1. Clancy Cummings's Avatar
    Hi everyone. I am new to this forum.

    I purchased my Lumia 1520 a couple of weeks ago, and I love it. But I can't get pictures to auto backup or share via Skydrive. In the camera settings, SkyDrive is turned off, and it is greyed out -- I cannot turn it on. In the SkyDrive app itself, I have Photo Upload Size to Original and same for download size.

    Also, when I go to share a picture, Skydrive is greyed out -- not an option.

    Am I missing something?
    02-10-2014 02:17 PM
  2. Curtieson's Avatar
    Also, when I go to share a picture, Skydrive is greyed out -- not an option.

    Am I missing something?
    Are you in the US on AT&T? Might be something to do with countries...?
    02-10-2014 02:26 PM
  3. Clancy Cummings's Avatar
    Are you in the US on AT&T? Might be something to do with countries...?
    I'm on AT&T. On WiFi most of the time, still can't share then, though.
    02-10-2014 02:40 PM
  4. cariocap's Avatar
    go to setting / backup and check if in photos the upload is activated
    02-10-2014 06:27 PM
  5. Clancy Cummings's Avatar
    I checked that setting and all the picture options are greyed out there as well. Very frustrating.
    02-11-2014 10:54 PM
  6. cariocap's Avatar
    what is the account domain name that you set in your phone ?
    02-12-2014 02:24 AM
  7. Clancy Cummings's Avatar
    Thank you for that question. It was just enough direction to figure out the problem, which is that I did not have a MS account in my settings. Even though SkyDrive was set to backup things like apps and texts, without the Microsoft account in there, SkyDrive would not backup pictures. Interesting. But at least it is all fixed now. Gracias.
    02-12-2014 10:28 AM
  8. cariocap's Avatar
    that's what I thought, you were not using a MS account
    02-12-2014 11:05 AM

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