05-27-2015 05:04 AM
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  1. wspaw's Avatar
    I've been using the 1520 for a couple months now and have had a recurring problem with a bright spot on the display. You can see it most vividly when the image rendered on that spot is white - like the blank part of a screen with a white background. When there's nothing to light, like a black or very dark screen, it's not there. As I scroll I can see it clearly as the displayed content moves across it.

    I've returned two1520s with the exact same issue in the exact same spot on the screen - about 1.5 inches north and slightly west of center. I'm on my 3rd phone now, as this seems to reappear after a bit of use - I've tested each phone at the store before leaving and the spot wasn't there.

    It's most easily seen on something like the reading mode screen on Unibeam - a plain white screen.

    Haven't heard of anyone else having this issue, but, it's driving me nuts...
    01-13-2014 05:08 AM
  2. Pete's Avatar
    I had three small bright spots on my 8X. It never caused me any problem at all, I just lived with it.
    01-13-2014 05:10 AM
  3. jaypatel19's Avatar
    I had 5 on 925, actually it didn't hurt much or may b I didn't know what it did, so never complained
    01-13-2014 05:30 AM
  4. wpnokia920's Avatar
    I had same issue on my 1520 returned it got a replacement and its been fine. The spot was so bright on a white background it caught my eye everytime, once you found it you couldn't look away. Interestingly the build date on phone with spots was like 8-13. Replacement was 11-13. Phone wasn't even out that early but it was produced apparently.
    01-13-2014 09:16 AM
  5. wspaw's Avatar
    I had same issue on my 1520 returned it got a replacement and its been fine. The spot was so bright on a white background it caught my eye everytime, once you found it you couldn't look away. Interestingly the build date on phone with spots was like 8-13. Replacement was 11-13. Phone wasn't even out that early but it was produced apparently.
    Yeah, now that I'm out of the return period I'll have to warranty it, which will not be as simple. Don't know if I'll do this after two returns for the exact same issue. This time it's not as bright, but, it just showed up about 6 weeks after the last return, which makes me suspect it'll become brighter over time...
    01-13-2014 09:31 AM
  6. manomic's Avatar
    I too have the same issue.. I thought I messed it up! For now its not that annoying.. can see it only if I want to see.. but I couldn't get myself to ignore it :D ..Too bad I'm in the US with a 937 version.. Not sure how successful I will be in getting a warranty in case it gets worse..

    From the way you describe it, I too have it 1.5 inches north from the center and in line with the N of the Nokia Logo... I suspect this could be because of a component behind the screen.. possibly a design issue :(
    01-13-2014 10:03 AM
  7. Wide opeN's Avatar
    I had this spot too, returned and new one is good!!!
    01-14-2014 03:39 PM
  8. jasonrush's Avatar
    I have 2 spots. One where you mentioned and one to the right. I'm guessing pressure from something pushing on it while in my pocket caused it. It bothers me but it would probably just happen again if I got a replacement so I'll live with it.
    01-14-2014 10:31 PM
  9. wpnokia920's Avatar
    I too have the same issue.. I thought I messed it up! For now its not that annoying.. can see it only if I want to see.. but I couldn't get myself to ignore it :D ..Too bad I'm in the US with a 937 version.. Not sure how successful I will be in getting a warranty in case it gets worse..

    From the way you describe it, I too have it 1.5 inches north from the center and in line with the N of the Nokia Logo... I suspect this could be because of a component behind the screen.. possibly a design issue :(
    Mine was exactly 1.5" from top center and about .250" to the left. Its def a quality issue.
    01-15-2014 12:52 AM
  10. wspaw's Avatar
    I have the second spot, too. As mentioned, I've returned two devices for the same reason, already. It's unlikely to be a problem of user error. It continues to get brighter over time, as well. I absolutely love this device, otherwise. Not sure I can stand to look at this increasingly "bright spot" for too much longer...
    01-15-2014 06:03 AM
  11. rhamblet's Avatar
    I too also had this issue, I just assumed it was user fault. I returned through warranty under the disguise of battery problems (with a mention of screen issues).
    01-16-2014 12:40 AM
  12. Villain's Avatar
    Had the same issue appear on my 8X after a month. Then again that was the that was a small issue on the worlds most poorly designed device.
    01-16-2014 12:47 AM
  13. husam2277's Avatar
    I have the same problem, around 3 cm from top and 1 cm to right, its really annoying, anyone noticed it while displaying other colors or regular use? At the worse cases may it harm the usual use?
    Actually the display is pad in many ways, lights ununiformally distributed and yellowish at the buttom half of the screen, also the lcd screen distort with small pressure.... Comparing this screen to the 920, the 920 is much much better in quality and perfection...
    01-17-2014 11:15 AM
  14. unease's Avatar
    And I thought it will pass... Nokia service in India is a pain, but i guess I need a LCD replacement on this one. :(
    01-18-2014 06:38 AM
  15. Jaskys's Avatar
    Same problem, HTC 8S
    01-18-2014 06:47 AM
  16. Louis Herber's Avatar
    For me, it's the same. A brighter white spot, about half a centimer in diamter, at about 25% top-down and 25% from right side. Don't know how long its there - I have the phone just 1 week - as I just noticed it. However, now I know it, my eye keeps sticking to it :-P It's just annoying enough to ask a replacement. however, reading the posts here, not sure if that would help in any way.

    I ordered a Lumia 1520 in the Netherlands via an online shop. Replacement policy takes about 2 weeks, while I need my phone back WITHIN 2 weeks.
    Why not just replace the thing in shop, why should it take so long!
    Telephony provider provides "replacement phone policy", but not if you order it via 3rd party (and THAT they don't state in the usual ads and information)
    Nokia Care should be quite fast, but not reachable. Don't know what's better.

    Maybe I just have to deal with it, wait a few weeks/months and THEN report it. Maybe then there is a solution and guerantee I won't receive another phone with the same issue overtime?
    01-31-2014 05:23 AM
  17. unease's Avatar
    For me, it's the same. A brighter white spot, about half a centimer in diamter, at about 25% top-down and 25% from right side. Don't know how long its there - I have the phone just 1 week - as I just noticed it. However, now I know it, my eye keeps sticking to it :-P It's just annoying enough to ask a replacement. however, reading the posts here, not sure if that would help in any way.

    I ordered a Lumia 1520 in the Netherlands via an online shop. Replacement policy takes about 2 weeks, while I need my phone back WITHIN 2 weeks.
    Why not just replace the thing in shop, why should it take so long!
    Telephony provider provides "replacement phone policy", but not if you order it via 3rd party (and THAT they don't state in the usual ads and information)
    Nokia Care should be quite fast, but not reachable. Don't know what's better.

    Maybe I just have to deal with it, wait a few weeks/months and THEN report it. Maybe then there is a solution and guerantee I won't receive another phone with the same issue overtime?
    as pe latest update from wspaw (who started this thread) on another similar thread, he happened to replace 3 phones but the same issue persists. I had an appointment with nokia today but dropped it after seeing his response. We all gotta live with it unfortunately... I guess...
    Btw, the brightness of the spot has reduced a lot since the first time i saw it.
    01-31-2014 10:01 AM
  18. Westoncreg's Avatar
    I had the same issue on my first one but was going to live with it, but as it turned out that phone also had a charging problem so I replaces it and the new one has no such problem :)
    01-31-2014 11:09 AM
  19. rhamblet's Avatar
    Well my new one has gotten considerably worse, lets see if AT&T will give me another replacement, this is ridiculous. I think it has something to do with the camera housing bumping the backlight into the LCD.
    02-19-2014 10:10 AM
  20. manomic's Avatar
    I guess it has to do with the vibrator.. Lumia 1520 - Vibrator damaging LCD - Nokia Support Discussions
    After looking at this I checked the internal pics of the phone.. the vibrator somewhat sits in the position where the white spot is there.. It is definitely a design issue.. it is deemed to come up in devices over time unless the newer revisions have a hardware fix in design...
    02-19-2014 01:24 PM
  21. rhamblet's Avatar
    Its definitely the camera housing for me. Although the vibrator(hehe) may be in between the two. As others have suggested, just lightly touch the back of the device distorts the LCD as if you were touching it. AT&T is expediting me a new one so lets hope I'm just that unlucky to get two in a row.

    My hopes are up though that this isn't just the case with every device, it isnt even listed as a defect in the defect thread.
    02-19-2014 02:26 PM
  22. manomic's Avatar
    that is my hope too.. I am to get a replacement as well..
    02-19-2014 09:23 PM
  23. husam2277's Avatar
    I guess it has to do with the vibrator.. Lumia 1520 - Vibrator damaging LCD - Nokia Support Discussions
    After looking at this I checked the internal pics of the phone.. the vibrator somewhat sits in the position where the white spot is there.. It is definitely a design issue.. it is deemed to come up in devices over time unless the newer revisions have a hardware fix in design...
    Sure it is the vibrator, I have the same bright spot exactly where the vibrator located... very bad that it getting worse... I will not disable vibration to avoid it getting worse..
    02-20-2014 08:05 AM
  24. Scultoree's Avatar
    Same problem here, i've disabled the vibrator, but am extremely dissapointed. I bought the 1520 in the UK but live in Belgium, so there is no bringing it back. NOKIA, hello ?
    when I pay this kind of money, the least I expect is a hardware malfunction.
    It sure as hell takes away the pleasure of a new phone...
    02-22-2014 03:28 AM
  25. aamiroo's Avatar
    Experienced similar problem with ipad. They called it light leakage. Can google it for more info

    Sent from my RM-937_apac_malaysia_941 using Tapatalk
    02-23-2014 08:36 AM
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