1. canonuevo's Avatar
    I've upgraded to 8.1 and I cannot record videos in either nokia camera nor the native camera app. When I hit the record button, it's starts as if it were going to record, but the numbers are stuck at 0:00. When I hit the record button again, the video camera shuts off.

    Any ideas on how to troubleshoot?
    05-28-2014 06:22 PM
  2. Dietrich Cleijne's Avatar
    Maybe your device is set to record to a sd card which perhaps isn't in the device?
    05-29-2014 04:18 AM
  3. amorek13's Avatar
    You SD card might be too slow if its set to record to sd

    Sent from my RM-938_lta_lta_905 using Tapatalk
    05-29-2014 05:57 AM
  4. swiedner's Avatar
    I am having a similar issue...but I'm not certain it's a result of 8.1. I've taken video with the Nokia camera as recently as October 2014 - but this morning nothing happens when I hit the video button. However, if I switch to the native camera ( go to lenses and choose the camera Icon) the video will work from there. I can find ABSOLUTELY NOTHING on this on the internet or in the Nokia User guide. Can not say how very frustrating it is to not find troubleshooting info. Hope someone has some tips that will help!
    02-24-2015 10:38 AM
  5. Wevenhuis's Avatar
    I think it has something to do with the denim update. Ever since I turned my developer preview off, the lumia camera keeps asking for the denim update. Without it I just get a pop up every time asking me to download the denim update, the pop up does not allow me to cancel it. It actually close down the lumia camera app. So without the denim update I can't use the lumia camera app. Unfortunately I still don't have it, so I notice I have to find my way to the native app to use the camera and video recorder.
    02-25-2015 01:13 PM

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