1. Angel Casilla's Avatar
    Hello everyone. A couple of days ago, my I tried to open my camera and it just get black. I tried opening every app that use the camera but all of then just get black. 2 hours later the camera came back to normally. It have happened 3 times this week. What could be the problem?
    06-06-2014 09:08 PM
  2. Dietrich Cleijne's Avatar
    Is it on the DP?
    06-07-2014 12:26 AM
  3. marianides's Avatar
    Hi, same thing happened on my L1520 to me twice last week. I just restarted my phone and it came back to normal. I am running WP 8.1 DP with all the updates.
    06-07-2014 06:14 AM
  4. Angel Casilla's Avatar
    No. I have the black update, 8.0. I reset the device, take out the SD card I format it and it keep doing it. I just let the phone rest a couple of minutes and the app open, if I take a pic it show saving and do nothing, later it don't work again. I am freaking out
    06-07-2014 08:23 AM
  5. Angel Casilla's Avatar
    Please, I need help!
    06-07-2014 11:30 AM
  6. troylytle's Avatar
    I'm thinking the camera isn't attached well to the board if it isn't software.
    06-07-2014 11:39 AM
  7. Angel Casilla's Avatar
    I have never dropped my phone. And it start happening a day. Sometimes it work, but later don't
    06-07-2014 11:46 AM
  8. Angel Casilla's Avatar
    Do you think I must check if the cam is well attached?
    06-07-2014 12:10 PM
  9. troylytle's Avatar
    You have a warranty. I would try that.
    06-07-2014 12:55 PM
  10. Angel Casilla's Avatar
    No warranty. I bought the phone in a trip to USA, I am in the Dominican Republic
    06-08-2014 08:25 AM
  11. Arie Vianza's Avatar
    No warranty. I bought the phone in a trip to USA, I am in the Dominican Republic
    Mine was fixed at NCC for free. They replaced the whole camera module.
    07-08-2014 03:55 AM
  12. AlexFirth91's Avatar
    I'm having the same issue :(, camera worked then stopped working 2 hours later, now the app won't even launch.
    07-08-2014 10:20 AM
  13. Arie Vianza's Avatar
    I'm having the same issue :(, camera worked then stopped working 2 hours later, now the app won't even launch.
    Bring yours to NCC. They'll fix it for you for free if your warranty is still active.
    07-08-2014 10:53 AM

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