11-29-2014 06:22 PM
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  1. aamiroo's Avatar
    Malaysia. Updated glance, touch and extra โž• info couple of days ago. Done all the tricks.....off glance, brightness at medium, disable double taps, sensitivity at normal....bla...bla...... The annoying problem still there. Well dudes, this is my last nokia, cant wait for bigger iphone.

    Sent from my RM-937_apac_malaysia_941 using Tapatalk
    02-23-2014 03:42 AM
  2. giraffe81's Avatar
    I have had lots of updates lately, the firmware update and the touch update. Not sure which, but one of them has made the sensitivity problem worse for me! Driving me nuts, I find it most annoying when using nextgen reader.

    Out of interest how do you do a soft reset? And does that lose any data/config settings.

    Thanks
    02-23-2014 10:59 AM
  3. diazlaz's Avatar
    I was frustrated with the 1520 red I bought from at&t in December, constant hangs, sub bar quality photos, rebooting the phone at least 2 to 3 times, multiple hard resets nothing. Then requested a hardware swap from repair and its night and day. Loving the phone. If ur experiencing issues I recommend you take it in for warranty and get it replaced.

    Sent from my RM-940_nam_att_200 using Tapatalk
    02-23-2014 12:28 PM
  4. Shredcow's Avatar
    I just got the Nokia software update, bring the Build ID to 1028.3562.1402.10236 for my Singapore, APAC model.

    Now I don't have the brightness issue and the screen sensitivity issue. Pretty cool.
    02-25-2014 12:23 AM
  5. Rainmarie's Avatar
    Update: I'm back to having problems again with sensitivity. I like the auto dimming because it reduces in brightness when I'm in the dark but the sensitivity still isn't fixed. Bummer!
    02-25-2014 05:46 AM
  6. undulose's Avatar
    Malaysia. Updated glance, touch and extra โž• info couple of days ago. Done all the tricks.....off glance, brightness at medium, disable double taps, sensitivity at normal....bla...bla...... The annoying problem still there. Well dudes, this is my last nokia, cant wait for bigger iphone.


    Sent from my RM-937_apac_malaysia_941 using Tapatalk



    Weird. I have the Malaysian variant too and everything seems all right except for BT with Android devices. I haven't gotten the update though, and I think I won't voluntarily update until WP 8.1 comes.





    Sent from my Nokia Lumia 1520 (RM-937 Malaysia) using Tapatalk
    02-25-2014 06:08 AM
  7. Pavel_Y's Avatar
    Apparently, the issue won't get fixed ๐Ÿ˜ž
    03-06-2014 03:14 PM
  8. Jarip's Avatar
    Apparently, the issue won't get fixed
    It will, but might need help of MS (OS update) ... well, after all updates during a past month, I have very minor problem any longer ...
    03-06-2014 03:19 PM
  9. hwalker84's Avatar
    I just bought this thing and its practically unusable. Constant phantom presses. I cannot make it through any of my passwords without multiple characters thrown in. I tried some of the fixes in this thread and none work.
    03-06-2014 06:06 PM
  10. stur_2000's Avatar
    It will, but might need help of MS (OS update) ... well, after all updates during a past month, I have very minor problem any longer ...
    I can definitely use the phone and do the things I want to do, but the sensitivity issue makes it annoying and uncomfortable to use. I would really like to recommend this phone to my friends but I just can't as long as this problem is unsolved. I have applied all updates and tried all workarounds but nothing has made the problem go away permanently. We can hope WP8.1 will fix it but I won't hold my breath. I get the feeling that Nokia has given up trying to fix this and will just let it be the way it is.
    Pavel_Y likes this.
    03-07-2014 01:49 AM
  11. Allan Cantillo M's Avatar
    I would like to have your experience with the fix, but I receive that update and the problem persists.
    Screen is touching sometimes itself, and sometimes it does not receive touches at all, I need to press the power button, to turn off the screen and then the power button again, to have a "touchable" screen.
    I am very disappointed for this issue, not to mention the constant 2G-3G back and forth and unable to use the field test ##3282#[CALL] to have a fixed 3G, like I did with previous Lumia 900.
    03-07-2014 11:19 AM
  12. Pavel_Y's Avatar
    I just bought this thing and its practically unusable. Constant phantom presses. I cannot make it through any of my passwords without multiple characters thrown in. I tried some of the fixes in this thread and none work.
    try to remove screen protector if you use one
    03-21-2014 06:50 AM
  13. MarcinKe's Avatar
    Nothing helps, if you have the issue that's it. You will not be able to get rid of it. It might be better some days and worse some days but it will always be there.
    03-21-2014 08:04 AM
  14. Pavel_Y's Avatar
    Nothing helps, if you have the issue that's it. You will not be able to get rid of it. It might be better some days and worse some days but it will always be there.
    Well, I also have an issue with wrong tap while swiping and I HAD an issue with multiple characters while I had screen protector. Then I removed protector and multiple characters problem is gone. Wrong tap still there though...
    03-21-2014 11:30 AM
  15. MarcinKe's Avatar
    Tap / swipes problem is clearly a hardware problem. If only Nokia admitted it. Everyone makes mistakes but how they go about it is really annoying.
    03-21-2014 07:08 PM
  16. jmerrey's Avatar
    I haven't had either issue since the update a few weeks back, so I'm saying it's fixed for me. International 1520.
    03-21-2014 07:46 PM
  17. kertong's Avatar
    Got all the latest updates, but I still get phantom taps. I'm beginning to think this is a hardware problem that won't be easy to fix.

    How do we go about filing a class action lawsuit, anyway?
    03-21-2014 11:46 PM
  18. MarcinKe's Avatar
    Got all the latest updates, but I still get phantom taps. I'm beginning to think this is a hardware problem that won't be easy to fix.

    How do we go about filing a class action lawsuit, anyway?
    It is a hardware pproblem, no questions about it. If it was software, it would have been fixed by now.
    03-24-2014 09:45 AM
  19. Karkka's Avatar
    I know this is very far fetch but was wondering if somebody who have memory card has sensitivity issue or not?
    03-24-2014 12:04 PM
  20. Pavel_Y's Avatar
    I know this is very far fetch but was wondering if somebody who have memory card has sensitivity issue or not?
    I had issue when I didn't have memory card and I still have this issue when I have the card ๐Ÿ˜ž.
    04-03-2014 04:35 PM
  21. MarcinKe's Avatar
    It is hardware and there is nothing that can be done about it. After the latest update it improved for a short while and then back to 'normal'. So we have to learn to live with it or get a replacement or...switch to another model/maker (Samsung?). Really annoying as it is a great phone otherwise.
    04-05-2014 09:17 AM
  22. Will6371's Avatar
    I noticed a couple of days ago that the pretty much the only time I have the touch problem is in the My 500px Free app and over the last couple of days I have been taking notice of the problem and I have only had the problem 4 times outside of the app but it happens all the time in the app and that is during about 5-6 hours screen on time over the last few days.

    I can see how annoying it would be to have it happen a lot as it drives me mad when I'm using My 500px but I'm more than happy dealing with the amount it happens when using everything else on the phone.
    04-05-2014 09:53 AM
  23. Fahad Aziz Khan's Avatar
    Left-Top of screen is almost blacked out whiling dimming or reading in low light/night mode enabled in applications.
    Addition to that, screen touch/ sensitivity / phantom touches occurring 30% of the times which is quite much.
    See the following video:
    04-09-2014 02:20 PM
  24. MarcinKe's Avatar
    Well, this is nothing else but a hardware issue and Nokia is simply keeping quiet as they do not want to recall a lot of phones. No more Nokia for me and I do hope they go down. They lied to us, nothing else. They stole our money and now don't even make a slight effort to apologize for it. And some Nokia fanboys here will soon say that it is understandable for a 'new' phone to have problems and that we need to be more patient etc. Too much time have passed and Nokia has not done ANYTHING about it.
    Thanks Nokia, hope you will be history very soon!
    Jerrycw likes this.
    04-12-2014 10:50 AM
  25. jbudimir's Avatar
    Well, after installing wp8.1 I don't have this issue any more :)

    Sent from my RM-937_eu_hungary_1002 using Tapatalk
    04-14-2014 12:41 PM
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