04-17-2014 08:28 PM
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  1. Dallas Gaston's Avatar
    I switched from iPhone to a Nokia Lumia 1520 and LOVE it! I am never going back.

    The one concern that I have is that after about 5 to 10 minutes of game play (Asphalt 8, SpiderMan, etc) my phone gets extremely hot on the top left corner. I use the work extrememly because I feel if i were to play for another 10 minutes, the phone would melt or I could burn myself!

    Does anyone else have this same issue? What should I do?

    Thank you!
    12-07-2013 09:14 PM
  2. palandri's Avatar
    It's normal
    12-07-2013 09:37 PM
  3. TenTwelve's Avatar
    Yep, completely normal.
    palandri likes this.
    12-07-2013 10:39 PM
  4. Dallas Gaston's Avatar
    It's normal
    How normal? Should I quit playing when it gets that hot or am I safe to play for hours, no matter how hot it gets?
    12-07-2013 11:51 PM
  5. 5150 Joker's Avatar
    If it melts, alert Nokia and I bet they'd bend over backwards to get you a new one

    Sent from my GT-I9100
    12-08-2013 12:37 AM
  6. R3DJOK3R1's Avatar
    all the phones gets hot when you play a massive game like asphalt 8
    12-08-2013 12:44 AM
  7. Mark Reed2's Avatar
    Thats the problem, we all want thinner phones and yet more power cpu/gpu, so as the chips gain power+heat and then you run them on your new thinner phone, you will feel heat, they are just not made with built in fans or much room for the heat to dissipate, thus your phone gets hot.
    Some games will push the phone more and this means more heat, this will be ongoing until tech finds a way to run chips in such a small space and not get hot.
    The only issues you might get is hot fingers and as heat builds it can add to draining the battery, but from what I read it needs to get very hot before it has any affect to battery life.
    Oh and I own one of these :-)
    12-08-2013 12:09 PM
  8. LeiChat's Avatar
    I have a theory about why certain apps cause your phone to get hot.
    A lot of free games include adverts which I believe may use location sensors (e.g. GPS)
    12-08-2013 02:48 PM
  9. Mark Reed2's Avatar
    ^^ well I guess you could turn it off and test that, or turn on flight mode, tbh it can also be how the game is optimised.
    I mean a year ago I was running Crysis 3 on my pc maxed out, it pushed my pc but its built for that, it made the cpu/gpu run warm/hot, around the same time I tried Dead Island and ran it maxed out, my pc ran hotter even though its a long way off the power needed for Crysis 3, this is because it was poorly programed, the same issue with some mobile games happens, some are made to run on say IOS and then when they are ported over they suffer on performance.
    12-08-2013 03:04 PM
  10. Hawkhe's Avatar
    Very well could be a defect problem especially since Nokia did a huge jump in hardware specs. I know my S4 and Note 3 got a little warm after playing games over 10 min but my wifes 1520 gets really hot close to the edge. Could have to do with the hard shell not disapating heat or just not enough ventilation. With phones getting more powerful they are going to start making more heat but they are also more heat resilient.

    I would say it would be nothing to worry about unless you are bear gripping it and covering all the holes, I think its just the way the phone was designed.
    12-08-2013 10:36 PM
  11. VoltageRules's Avatar
    Mine gets extremely hot during a call. I just had to end a 15 minute conversation with someone because my ear was on fire. The phone was hot to the touch both front and back along the top edge for about an inch down. Please tell me this is not normal behavior.
    12-09-2013 01:58 PM
  12. Hawkhe's Avatar
    Try to get a read on the temperature and contact Nokia about it if it is getting that hot. Very possible to have defective devices like any new product launch.
    xandros9 likes this.
    12-09-2013 02:10 PM
  13. xandros9's Avatar
    maybe it was trying to 3D render the phone call with particle effects and all
    Marko Marjanovic likes this.
    12-09-2013 02:14 PM
  14. Morpheus Phreak's Avatar
    If it's getting hot enough that you feel like you may get burned or anything of that nature it is definitely not normal.

    I would seek a replacement unit from your local AT&T corporate store or AT&T Device Service Center. They should be able to take care of you if you are in the US.

    For those outside the US I would contact Nokia directly and see about getting a replacement.
    xandros9 likes this.
    12-09-2013 08:43 PM
  15. slysy's Avatar
    My 920 also gets hot during gaming. It's normal on the 920 (for an intensive game).

    It's a bit dissapointing that the 1520 does this too. On the 920 I have found it to be uncomfortable. Also if you receive a call during a gaming session, you then have to put the hot phone next to your ear which is also not very nice.

    I never used to have these heat issues on my old Samsung Omnia 7.
    12-10-2013 03:19 PM
  16. GrapeEyes's Avatar
    Mine gets extremely hot during a call. I just had to end a 15 minute conversation with someone because my ear was on fire. The phone was hot to the touch both front and back along the top edge for about an inch down. Please tell me this is not normal behavior.
    Your comment made me laugh so much!! thank you and on a serious note "What the Hell" I purchased my Lumia 1520 about 4 days ago and did notice it got really hot in my pocket. I might have to send it back because I purchased it via Carphone Warehouse online.

    The only problem is, I love the phone, It is on a different league compared to my Lumia 920, which looks like a 10 year old phone next to the Lumia 1520!!
    12-10-2013 05:53 PM
  17. xandros9's Avatar
    I never used to have these heat issues on my old Samsung Omnia 7.
    well when you consider that recent devices have higher powered internals, I guess heat is to be expected

    my old 33 -> 400 MHz Palm Pilots never heated up, never slowed down.
    12-10-2013 05:59 PM
  18. Morpheus Phreak's Avatar
    well when you consider that recent devices have higher powered internals, I guess heat is to be expected

    my old 33 -> 400 MHz Palm Pilots never heated up, never slowed down.
    Yes and no. With the faster speeds comes process improvements and die shrinks that reduce the amount of energy used as well. So oftentimes it's a wash. You get a faster more efficient processor, but with a smaller die size that leads to things staying about the same as far as thermal envelope goes.
    12-10-2013 07:06 PM
  19. Phrozty's Avatar
    Hmm... mine hasn't gotten too hot playing dungeon hunter 4 or Kingdoms and Lords (which I desperately need friends in :()
    12-10-2013 08:58 PM
  20. Mark Reed2's Avatar
    Unsure on how hot is too hot, it does get warm/very warm, but its not burn fingers warm, problem is the shell is not great at getting rid of heat.
    My SGS4 got almost this warm but it had a easy time to cool quick because of the back.
    12-11-2013 02:17 PM
  21. dropofdreams's Avatar
    The device is indeed going to get hot especially when playing a game like that. You aren't likely to do any damage to the phone from this. However, I might suggest not doing this for extended periods while the phone is plugged in. You're not only going to be heating the CPU/GPU but also the battery. Batteries aren't a big fan of getting hot in regards to their overall longevity.
    12-19-2013 06:38 AM
  22. 5150 Joker's Avatar
    Mine gets warm but not uncomfortable. It probably feels hot to some because the phone probably doesn't have performance crippling throttling like many phones. I'd rather have a warm phone than one that throttles.

    Sent from my RM-937_apac_hong_kong_222 using Tapatalk
    12-19-2013 06:53 AM
  23. dropofdreams's Avatar
    The Snapdragon 800 does posses an instruction set to reduce clock speed based on temperature. Whether WP implements this, I don't know...
    12-19-2013 08:46 AM
  24. Jcowley's Avatar
    The Snapdragon 800 does posses an instruction set to reduce clock speed based on temperature. Whether WP implements this, I don't know...
    Every phone/tablet/laptop etc will throttle with temperature, otherwise you risk damaging other components & thermal runaway
    12-19-2013 11:29 AM
  25. phstratton's Avatar
    Very normal, every phone I've had does it.
    12-19-2013 11:43 AM
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