Hello,
I am writing to the Windows Phone Central forums because I would like to know if someone who owns the Lumia 1520 with the latest version of the Nokia Camera app has experienced the issue I am about to describe.
Here's the issue, every time I attempt to take a picture using the camera button in the right side of the phone using the Nokia Camera app, my Lumia 1520 will start taking pictures non-stop other unless I exit the app to stop it. Now if I take the picture using the Nokia Camera app on-screen button the phone will only take a single picture. I remember that this problem was not present when I got my Lumia 1520 in January of this year. My thinking is that this problem has to do with a software update to the Nokia Camera app.
So far these have been my troubleshooting steps:
Thanks for any assistance on this issue!
Best Regards,
Mike
I am writing to the Windows Phone Central forums because I would like to know if someone who owns the Lumia 1520 with the latest version of the Nokia Camera app has experienced the issue I am about to describe.
Here's the issue, every time I attempt to take a picture using the camera button in the right side of the phone using the Nokia Camera app, my Lumia 1520 will start taking pictures non-stop other unless I exit the app to stop it. Now if I take the picture using the Nokia Camera app on-screen button the phone will only take a single picture. I remember that this problem was not present when I got my Lumia 1520 in January of this year. My thinking is that this problem has to do with a software update to the Nokia Camera app.
So far these have been my troubleshooting steps:
- Uninstall Nokia Camera App
- Reinstall Nokia Camera App
- Reboot my phone
- Wipe my phone using the Windows Phone 8 reset option in settings app.
- Reinstall all updates after restoring my phone.
- Using the Nokia Software Recovery Tool
- Not restoring my old phone data.
Thanks for any assistance on this issue!
Best Regards,
Mike