for me :). I'm happy now... Almost :)
    01-30-2014 02:44 AM
  18. MarcinKe's Avatar
    So far so good. Hope it continues this way :)
    01-30-2014 03:23 AM
  19. Pavel_Y's Avatar
    Shared this on couple other forums. Apparently this workaround doesn't help everybody however still good for me
    01-30-2014 05:23 AM
  20. duncan0622's Avatar
    Nokia claimed to release fix in week 3 or 4. So what's the status now??
    01-30-2014 06:21 AM
  21. madusmacus's Avatar
    Nokia claimed to release fix in week 3 or 4. So what's the status now??
    Status = FAIL
    01-30-2014 09:52 AM
  22. elitejedimaster's Avatar
    Another poster (in another post) suggested to turn auto-brightness off and choose medium setting. He claims it works. I am testing it now. Will let you know tomorrow if it works :)
    No help here... Oh well.
    01-30-2014 12:16 PM
  23. Planet X's Avatar
    At least it works for me. But now I have to switch from medium to low everything myself as medium is too bright in the evening hours. Auto brightness is very useful if it works. I hope Nokia will fix this issue very soon.
    01-30-2014 01:02 PM
  24. Mark Reed2's Avatar
    At least it works for me. But now I have to switch from medium to low everything myself as medium is too bright in the evening hours. Auto brightness is very useful if it works. I hope Nokia will fix this issue very soon.
    Dont worry fix is out tomorrow..........but if its not, be happy in knowing that Nokia did not lie just to you....they lied to us all.
    01-30-2014 01:12 PM
  25. MarcinKe's Avatar
    Dont worry fix is out tomorrow..........but if its not, be happy in knowing that Nokia did not lie just to you....they lied to us all.
    Out tomorrow? Is it official or just speculation? I don't think anything is coming. Not tomorrow, not anytime soon :(
    01-30-2014 06:22 PM
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