11-29-2014 06:22 PM
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  1. wprocks's Avatar
    I concur. WP 8.1 fixed it.

    Sent from my Lumia 1520 using Tapatalk
    04-14-2014 12:53 PM
  2. RoarinRow's Avatar
    Not really fixed for me. My 1520 still recognizes my scroll as a tap on occasion.
    cadaov likes this.
    04-14-2014 01:15 PM
  3. rhamblet's Avatar
    Windows Phone 8.1 seems to have fixed this issue for me. But I'm only cautiously optimistic because I've felt like this before and it's come back with a vengeance.

    I actually expected it to get worse though, because I figured the drivers would be less fine tuned.
    04-14-2014 01:17 PM
  4. MarcinKe's Avatar
    WP8.1 did not fix it for me. Guys, this is a hardware issue. Please do not say WP8.1 fixed it for you before waiting for a couple of days. The issue is usually back after a few hours/days.
    04-15-2014 12:39 AM
  5. Jerrycw's Avatar
    It's funny that everytime an update comes out (firmware update, extra+info etc), there would have a lot of posts saying "its fixed", just like being "first" or those "seems faster" comments.
    But based on this pattern, I start to believe its more on the software side than hardware. If something can be fixed for a period of time after fresh update, it shouldn't be hardware issue anymore. It may either be some process threads resided in system memory that caused the problems the longer you use the phone , or the touch screen's response may have been lagged when system resource is not enough (and in both cases if you do a soft reset the problem seems solved again).
    04-15-2014 06:50 AM
  6. jmerrey's Avatar
    WP8.1 did not fix it for me. Guys, this is a hardware issue. Please do not say WP8.1 fixed it for you before waiting for a couple of days. The issue is usually back after a few hours/days.
    I'm sorry you, and others, are still having the issue. It has been fixed on mine for over a month, so to say definitively that it's a hardware issue is incorrect.
    04-15-2014 07:50 AM
  7. Planet X's Avatar
    I always think it has been fixed after every update until now. But after a short while I see that it has not been fixed. I really hope that Nokia will find out what is causing this error. I was thinking about send my phone to Nokia but I couldn't resist to try Windows Phone 8.1. That might could have fixed it. But again it doesn't.
    04-15-2014 11:45 AM
  8. jgbstetson's Avatar
    Seemed fixed to me after the last firmware update and it came back. Seemed fixed after 8.1 update and....sigh...it's back. It might have gotten a touch (ha!) better, but it's hard to say.
    04-15-2014 11:52 AM
  9. henkepalmquist's Avatar
    It was worse for me when i hit 8.1, had some problems with scrolling before.
    But after 8.1 update, i got phantom presses all the time, turn on display and phone just went nuts and started playing music, going into IE, back, Cortana, homescreen and the it stopped.
    Just opening random apps and doing all kind of crazy things.

    Did a hard reset and is now back to some issues, but and here is the good part.
    I did not have WiFi during the hard reset and therefor i did not get the Nokia software and under that time it worked 100% correct.... flawless!
    After i connected to WiFi and got the Nokia "extras" and stuff the scrolling nightmare was back the sec the programs was installed, wtf is this!?

    Worked fine worked fine "program has installed", 1ms of freeze and then a press instead of a scroll.
    Its like the software is clogging up the systems way of feeling the digitizers response and when it comes back it registers the scroll as a press.

    Damn it Nokia!

    Edit: I turned on glance and the problem is mostly gone, 1 time in 18hrs.
    Last edited by henkepalmquist; 04-16-2014 at 05:59 PM.
    04-15-2014 04:31 PM
  10. Planet X's Avatar
    For me after the WP 8.1 update it felt like it was gone. Then I did receive a Glance update. And the problem was back like before the update to 8.1. So after I have read your post I immediately remembered this and switched off Glance from settings. And voila the problem has been gone. Until now . But I like Glance too.

    Edit: And again. After some time (2 hours?) it is back again. So no solution until now. Very sad.
    Last edited by Planet X; 04-16-2014 at 05:28 AM.
    04-16-2014 02:58 AM
  11. hasasimo's Avatar
    Yikes. Kinda glad Newegg and Negri are sold out of the white and yellow 1520.3 now! No more temptation.
    04-16-2014 09:44 AM
  12. Ichigo's Avatar
    Seemed fixed to me after the last firmware update and it came back. Seemed fixed after 8.1 update and....sigh...it's back. It might have gotten a touch (ha!) better, but it's hard to say.
    +1
    04-16-2014 11:26 AM
  13. Fahad Aziz Khan's Avatar
    Updated to 8.1, unfortunately, all of my high hopes turn down as I am still facing Scroll to Tap problem with NL1520 :(
    " Might be " , once nokia issues the firmware+8.1 will fix the issue
    Keeping my fingers crossed.
    04-17-2014 04:14 AM
  14. NoRomBasic's Avatar
    It's so odd to see everyone's results all over the map on this. So I'll just add to the confusion by stating that the Windows 8.1 DP has made mine worse than immediately prior to it. Played with for 3 full days to make sure that it wasn't an "immediate" impression thing, but I've no doubt that it's more touchy now.

    Weird that it's different for so many.
    04-17-2014 01:53 PM
  15. hasasimo's Avatar
    It's so odd to see everyone's results all over the map on this. So I'll just add to the confusion by stating that the Windows 8.1 DP has made mine worse than immediately prior to it. Played with for 3 full days to make sure that it wasn't an "immediate" impression thing, but I've no doubt that it's more touchy now.

    Weird that it's different for so many.
    Actually it seems like your experience is consistent with most on here. It seems those that initially thought the issue was fixed essentially came back and said they spoke too soon.
    04-17-2014 02:27 PM
  16. jgbstetson's Avatar
    So with today's touch update, can anyone say confidently that your 1520 is fixed? And BTW, 10 minutes of testing doesn't mean squat.
    04-30-2014 01:23 PM
  17. Will6371's Avatar
    So with today's touch update, can anyone say confidently that your 1520 is fixed? And BTW, 10 minutes of testing doesn't mean squat.
    Well the fact that it was updated only today and that 10 minutes of testing means squat maybe your question would be better asked tomorrow or even better at the weekend.
    hipporama likes this.
    04-30-2014 03:31 PM
  18. neitin's Avatar
    I confirm it is fixed for me
    04-30-2014 08:20 PM
  19. troylytle's Avatar
    I didn't have the sensitivity issues. Sorry I can't comment on the effectiveness of the update.
    04-30-2014 08:25 PM
  20. jgbstetson's Avatar
    Well the fact that it was updated only today and that 10 minutes of testing means squat maybe your question would be better asked tomorrow or even better at the weekend.
    Sigh.... Unless it clearly didn't work.
    04-30-2014 10:31 PM
  21. hipporama's Avatar
    Since last night I've had just one hiccup with regards to the sensitivity problem. So it doesn't seem to be completely gone, but I can confidently say that it is a million times better than before the Touch update. Here's hoping Cyan completely eliminates this problem.
    04-30-2014 10:36 PM
  22. jgbstetson's Avatar
    I got tired of dealing with the frustration. I opened a warranty claim to send it to Nokia for repair. You really notice the difference when you go back to a device that works correctly. Nice to carry the ole 720 for a bit anyways.
    05-01-2014 12:01 AM
  23. panchovx's Avatar
    With the last touch app update i can set glance screen back on my 1520 and y don't have phantoms taps now.
    sharpycl likes this.
    05-01-2014 02:16 AM
  24. giraffe81's Avatar
    WP8.1 has fixed it for me (mostly) I still get double taps every now and then but no where near as bad as before. I have been running WP8.1 since it came out and the experience has been consistent throughout. I have the international version of the 1520.
    05-01-2014 06:47 AM
  25. sharpycl's Avatar
    I agree. I installed the latest touch update and have had maybe 1 or 2 phantom taps since yesterday morning.
    05-01-2014 10:29 AM
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