1. mmbond's Avatar
    My phone was working very well since my purchase in November and suddenly after downloading an update for the Realtor app it wont charge! I've uninstalled and it still will not charge. The windows icon actually just started flashing and now the phone is completely dead. Any thoughts would be extremely helpful. Thanks in advance!
    05-22-2014 11:17 AM
  2. Laura Knotek's Avatar
    05-22-2014 11:25 AM
  3. mmbond's Avatar
    Thanks Laura: A hard restart resolved the issue!
    05-23-2014 01:43 PM
  4. Jin hua Feng's Avatar
    i have the same problem on my lumia 1520 , how you solved the problem? using nokia software recovery or doind a hard reset? thank you
    10-17-2014 11:20 PM
  5. prune_face's Avatar
    i have the same problem on my lumia 1520 , how you solved the problem? using nokia software recovery or doind a hard reset? thank you
    soft reset cant solved the issue?
    10-18-2014 01:51 AM
  6. Jin hua Feng's Avatar
    i dint try the soft reset, last night i just use Nokia Software Recovery Tool . and install a fresh windown.. and in this afternoon the phone just turn off and wont turn on, and i charge it, the home window botton is blinking, but the phone dint turn on, ... some one can help me? is a nokia lumia 1520
    10-18-2014 05:52 PM
  7. Suicide Stacey's Avatar
    Try a hard reset. If it still don't work then try Nokia recovery again
    10-18-2014 07:16 PM

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