02-05-2014 03:50 PM
334 12345 ...
tools
  1. LongAnsi's Avatar
    I also have the same issue. It 's so annoying . Is there any solution
    12-11-2013 01:29 PM
  2. Mark Reed2's Avatar
    Spoke to live chat and they said to return the phone and replace.....and yet people done this and either a bit better/same/worse than the one they took back, I also did see someone say a friend in Nokia told them a fix is on the way eta?????? I said all this to live chat today and they were all "oh, what problem, never heard of this issue"
    TBH bets thing anyone can do is bug the hell out of Nokia, only way to get answers and get a fix quick.
    I have been at them a few times about screen and the horrible low light video...NOISE!!!!
    12-11-2013 02:15 PM
  3. LongAnsi's Avatar
    What should i do with this issue. Bring the phone to nokia care or wait for new software update? I'm very sad :(
    12-16-2013 10:07 AM
  4. Mark Reed2's Avatar
    Have you spoke to Nokia, anyone with issue needs to speak to them to get answer....wait or return. The more that do the faster we get a fix or told to return.
    12-16-2013 10:25 AM
  5. lemonsteveo's Avatar
    Talked to Nokia support, their advice is to hard reset which I don't think will help and is going to be a real hassle. So,, more people need to complain for them to take this seriously.
    12-16-2013 10:32 AM
  6. Mark Reed2's Avatar
    Yeah they tend to say hard reset or turn touch off high to normal.....well whats the point in having high if its broke.

    Again, if you have the issue speak with Nokia.

    Its funny its like that issue with the SGS4 with the smeargate saga, I was well behind that with a few others, pushing on sites and driving people to question that issue, in the end one guy got it to hit the media and lol who would of thought it......a fix came not long after :-)

    Problem is most companies rush product out, they know we will buy it and look at it as "hey we can update as we go along, just get it out and sell" and the problem is some dont complain to them, so in any companies eyes why bother to fix it if they seem happy with it, thats why you need to get on at them.
    12-16-2013 11:14 AM
  7. longvanas's Avatar
    Reported this issue in Nokia forum. They said change screen sensitivity to normal. I try to resetting several times but nothing is fixed.That's funny. So, this issue may not be resolved :(
    Re: Lumia 1520 Screen Sensitivity - Page 2 - Nokia Support Discussions
    Last edited by longvanas; 12-16-2013 at 08:27 PM.
    12-16-2013 07:27 PM
  8. Mark Reed2's Avatar
    Loads of us got the tap happening when you swipe but have any got issue when trying to double tap to turn screen on, half the time its fine and the rest I find I need to tap from 4 to 8 times (max)
    12-17-2013 07:22 AM
  9. jmerrey's Avatar
    Loads of us got the tap happening when you swipe but have any got issue when trying to double tap to turn screen on, half the time its fine and the rest I find I need to tap from 4 to 8 times (max)
    I think that is on all phones, not just the 1520. I know I had that issue on my 925, 1020, 1520, and my dad has it on his 920. Sometimes I can get in a groove and will work for a few days nicely, but it always shows up again. I've tried screen sensitivity, leaving glance on all the time, etc. No luck.
    12-17-2013 08:42 AM
  10. dubai911's Avatar
    Same here...
    12-17-2013 09:26 AM
  11. GK Wong's Avatar
    Switching from 920 to this 1520. The first day I use this phone already getting annoyed with the touch sensitivity issue. I thought only few units having this issue, but it seems quite a number are encountering the same issue.
    Previously able to fixed this by updating the latest Microsoft Update with Developer Preview. But the problem came back after few days....
    12-17-2013 09:38 AM
  12. Mark Reed2's Avatar
    It seems worse the longer its left alone, I would say its gone in to low power/deep sleep, and the taps are not getting through, kind of like waking a person up from a sleep.....the longer the harder it is to wake them lol
    If I use it and keep going back to it there is no real issue, but if its been left alone say 30mins, then at times I have to tap loads just to get it to wake.
    This could be a powersave issue, they want it to run as deep as they can to help the battery life, really needs looked into as you look a fool stood there tapping like mad.
    12-17-2013 09:47 AM
  13. Firdaus Fauzi1's Avatar
    Having this problem since wp7 days when I was using a Lumia 800. Then I changed to Lumia 620 and still having the same problem. Recently I'm using lumia 920 with gdr3, I think whether the problem has been fixed with gdr3 or lumia 920's touch sensor is a lot better than my previous phones..
    12-17-2013 10:10 AM
  14. techygeek82's Avatar
    The firmware released on ATT today seems to have fixed this issue for me on my 1520. I've tested in both NORMAL and HIGH sensitivities and no swipes have been mistaken. This is only with about 5 - 10 minutes of just random swipes. Even after waking the screen up it seems much better.
    zwuncki likes this.
    12-19-2013 01:43 PM
  15. William5849's Avatar
    Problem seems fixed with me too after ATT update.
    lemonsteveo likes this.
    12-19-2013 02:13 PM
  16. Joex Lim's Avatar
    Same here, seriously need an update ASAP!
    12-19-2013 09:25 PM
  17. Scienceguy Labs's Avatar
    Still no fix for sensitivity or brightness fluctuations for me...after today's update.
    12-19-2013 09:32 PM
  18. Mark Reed2's Avatar
    After reading another guys post in Nokia forum it would seem the update did not fix the screen tap issue, he said it was ok for 12hrs and then it came back.
    12-20-2013 04:55 AM
  19. Joex Lim's Avatar
    The symptom seems not happening during charging on my 1520...anyone try to turn off the battery saver?
    My 920 & 820 never had such issue.
    12-20-2013 10:15 PM
  20. zipro's Avatar
    After reading another guys post in Nokia forum it would seem the update did not fix the screen tap issue, he said it was ok for 12hrs and then it came back.





    I can almost guarantee you this is a hardware problem. I had to get my 1520 exchanged twice over unrelated issues. The first one had a horrible case of the swipe-click. The second was slightly better. The third one doesn't have it at all. I haven't installed any updates yet (plus the latest update the AT&T customers get isn't even out here yet). It seems Nokia's been shipping faulty digitizer units in some production batches. They may be trying to fix the problem with a software workaround but so far they don't seem to have been very successful.








    Sent from my RM-937_eu_euro2_936 using Tapatalk
    Last edited by zipro; 12-21-2013 at 12:01 AM.
    12-20-2013 11:41 PM
  21. Dwight Kuhl's Avatar
    I need to use a signature in a dialog box for work and it is not possible to get a signature to register on my 1520 (works fine on my iPhone and GS4)... Just drawn a small segment, then drags/moves the screen around...
    12-20-2013 11:51 PM
  22. Mark Reed2's Avatar
    Well just Tweeted Nokia Helps again, said this is looking more like HW and as such no fix will work, or if they do get a work around it could be way off.....if ever.

    There is no way a massive company like that cannot at the very least come to the conclusion of fixable yes...but will take time/not fixable and then pass on this info so we know what to do.
    12-21-2013 09:09 AM
  23. Scienceguy Labs's Avatar
    I love the phone except for this issue (and the screen dimming), but how did this phone make it through any quality control procedures before being released??? It seems like such a very wide-spread issue, that such procedures would have certainly caught the problem. Oh, well. Keeping my fingers crossed for a fix.
    12-21-2013 12:51 PM
  24. Mark Reed2's Avatar
    Giving it to end of next week, if no word off Nokia as to IF! its fixable then I will take it as a no go and return it.
    12-21-2013 01:24 PM
  25. cptlo306's Avatar
    This problem is driving me crazy. It's to the point I know when it will happen and just get ready to immediately press the back button. I'm beginning to wonder if I should go back to my Note 2.
    12-21-2013 07:42 PM
334 12345 ...

Similar Threads

  1. Does Windows 8.1 make sense in a non-touch laptop?
    By skstrials in forum Windows 8
    Replies: 38
    Last Post: 11-02-2015, 09:26 AM
  2. Netflix randomly adjusting screen size?
    By twelvetudors in forum Microsoft Surface Pro 2
    Replies: 6
    Last Post: 12-17-2013, 11:00 PM
  3. Cannot Unlock Lumia 1020 - Is Phone "Too New?"
    By loribinca in forum Nokia Lumia 1020
    Replies: 8
    Last Post: 11-29-2013, 02:16 AM
  4. Not receiving skype calls from locked screen
    By Siva vij in forum Windows Phone 8
    Replies: 5
    Last Post: 11-27-2013, 06:19 PM
  5. Lumia 920 screen issue
    By Istvan Szitas in forum Nokia Lumia 920
    Replies: 2
    Last Post: 11-27-2013, 03:35 PM
LINK TO POST COPIED TO CLIPBOARD