1. 69bluesman's Avatar
    Hey there, I'm a Nokia and WP veteran...have been since the 920. I'll keep it short...
    I just purchased a 1520 unlocked international version, did all my updates with preview for developers. My language and regions are all set to US. 8.1 is running fine...but NO CORTANA showing up in store or on phone. Is there a remedy for this? I've read and followed all steps about this, still nothing.

    PS- I do not have a network SIM in yet, just setting phone up via WIFI. Could this be the issue? I would guess not, but you never know.
    05-23-2014 04:12 PM
  2. MDK22's Avatar
    A guess, but try turning location ON.

    Tap the Windows button from the START screen - if nothing happens ...
    Tap the SEARCH button, you may see her.

    4 settings (that I can see) that might be flawed - Language, region, keyboard, speech - & probably need to sign in w Microsoft acct (location needs to be U.S.). CORTANA s/b in the apps list.

    That's all I can think of ... maybe she doesn't like you ? (jk)
    05-23-2014 05:58 PM
  3. seangprice's Avatar
    I've had issues even prior to 8.1 DV when it comes to setting up phones over wifi. If you have a SIM handy throw it in, if not make sure ALL of your location setting are on and correct.
    05-23-2014 06:33 PM
  4. 69bluesman's Avatar
    Thanks for the reply. Yeah I've covered all those bases, still no Cortana. The only other thing I can think of is that this particular phone is 4G only, not LTE. You think that might make a difference?

    ...and, I do have a SIM in now. No better.
    05-23-2014 06:35 PM
  5. MDK22's Avatar
    The model # may be holding you back, as Cortana is only available for the U.S. market, currently.
    I also remember you need to be logged in w your MS account - for age verification (no one under 13).
    I assume you're on T-Mobile ??
    05-23-2014 07:03 PM
  6. 69bluesman's Avatar
    Resolved:
    After finally installing my new SIM, I decided to factory reset the phone and start over. This time Cortana was there. I guess it does make a difference without the carrier SIM installed. Lesson learned.

    I am on AT&T btw.
    05-23-2014 07:18 PM
  7. MDK22's Avatar
    Then WHY the int'l version ?
    & how much ?
    05-23-2014 09:50 PM

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