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04-15-2015 10:13 AM
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  1. oelapoel's Avatar
    Nokia lumia 1520 DP8.1 connected to wifi but unable to access internet. It shows the connection as "limited"

    Other fact:

    1. never had this issue in wp8.0

    2. all other gadgets (laptop, note, galaxy tab) do not have issue with connection and internet to the wifi router at home

    3. NL1520 sometimes have internet connection when connected, but I cannot tell the pattern (I thought it was limit of connection, but it wasn't).

    4. If connect my laptop to router, and then make my laptop as an internet router(use Spotify for example), NL1520 can connect to laptop's wifi and ALWAYS have internet connection (this has been my work around solution)

    5. NL1520 can connect to other router in public just fine, so only my router at home.. but fact the other gadgets has no issue, I assume it is NL 1520 issue.

    Any help? Cheers
    Last edited by oelapoel; 06-06-2014 at 11:40 PM. Reason: spelling error
    06-06-2014 11:37 PM
  2. misfitpierce's Avatar
    Sounds like maybe they are competing for the same IP... Unplug router for a minute and plug back in and connect the phone to router and make sure laptop doesn't connect until after phone does. So turn laptop wifi off till phones connected first.
    06-06-2014 11:44 PM
  3. oelapoel's Avatar
    hmm.. I have been doing some research and apparently not only NL1520 have this issue... others with WP8.1 also has similar issue..
    It happens when they are not "competing" i.e. I just try it out of the blue, and even when others were off. I have done restarts/soft reset phone, on-off airplane mode, etc .. no luck so far.. cant find any pattern or potential problem source...
    06-06-2014 11:51 PM
  4. rivac7's Avatar
    Dude,

    try connecting to other WiFi then when you go back home try reconnecting to your WiFi. It worked for me so does to you too.

    Kr,
    riv
    06-09-2014 05:33 AM
  5. hotphil's Avatar
    The "limited" usually means the connection to the hotspot is OK, but the device can't then get to the URL of a Microsoft server (I forget the specific URL) which confirms internet access. More often than not, a DNS issue. But you've got other devices working OK, so it's the 1520 playing up.
    The WiFi in 8.1DP is pretty flaky generally. There's a good many posts of people having issues connecting to previously-working hotspots etc. Me included, I used to be able to walk from one end of the city to the other with constant WiFi, but running 8.1DP now, it won't connect to anything "open". Hope it's fixed in the public release.
    06-09-2014 06:05 AM
  6. oelapoel's Avatar
    hmm ok thanx for the input guys. So it seems it is DP8.1 issue afterall.. and yes, lets hope the fix this issue..
    06-09-2014 08:01 AM
  7. Maaz Mansori's Avatar
    What type of router do you have and what type of security encryption is enabled? Do you have both 5 GHz and 2.4 GHz available?
    06-09-2014 08:12 AM
  8. Gurkaran93's Avatar
    had the same issue .....just restarted my phone.....and it didnt occur again
    06-09-2014 10:43 AM
  9. hotphil's Avatar
    If you use, might be worth checking if the Internet Sharing still works - mine doesn't on latest update. It just hangs. Even after a restart.
    06-09-2014 07:32 PM
  10. oelapoel's Avatar
    My Router: TP-LINK TD-W8101G 54M wireless ADSL2 Modem Router

    But I believe it is not the router due to he fact that other gadgets are fine and I never experienced this issue in WP8.0

    I forgot about restarting my phone but I think I would have done it in the beginning it happened.. I might try it again next time. Lately I just cant be bothered, due to the workaround solution I stated before (use my laptop as router and connect my NL1520 to my laptop which connect to my TPLINK modem. works 100% every time)

    As with internet sharing, it has always been working since I use it all the time.
    06-09-2014 09:04 PM
  11. Will6371's Avatar
    Try resetting your router, I had the similar problem with my Xperia Z1 when I got it.
    06-10-2014 03:38 AM
  12. Sree R's Avatar
    I Have same problem with my phone.
    06-10-2014 04:12 AM
  13. woutwout's Avatar
    Have the same issue, sometimes. Turning wifi off and on again, on the phone, usually solves it. WP8.1 wifi is more unstable than 8.0. Hopefully will be solved in final release later this month
    Deep13lue likes this.
    06-10-2014 05:11 AM
  14. oelapoel's Avatar
    @Will6371 Do you mean reset as in "long press reset button and return to factory setting" or just simply reset/restart the router?
    06-10-2014 10:15 PM
  15. Will6371's Avatar
    @Will6371 Do you mean reset as in "long press reset button and return to factory setting" or just simply reset/restart the router?
    Press the reset button on your router or just unplug it for a few minutes will do the same thing.

    You could also look into changing the channel your router is running on especially if you live in an apartment block with other people(neighbours) using the same WiFi provider. Your WiFi provider will be able to tell you what you need to know to do it.
    06-11-2014 04:24 AM
  16. oelapoel's Avatar
    Tried router reset/restart, problem persist. at the moment, still random: sometimes it just works but lately around 90% of the time it doesn't. Well lets just hope Microsoft do something about it. It is afterall should be a basic functionality and they did got it right before pre 8.1 versions....
    06-11-2014 09:17 PM
  17. Lumia Jack's Avatar
    I'm having the same problem with my Lumia 1520 with the latest Developer Preview update. Before this latest update my wifi was working fine, and with regular WP8.0 it also had no issues. Since the update, I have the same issue as the OP, my wifi will randomlly drop to "Limited" for seemingly no reason.

    So it may be an issue with the latest Developer Preview update, hopefully they'll sort these things out for the next update. Until then I just try to remember to check my wifi status before any app updates and downloads. I can't be too upset about it, it is afterall called a "preview".
    06-11-2014 11:31 PM
  18. hotphil's Avatar
    You can set app updates to only download over (working) WiFi in the Store settings.
    06-11-2014 11:36 PM
  19. maclancer's Avatar
    I'm having the same problem with my Lumia 1520 with the latest Developer Preview update. Before this latest update my wifi was working fine, and with regular WP8.0 it also had no issues. Since the update, I have the same issue as the OP, my wifi will randomlly drop to "Limited" for seemingly no reason.

    So it may be an issue with the latest Developer Preview update, hopefully they'll sort these things out for the next update. Until then I just try to remember to check my wifi status before any app updates and downloads. I can't be too upset about it, it is afterall called a "preview".
    It is definitely an issue, my 1520 most of the time will not connect to wifi unless I restart the phone. If I click on will not connect. Hopefully they release a patch soon. Eve thought it is a developer preview and I understand that have bugs. I can wait until Microsoft release an update.
    06-11-2014 11:39 PM
  20. oelapoel's Avatar
    Yeah well it sux I know.. but there is workaround as I have stated in my first post:

    4. If connect my laptop to router, and then make my laptop as an internet router(use Spotify for example), NL1520 can connect to laptop's wifi and ALWAYS have internet connection (this has been my work around solution)

    So maybe in the mean time we have to be happy with this workaround until Microsoft fix this annoying basic functionality

    Cheers
    06-11-2014 11:43 PM
  21. Lumia Jack's Avatar
    You can set app updates to only download over (working) WiFi in the Store settings.
    Thanks for the tip, I didn't even think about checking for a setting like that.

    It is definitely an issue, my 1520 most of the time will not connect to wifi unless I restart the phone. If I click on will not connect. Hopefully they release a patch soon. Eve thought it is a developer preview and I understand that have bugs. I can wait until Microsoft release an update.
    Yeah I'd probably be more upset if I had to turn the phone off and on each time. For me I just have to turn WiFi off and on in the settings and it reconnects right away.
    06-11-2014 11:59 PM
  22. oelapoel's Avatar
    I was hoping the update this morning would fix this thing.. apparently not :(
    06-12-2014 09:47 PM
  23. evilrobot's Avatar
    I'm having bad wifi problems with my lumia 925, my wife's lumia 1020, and a surface pro. All of the other devices in my house work fine with wifi (xbox one, 2 roku devices, 2 tvs) both the lumias and the surface get this 'limited' message. I can connect to the router admin fine from all 3 devices over wifi so I know the connection to the router is working, just no websites/email/etc.
    06-18-2014 01:24 PM
  24. Hesham Fouad's Avatar
    there is a solution for limited wifi

    log to your router go to wirless > encryption method change it from 64web or 128 web to wpa-psk with (no server) and write a new password can be the same save and reboot now at each device you have , delete saved network then search for it again it shall fix problems also its more secure this way
    08-03-2014 04:25 AM
  25. Ray Virta's Avatar
    I found that by going into your router network map and changing your mobile phone settings to connect WIRELESS rather than AUTO it fixed the problem on the W8.1 gadgets.
    I have a number of the W8 and W8.1 and all W 8 worked regardless of the settings but the W8.1 needed to be told how it connects.

    Funny enough this issue started wit all W8.1 gadgets at the same time :)
    09-20-2014 05:03 PM
33 12

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