1. o_OAndys's Avatar
    my gf's 1520 has not had a hotmail app since she bought it, and even after installing 8.1 preview, still no app! looking in app store, cannot find the stock app. she has to check email through website....
    05-30-2014 12:39 PM
  2. mondokjm's Avatar
    Settings > email + accounts > add an account > Outlook.com
    05-30-2014 12:42 PM
  3. rebornempowered's Avatar
    She doesn't have the mail app?
    05-30-2014 12:43 PM
  4. Ebuka Allison's Avatar
    The mail app is preinstalled. Check settings if the tile isn't already there.
    05-30-2014 12:47 PM
  5. o_OAndys's Avatar
    Settings > email + accounts > add an account > Outlook.com
    this did not work. microsoft account already linked, she tried adding outlook.com and it took her to sign in, once signed in said already in use or something like that. she is still only able to check emails through website.
    05-30-2014 03:08 PM
  6. Alex Dean's Avatar
    Some screenshots would be really helpful in this situation if you could provide them; all WP devices come with the mail app and it cannot be removed, so it must be something simple that you are overlooking.

    Go to your apps list and scroll down to "Outlook". If it's not there, scroll to "Hotmail". Pin it to the start screen if it isn't already.
    05-30-2014 03:13 PM
  7. Dos101's Avatar
    this did not work. microsoft account already linked, she tried adding outlook.com and it took her to sign in, once signed in said already in use or something like that. she is still only able to check emails through website.
    In the Microsoft Account settings on the phone (Settings -> email+accounts -> Microsoft account) make sure the Email box is ticked, and at the top should be the account name (mine is Outlook). Now look for that name in the app list and her Mailbox should be there.
    05-30-2014 03:47 PM
  8. o_OAndys's Avatar
    In the Microsoft Account settings on the phone (Settings -> email+accounts -> Microsoft account) make sure the Email box is ticked, and at the top should be the account name (mine is Outlook). Now look for that name in the app list and her Mailbox should be there.
    thank you
    05-30-2014 04:50 PM

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