I'm running Windows 8.0 on my Lumia 1520, and have used the camera flawlessly for 5 months. There have been no mishaps which would have caused physical damage to the hardware. Recently, after taking a few shots one night, the camera stopped activating when opening any camera application: Nokia Camera, Cinemagraph, Blink, or the built-in camera app. Built-in app shows greyed out icons at bottom of black screen, Nokia Camera app only shows black screen. This occurs whether using the camera button to launch an app, or when manually firing an app.
I've tried the following, with zero results:
*edit* The flashlight app I was previously using also stopped functioning at the same time. *
I've done everything shy of wiping out all my info, mainly to avoid the hassle.
I'm left looking at using the Nokia Software Recovery Tool, or using the Reset Phone option on the phone itself. Any suggestions?
I've tried the following, with zero results:
- Removing and reinstalling Nokia Camera app
- Soft reset of phone
- Ensured phone is fully updated
- Pressed the "reset camera" button under settings + applications...seems to do nothing
*edit* The flashlight app I was previously using also stopped functioning at the same time. *
I've done everything shy of wiping out all my info, mainly to avoid the hassle.
I'm left looking at using the Nokia Software Recovery Tool, or using the Reset Phone option on the phone itself. Any suggestions?
Last edited: