Nokia Lumia 1520 camera doesn't work!!! Help!!!!

Angel Casilla

New member
Jun 30, 2013
41
0
0
Visit site
Hello, since a couple of days I have been having an issue with my 1520. When I try to take a pic, the cam just get black an do nothing. I am worried, I don't know what's happening. I never let it fall , always have a good level of battery, please help me!!!
EDIT: Hello. I bought the camera and it still doesn?t work. I just updated to 8.1 and it have the cam as activate in the action center. What can i do?? What could be the problem!!

wp_ss_20140725_0003[1].jpg
 
Last edited:

Arie Vianza

New member
May 17, 2014
25
0
0
Visit site
I think I also have this problem with camera. Just happened tonite. Damn.... I dunno what to do.... Now I'm tryin Recovery tool. (downloading phone software now).
 

Arie Vianza

New member
May 17, 2014
25
0
0
Visit site
I talked to a Nokia Care technician by email and he told me I must use the recovery tool. Let me know your results. I'll try it tonight.

I just finished using the Recovery Tool (read it in nokia troubleshooting page) and just tested it again.
Camera still BLANK >.< omg... Updated to Nokia Camera... Same... Blank...

If you wanna know the detailed version of my case, I posted updates on a thread here:
http://forums.windowscentral.com/nokia-lumia-1520/288553-help-lumia-1520-camera-not-working-blank-screen.html

EDIT:
Desperately I update my 1520 to WP8.1. The new OS is successfully installed. All fine but the Camera. Problem still persists. Blank. Blank. I think it's definitely hardware problem. Tomorrow i'll visit Nokia Care near my place.
 
Last edited:

Beijendorf

New member
Aug 25, 2013
204
0
0
Visit site
Somebody told me it's the camera. I'll buy one to try. Anyone know where I can buy a original one?

A new 1520 camera module? Unless you've stolen the phone or knowingly bought a stolen phone you should be fully covered by the hardware warranties from Nokia. Just let them worry about troubleshooting and repairs.
 

Members online

Forum statistics

Threads
322,919
Messages
2,242,896
Members
428,005
Latest member
rogertewarte