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  1. Allan Cantillo M's Avatar
    And now, that Cyan is available almost everywhere, could you install it? and the shake problem is back... or it is not?
    Because I'm going to downgrade if that helps.
    07-31-2014 08:21 PM
  2. apecx92's Avatar
    i can install Lumia Cyan. but right now im a facing a problem where the camera goes up and down (problem with OIS/Auto focus?) only in image mode. where in video mode it didnt.
    08-01-2014 03:26 AM
  3. Allan Cantillo M's Avatar
    It means that the problem was not fixed downgrading to 8.0, doesn't it?
    Does anyone else fixed the problem downgrading??
    08-04-2014 01:10 PM
  4. Allan Cantillo M's Avatar
    I downgraded to 8.0 and it did not fix anything at all.
    It looks like this is hardware related problem then.
    08-07-2014 11:35 AM
  5. nitrocs's Avatar
    I was suffering from this issue after my 1520 took a little tumble. It was as though the OIS was mis-calibrated or couldn't reach a set point & I got tons of jitter in camera/video.

    Wound up replacing the camera with a component sourced on eBay... very easy job & I'm happy to report the camera is back at 100%
    08-11-2014 06:40 PM
  6. jammytech's Avatar
    Wow, this seems like a VERY common problem? Has anyone actually had the device more than 6 months without any issues what so ever?
    08-11-2014 09:04 PM
  7. blue1k's Avatar
    I am having this issue ONLY with outdoor scenery with grass. Indoors it is rock solid. I thought for sure my OIS is screwed but my photos are very sharp and indoor videos have no wobble or jitter. But outdoors it is terrible. WTF?
    08-12-2014 03:02 AM
  8. blue1k's Avatar
    It's now doing this all the time. Time to firesale this POS. Too bad. I loved this phone. :( Crushed. Time to look for another one or a 930.
    Last edited by blue1k; 08-12-2014 at 10:29 PM.
    08-12-2014 10:17 PM
  9. liam-ward's Avatar
    I caved and sent the phone back to Nokia for repair. The status says they have repaired it and it is on its way back. Will keep you updated people.
    jammytech likes this.
    08-13-2014 01:32 PM
  10. Allan Cantillo M's Avatar
    The replacement camera is even in amazon.com, Amazon.com: Nokia Lumia 1520 Back Rear Camera Flex Cable: Cell Phones & Accessories
    and
    http://www.amazon.com/gp/product/B00...pUvbUpU2707633
    But I think repairing this by myself would be a disaster, the only help I have found is in ifixit.com, but it shows the complete disassembly and reassembly of the phone, which the camera is only a portion and not that isolated as I would like.
    08-13-2014 06:47 PM
  11. blue1k's Avatar
    Ok restored mine by flashing back to official HK rom 8.1. I noticed the shake is less. But this evening, I noticed that in low light there is zero shake? WTF? If it is solely a hardware defect then it should be persistent. Not complaining though!!! 😃 I just hope it stays like this.
    08-14-2014 12:01 AM
  12. nitrocs's Avatar
    The replacement camera is even in amazon.com, Amazon.com: Nokia Lumia 1520 Back Rear Camera Flex Cable: Cell Phones & Accessories
    and
    Amazon.com: Back Rear Big Camera Module Replacement for Nokia Lumia 1520 Bandit: Cell Phones & Accessories
    But I think repairing this by myself would be a disaster, the only help I have found is in ifixit.com, but it shows the complete disassembly and reassembly of the phone, which the camera is only a portion and not that isolated as I would like.
    Its actually very easy
    Theres 4-5 torx head screws, a couple snap connectors and two antennas to disconnect & the main board comes right out. If you have any electronics disassembly experience, its a cakewalk
    08-18-2014 05:07 PM
  13. Allan Cantillo M's Avatar
    No I don't have any disassembly nor tools to do that.

    Does anybody recommend some place to send the phone to repair (because it does not have any warrant) specifically in Seattle grand area (I can send it there). Or any other place in the US?
    08-19-2014 05:10 PM
  14. liam-ward's Avatar
    I got mine back after the repair and it is fixed and working fine :)
    08-22-2014 01:08 AM
  15. Klemen Nemivsek's Avatar
    I notice that problem today . My camera shake :O So this is not a software issue ?
    08-27-2014 12:29 PM
  16. blue1k's Avatar
    See my post. I found the Finnish rom almost completely removes the jitter/shake. I have the HK 1520 and I found the stock rom and the British rom had terrible shake. I don't have a warranty so I looked to see if software affects it. The phone is so much better using the Finnish RM-937 rom. Barely any shake and sometimes none at all. Autofocus is super quick too.
    You can only flash if you have a RM-937. Pm me if you need help. Very easy to flash.
    Klemen Nemivsek likes this.
    08-29-2014 03:54 PM
  17. KSilcox's Avatar
    My Lumia 1520 just started doing this, so I got it replaced under warranty and the new one came today. Guess what, it does the same thing!
    btw, I reset the phone to factory defaults and didn't download any apps or even log into the phone before testing the camera, and the issue is there. It's actually worse on this new replacement phone.
    Not even sure what to do now...
    10-15-2014 01:49 PM
  18. KSilcox's Avatar
    welp, third time is a charm. Got my replacement's replacement, and the camera works great. The support at ATT was excellent. They overnighted both phone replacements so the entire process only took a few days. Great!
    10-17-2014 09:39 AM
  19. blue1k's Avatar
    Ya I finally had enough my 1520 and sold it someone who didn't care about the camera. My current White 1520 is flawless with NO shake.
    10-19-2014 10:23 PM
  20. Mark Campbell-Roddis's Avatar
    I had similar problems with my Lumia 1520 (i.e. camera shake / blur in both photo & video mode) but seem to have found a fix, as follows.

    My Lumia 1520's camera worked great for the first 6 months or so.

    Then, one day I was up at a Windfarm taking some photos & videos - the flicker of the turbine blades seemed to cause the camera real problems with shake/blur. I don't whether this threw the calibration of the optical image stabilisation, but from that point on the camera always took blurry photos and any new video recordings jumped around when viewed back. This poor camera performance went on for several months - the 20MP camera of my Lumia 1520 taking embarrassingly poor photos & videos (regardless of which camera app I used).

    The 'fix' that I found was to turn on the 'Framing Grid' in the Nokia Camera App (Nokia Camera -> Settings -> Framing Grids -> 'Rule of Thirds'). The effect was remarkable (almost like it recalibrated the image stabilisation ?). The previously shaky image stabilised and ever since then the camera has been taking great photos again.

    Possibly just a coincidence, but this has certainly solved the problem for me !
    01-05-2015 09:33 AM
  21. Maddy88's Avatar
    Yes.....i am facing the same issue. Brought a brand new red Lumia 1520 couple of days back. The screen appears to shake even after placing it fixed on a stand just to make sure it wasn't my fingers that were shaking.
    01-19-2015 02:55 AM
  22. Maddy88's Avatar
    I tried one of the fixes by setting the grids to one thirds rule in nokia camera app settings. still no change. I have read somewhere on gsm arena that this issue is likely to be rectified with the denim update. is it true ?
    01-19-2015 03:07 AM
  23. oboboy14's Avatar
    I just noticed this problem today. Didn't notice it even a week ago when I had just updated to Denim on my ATT Lumia 1520. Restarted the phone and still there was a problem. Turning on the grids didn't help. The front facing camera has no problem, and even when I try other lenses for the rear camera, I still have the same issue. I had accidentally ran over my phone 3 weeks ago and had the screen replace, but the camera seemed fine, even before it was fixed. I might try a reset and see if that works, but I really don't want to send it in. I could probably replace the part myself for cheaper.
    03-03-2015 12:52 PM
  24. oboboy14's Avatar
    I just noticed this problem today. Didn't notice it even a week ago when I had just updated to Denim on my ATT Lumia 1520. Restarted the phone and still there was a problem. Turning on the grids didn't help. The front facing camera has no problem, and even when I try other lenses for the rear camera, I still have the same issue. I had accidentally ran over my phone 3 weeks ago and had the screen replace, but the camera seemed fine, even before it was fixed. I might try a reset and see if that works, but I really don't want to send it in. I could probably replace the part myself for cheaper.
    UPDATE:

    Reset my phone and upgraded back to Denim through the Software Recovery Tool. Same problem. I will be ordering a replacement part, either on Amazon or parts4repair, and hopefully that will solve the problem.
    03-09-2015 01:27 PM
  25. Ask Sonnie's Avatar
    Had the same problem- zooming in and out like crazy, phantom taps and scrolls. Brought it to repair center and they replaced the display assembly.
    03-11-2015 09:52 AM
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