Lumia 1520 "NOT FOR RESALE"

[Titanicology]

I got a second hand 1520 online and it has this "NOT FOR RESALE" when booting. What does that mean?

 

[MAkhdar]

You have some top secret version of the phone... or it is a store display model.

 

[Jazmac]

You have some top secret version of the phone... or it is a store display model.

ROTFLMAO!! Top secret version. haha.

That sticker often shows up on demo models. Maybe it was a demo at one time or may still be a demo. Try to register it and see what happens.

 

[Pete]

It's either a demo version or an internal test unit.

Either way, the seller broke an agreement in selling it on.

It's possible that at some point in the future, the phone with either not get updated (due to it having a bespoke firmware), or will be remotely deactivated when the theft has been detected.

If you bought it on eBay, you could try opening a dispute and getting your money back. You have a time bomb that may or may not go off.

 

[Titanicology]

Sadly, I didn't purchase on eBay. Will Nokia do something about it because this is not an official retail version? (I hope yes.)

 

[Pete]

I don't think so. Technically, it's stolen goods. But, if you contact Nokia and tell them what's happened, you may get something back in return for information about the seller. Nokia have been known in the past to be philanthropic. Oh course, the phone may be fully functional and able to receive updates, I don't know. It seems reasonable to assume that manufacturers can remote kill a rogue test phone.

 

[Jazmac]

Sadly, I didn't purchase on eBay. Will Nokia do something about it because this is not an official retail version? (I hope yes.)

I don't think so. If it is a demo unit then it has an owner and it unfortunately may not be you.

 

[Titanicology]

Does that mean even if I inform Nokia about this device they won't do anything? I hope they do something because I'm sure they are aware about this kind of stuff. I don't want my phone to be killed remotely!

 

[Jazmac]

Does that mean even if I inform Nokia about this device they won't do anything? I hope they someone do something because I'm sure they are aware about this kind of stuff. I don't want my phone to be killed remotely! 

Not sure what you expect them to do but what you have to first determine if the phone has an IMEI you can register. Surely you did that before giving up the money, assuming you spent money to get it. Go here and plug in the phones IMEI number. That will give you an idea on your next steps.

 

[Titanicology]

Yes, I did spend money. I actually sold my Lumia 1020 just to get a 1520 and I think I got a bad one. :-(

 

[Morpheus Phreak]

This is why I only buy old devices online that I'm using for fun and nothing new.

Way too much risk in buying from storefronts or private sellers that something like this can happen. I would contact Nokia immediately and provide them with the IMEI so they can figure out where the phone has been and if they can hook you up with a replacement and reunite that phone with the owner (store or Nokia themselves).

If they can't hook you up with anything...well unfortunately that's the risk of shady deals like this.

 

[Titanicology]

I emailed Nokia and now I'm waiting for their response. I hope they'll do something about this.

 

[Pete]

It's a real shame that you're going through this and I really hope there's a positive outcome. Any chance you can keep us updated in this thread as it may be helpful to others who may find themselves in the same situation as yourself.

 

[Titanicology]

Yes, man. I will update you all. I really do hope that the outcome is positive.

I kinda feel bad right now why I sold my 1020, my only issue about the 1020 is it's battery life. Everything else is perfect. But the 1520 is also amazing. It's just that I got a bad one.

 

[Titanicology]

Good news! Nokia phoned me and we talked about the problem and they said that they will replace my phone! Hopefully by Sunday we will meet to get my phone exchanged!

 

[Pete]

That's really awesome news!

 

[Rasahi]

You will get your phone replaced, although you didn't buy from them or have a warranty? That's gonna be the best customer service in the world.

Sent from my RM-937_im_mea3_1019 using Tapatalk

 

[Titanicology]

I got this 1520 because someone offered me this to my Lumia 1020 complete with camera grip. So I suppose this 1520 doesn't have warranty because it's like a prototype.

 

[patrickmj23]

^ PM sent boss

 

[anon(8150199)]

I think you get some kind of developer phone, like the 920 that was returned to Microsoft (which also has an app named "zCortanaApp")