1. Zacharyw70's Avatar
    Hey guys, I was wondering if anyone has encountered this issue and can give me advice how to fix it. I installed the Developer Preview on my phone and now the camera won't launch it just sits at a black screen. I tried hard resetting it, but that didn't do anything so now I'm trying again except I'll start fresh instead of off a back-up.
    04-23-2014 07:44 PM
  2. Guytronic's Avatar
    Reinstall the Nokia Camera app.
    Or is it the MS default camera that isn't loading?
    04-23-2014 08:26 PM
  3. Zacharyw70's Avatar
    Unfortunately I fear the device may be defective. Neither camera app will launch, a hard and soft reset didn't fix it, and reverting back to Windows Phone 8 is stilling showing a black screen.
    04-23-2014 08:28 PM

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