View Poll Results: Do you have this issue?

Voters
181. You may not vote on this poll
  • Yes - Happens Frequently

    91 50.28%
  • Yes - But Happens Only Occasionally

    64 35.36%
  • No

    26 14.36%
04-17-2015 12:28 PM
70 123
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  1. hasasimo's Avatar
    This is so disappointing. 83% of you have this problem and only 17% say they don't. I understand this poll isn't exactly scientific, but my goodness. As a life-long Nokia fan it pains me to say that as much as I want to give Nokia my money, I can't between this issue and the disappointing 930 announcement. I want to upgrade my 920, even though it's working well, but on the one hand you have a blocky, Verizonesque "flagship" with no Glance and no SD card slot, and on the other the 1520 and its widespread screen issues.

    The 920 had is problems when it came out, like any new phone does, but they affected no where near 83% of devices.
    04-14-2014 04:39 PM
  2. dandrayan's Avatar
    I recently upgraded from a 920 to 1520 and was experiencing this issue, but the 8.1 update that I installed this morning seems to have mostly solved my issues. I still get an occasional stray tap instead of a swipe, but nowhere near as bad as before. I wonder if it was because some bad/conflicting settings were reset during the upgrade?
    04-14-2014 07:21 PM
  3. hasasimo's Avatar
    I recently upgraded from a 920 to 1520 and was experiencing this issue, but the 8.1 update that I installed this morning seems to have mostly solved my issues. I still get an occasional stray tap instead of a swipe, but nowhere near as bad as before. I wonder if it was because some bad/conflicting settings were reset during the upgrade?
    I've read on the forum that some changes to settings temporarily fixes the issue, but that it comes back after a reboot.
    04-14-2014 08:43 PM
  4. linking1990's Avatar
    I've read on the forum that some changes to settings temporarily fixes the issue, but that it comes back after a reboot.
    I bought the 1520 even knowing about this issue, man it's not as bad as everyone is making it sound, and I am one of the people that gets annoyed by the slightest things (I cross my heart on that one). Believe me, it's of little annoyance, but it's there. For me personally, and I am sure of what I speak, the problem is that the swipe is not registered at all sometimes (not a tap anymore) and that is in certain areas only and not always too.

    What I want to suggest is that go get this phone. A software update will fix it, I am sure that it's because one of Nokia's apps, either: Glance, double-tap to wake up, or the newly added 3 key vibration or sunlight readability mode. ITS ONE OF THOSE APPS that is causing this problem, I am almost 100% sure of this.

    What I am saying is that this shouldn't stop you from buying the 1520, it's a fabulous device.
    hasasimo likes this.
    04-15-2014 11:01 AM
  5. boasist's Avatar
    I most definitely suffer, there was a small difference though when the update was released earlier this year. I doubt it, but I wonder if 8.1 will have any effect.
    04-15-2014 01:57 PM
  6. maverickrohan's Avatar
    Guys ... I had the false clicks issue + two light leakage spots on my screen, I got the phone repaired through Nokia. They replaced the Screen and body, I know this cos I had few scratches on the lower back and the replacement phone did not. However the SD Card and SIM Card doors were from my original phone.

    I tried all the updates + reset and none of them fixed the false clicks while swiping issue.
    hasasimo likes this.
    04-15-2014 02:25 PM
  7. Pontifex's Avatar
    Turning High sensitivity off didn't fix it after all :( Any hope that it will ever be fixed? It's not a dealbreaker for me but still..
    04-15-2014 03:04 PM
  8. slysy's Avatar
    Turning High sensitivity off didn't fix it after all :( Any hope that it will ever be fixed? It's not a dealbreaker for me but still..
    According to a post on the Nokia forums, "More improvements of the usability are expected with the new upcoming update PR2.0" , which I would speculate could be the Nokia Cyan firmware update. But nobody knows for sure if it can be fixed in software or not

    Re: Lumia 1520 Screen Sensitivity - Page 18 - Nokia Support Discussions
    04-15-2014 04:10 PM
  9. slysy's Avatar
    This is so disappointing. 83% of you have this problem and only 17% say they don't. I understand this poll isn't exactly scientific, but my goodness. As a life-long Nokia fan it pains me to say that as much as I want to give Nokia my money, I can't between this issue and the disappointing 930 announcement. I want to upgrade my 920, even though it's working well, but on the one hand you have a blocky, Verizonesque "flagship" with no Glance and no SD card slot, and on the other the 1520 and its widespread screen issues.

    The 920 had is problems when it came out, like any new phone does, but they affected no where near 83% of devices.
    I agree this does seem dissapointing and I am in pretty much the same position as you. I suppose are our options are one of the following:

    1. Get the 1520 and put up with the issue
    2. Wait for Lumia Cyan and check feedback on wpcentral to see if it fixes the issue
    3. Wait for green 1520 to be released and check feedback on wpcentral to see if it fixes the issue
    4. Give up on the 1520 and get something else instead

    It looks like a great phone to me except for the issue!
    hasasimo likes this.
    04-15-2014 04:14 PM
  10. hasasimo's Avatar
    I bought the 1520 even knowing about this issue, man it's not as bad as everyone is making it sound, and I am one of the people that gets annoyed by the slightest things (I cross my heart on that one). Believe me, it's of little annoyance, but it's there. For me personally, and I am sure of what I speak, the problem is that the swipe is not registered at all sometimes (not a tap anymore) and that is in certain areas only and not always too.

    What I want to suggest is that go get this phone. A software update will fix it, I am sure that it's because one of Nokia's apps, either: Glance, double-tap to wake up, or the newly added 3 key vibration or sunlight readability mode. ITS ONE OF THOSE APPS that is causing this problem, I am almost 100% sure of this.

    What I am saying is that this shouldn't stop you from buying the 1520, it's a fabulous device.
    .
    Thanks for your feedback, that's a little bit more reassuring. I really want to buy that it's just a software issue but it's getting harder and harder to believe. Why wouldn't it have been fixed by now if that was the case? Or at the very least, why are new 1520s still being shipped with the same issues, like the RM-938 variant many here have purchased?

    I'm still on the fence about it to be honest... I also kind of wanted to wait until the orange variant comes out, but who knows if it even will, and when. All we know is that a green version is coming, and I'd still rather yellow over that. Also, those colors may only be coming as neutered AT&T variants.

    ​Ahh, first world problems!
    04-15-2014 04:45 PM
  11. hasasimo's Avatar
    I agree this does seem dissapointing and I am in pretty much the same position as you. I suppose are our options are one of the following:

    1. Get the 1520 and put up with the issue
    2. Wait for Lumia Cyan and check feedback on wpcentral to see if it fixes the issue
    3. Wait for green 1520 to be released and check feedback on wpcentral to see if it fixes the issue
    4. Give up on the 1520 and get something else instead

    It looks like a great phone to me except for the issue!
    You nailed it. I kinda wanted to wait to see if an orange version would come out anyway. Do we have any idea when Nokia Cyan will be out? I guess it'll be just after the final OTA release of WP 8.1, but when will that be?

    I think the longer we wait, the more tempted we'll be to just say "screw it" and wait for a new flagship either in Q4 or early next year.

    I think I'm going to give myself until the first week or two of May to decide.
    04-15-2014 04:50 PM
  12. grc7777's Avatar
    I have kept touch sensitivity to "normal" , vibration off and glance at peek...now it is working properly...after update, it got so horrible that in 5 swipe touches, atleast 1 would become tap...update is required to fix this
    04-15-2014 09:35 PM
  13. hasasimo's Avatar
    I have kept touch sensitivity to "normal" , vibration off and glance at peek...now it is working properly...after update, it got so horrible that in 5 swipe touches, atleast 1 would become tap...update is required to fix this
    Even after a reboot? It seems everyone that thought the issue went away had it come back.
    04-16-2014 12:19 AM
  14. grc7777's Avatar
    Even after a reboot? It seems everyone that thought the issue went away had it come back.
    I think I was hasty...now it happens once in while ...i have turned on vibration and later on did a soft reset ( power + vol down)

    Hope update from Nokia comes soon n fixes it
    04-16-2014 03:16 AM
  15. grc7777's Avatar
    Did anyone use Nokia recovery tool reset via computer ?
    Does it fix this issue ?
    04-16-2014 03:22 AM
  16. stur_2000's Avatar
    Did anyone use Nokia recovery tool reset via computer? Does it fix this issue?
    There is no known long term workaround for the issue. The only option is to return the phone and hope the replacement is better, or wait for a future firmware update that may or may not help.
    04-16-2014 04:20 AM
  17. Planet X's Avatar
    For me after updating to WP 8.1 DP disable Glance fixes the issue completely. But why I cannot have Glance? Please Nokia fix it
    04-16-2014 04:56 AM
  18. grc7777's Avatar
    For me after updating to WP 8.1 DP disable Glance fixes the issue completely. But why I cannot have Glance? Please Nokia fix it
    are there any other issues in 8.1 after upgrading it ?
    I am thinking of updading it...no glance is better than this issue
    04-16-2014 05:54 PM
  19. Psycorp's Avatar
    Has anyone actually tried uninstalling the Nokia Glance and Touch system apps to see if they are really causing the problem?
    04-17-2014 05:06 AM
  20. humblehyper's Avatar
    So frustrating.
    04-25-2014 01:55 PM
  21. pvcleave's Avatar
    I have had my 1520 for a couple weeks and have seen this thread. I have not voted and have not really read about this issue. I do not seem to be having any issues. However, I am afraid if I vote it will start happening or it is doing it and if I read about it I will notice it and it will bother me. In my case ignorance is bliss.
    04-25-2014 03:12 PM
  22. MDMcAtee's Avatar
    Yup,I have it on mine too.
    It's aggravation,but,I like the glance and double tap to open.

    Mac

    Sent from my RM-940_nam_att_200 using Tapatalk
    04-25-2014 05:18 PM
  23. jwilljesse's Avatar
    hello all,

    I changed to another screen protector today, and the Touchscreen Sensitivity Issue much better now..

    if you have a screen protector on your 1520, try to have another type of screen protector to see if it will help
    04-27-2014 01:08 PM
  24. Teague Kelley's Avatar
    I hate it so much
    04-28-2014 01:29 AM
  25. NoRomBasic's Avatar
    PSA - The Nokia Touch App was updated today. Haven't seen a change log yet.
    j o e l likes this.
    04-30-2014 12:52 PM
70 123

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