07-04-2014 05:41 PM
33 12
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  1. Ma Rio's Avatar
    Yup...


    Any idea how much will it cost to repair the damage?
    First time dealing with these things.
    The display and the digitizer are OK by the way, it's just the glass on top that is broken.
    Cryio likes this.
    06-28-2014 10:43 AM
  2. GrayW0lf's Avatar
    The glass shouldn't be too expensive to replace. You'll need a heat gun and replacement double-sided tape to attach the replacement glass to the LCD display. There are guides for "how to" replace the glass. Good luck!
    06-28-2014 10:54 AM
  3. Ankit Nawlakha's Avatar
    That looks awesome!
    06-28-2014 10:55 AM
  4. Ma Rio's Avatar
    The glass shouldn't be too expensive to replace. You'll need a heat gun and replacement double-sided tape to attach the replacement glass to the LCD display. There are guides for "how to" replace the glass. Good luck!
    I really do not feel like messing with it on my own, plus I don't own any of the equipment and have no idea even how to do it.
    I'll consider it if I run out of options.
    06-28-2014 10:57 AM
  5. Speederoff's Avatar
    Well, Well, Well ... Seems like another bullet proof device hit by a gun ? .. "Hahah"
    http://forums.windowscentral.com/nok...let-proof.html
    I sent to Nokia Care Centre and they charge me RM720 (USD 230) for full replacement and warranty remain until end of the year.
    06-28-2014 12:28 PM
  6. kwill's Avatar
    Folks with the unlocked 1520.3 should really look into getting protectyourbubble.com protection. It's just like insurance with ATT. Lot cheaper deductible though..only 100. Think ATT is 175-200. Haven't had to file a claim yet, but asked plenty of questions to ensure they'd replace with the dame phone.

    Sucks for you right now and I know it hurts, so this doesn't help. Really sorry.
    06-28-2014 12:57 PM
  7. JRDEMASKUS's Avatar
    There is a kiosk at one of our local malls that can fix many devices while you wait. They will replace the glass, screen and digitizer on my broken glass only, HD2 for approx $130.
    Maybe Worth your time to look for something like that.
    Good luck
    willstoc likes this.
    06-28-2014 01:14 PM
  8. Lance_WPCentral's Avatar
    It looks like Spider man came and made a web on your phone. By the way how did the glass crack ? I know how you feel....Hope you get it sorted out at the lest cost.
    06-28-2014 01:20 PM
  9. Ma Rio's Avatar
    Well, Well, Well ... Seems like another bullet proof device hit by a gun ? .. "Hahah"
    http://forums.windowscentral.com/nok...let-proof.html
    I sent to Nokia Care Centre and they charge me RM720 (USD 230) for full replacement and warranty remain until end of the year.
    That seems like a lot. I barely paid 420€ for it, I don't think I can pull out another 100+ for a repair.

    There is a kiosk at one of our local malls that can fix many devices while you wait. They will replace the glass, screen and digitizer on my broken glass only, HD2 for approx $130.
    Maybe Worth your time to look for something like that.
    Good luck
    Thanks, I'll try something similar - a local phone repair service. A friend recommended it to me, he had similar issues though he's screen was completely broken. Told me it cost him 130€ for the full job.
    I just hope I can only repair the glass.

    It looks like Spider man came and made a web on your phone. By the way how did the glass crack ? I know how you feel....Hope you get it sorted out at the lest cost.
    Damn you Spiderman!
    Eh..it cracked preety easy. I did drop it once or twice without any damage, but now it was the stupidest. It slipped from my hands, slided on my foot and then slided another 2 meters on the ground (IDK the name of that "kind" of ground, google translate says slag).
    It wouldn't even scratch but it hit a rock (the top right corner) and it just shattered. From now on I'll try not to play with my phone while I'm high.
    06-28-2014 04:57 PM
  10. Ed Boland's Avatar
    Sorry to hear! I know the feeling.... I dropped my 1020 today. Was getting out of the car, forgetting I had it in my lap (with only the camera grip on it), and it tumbled onto the asphalt. (might be the word/material you're looking for) Got a good 1/4 screen spider web crack... much like yours. I think the guy in the "Do not buy a 1520" thread jinxed me! lol

    All is good though! I have insurance and just got done filing the claim for a replacement yellow 1020 which will ship in 1-2 days. Yeah... I have to pay the $199 deductible (which gets tacked onto my monthly bill), but I'm looking at the bright side; I'll be getting a brand new condition (refurb) sexy yellow virgin Nokia Lumia 1020 to do a clean install of WP8.1 DP on! w00t!
    06-29-2014 09:44 PM
  11. cocotutch's Avatar
    Just LOOKING at this causes me pain. I dropped my 1520 ~3ft from my breast pocket on my shirt, onto a TILED SURFACE and I flattened the corner a little. Seeing how much damage can be caused by this, I just ordered a case for mine now.

    Best of luck with your repair!! :)
    06-29-2014 10:20 PM
  12. multo's Avatar
    If only that was just a wallpaper. Sorry to see that happened to your phone.
    Sent from my Lumia 1520 using Tapatalk
    06-29-2014 10:29 PM
  13. Will6371's Avatar
    Sorry to hear! I know the feeling.... I dropped my 1020 today. Was getting out of the car, forgetting I had it in my lap (with only the camera grip on it), and it tumbled onto the asphalt. (might be the word/material you're looking for) Got a good 1/4 screen spider web crack... much like yours. I think the guy in the "Do not buy a 1520" thread jinxed me! lol

    All is good though! I have insurance and just got done filing the claim for a replacement yellow 1020 which will ship in 1-2 days. Yeah... I have to pay the $199 deductible (which gets tacked onto my monthly bill), but I'm looking at the bright side; I'll be getting a brand new condition (refurb) sexy yellow virgin Nokia Lumia 1020 to do a clean install of WP8.1 DP on! w00t!
    So you have to pay $199 even though you have insurance, would it not be cheaper to just get the glass replaced? I know that you're paying it over time on your bill but how much does it cost to replace the screen on a 1020?
    06-30-2014 04:56 AM
  14. Ed Boland's Avatar
    So you have to pay $199 even though you have insurance, would it not be cheaper to just get the glass replaced? I know that you're paying it over time on your bill but how much does it cost to replace the screen on a 1020?
    I have no idea how much it'd cost to replace the screen myself, by I'd rather not have to worry about it. One, I don't have to worry about whether the screen was a quality OEM part or not, and two, I don't have to worry about screwing it up by doing it myself. (I don't have much luck with small stuff like this) Plus I'm getting a whole new phone (refurb) where the body/back of mine has scratches on it too.. As well as the cracked glass.

    Oh, and it's faster.. I bet I get my replacement phone before anyone can order a screen and "do it themselves". I've actually done this before too.. when I shattered the screen on my 920.
    06-30-2014 09:30 AM
  15. Ma Rio's Avatar
    Sorry to hear what happend to you...
    It's sad that they opted to the new money making system: make things so they break from the smallest damage so people have to buy it again.

    As an update to my story, I went to a few repair services today (waited the whole weekend), just to get a few terrifying informations:

    -No matter how much the screen cracked (if it's only the glass or whatever), you have to replace the WHOLE front module - aka the screen (display+digitizer+glass). The story is a lot different with Samsung devices, or iPhones where you can just replace the glass if the other two are working.
    -None of the stores have what they need at themselves, they have to check with their distributers and then if they (the distributors) have it, they (the service) can order it. One guy even asked me what phone was that... just speaks how much actual support I have here.
    -And 3rd, just from what I've seen online, the repair will cost me around 150€ which is ****** a lot. I barely got enough money for the device, and that is just way too much.

    I'm so pist for multiple reasons and I am nowhere close to happy about my WP as I was before.
    Even an update to WP 9.2 wouldn't cheer me up now.
    willstoc likes this.
    06-30-2014 07:23 PM
  16. Ed Boland's Avatar
    Sux bro, you'll just have to save up for a little to get it fixed. Good luck!

    On a lighter note, I got the tracking info on my insurance replacement 1020... it'll be here tomorrow night! :)

    Good thing too, because the LCD started acting up today. Changing all kinds of weird colors and half on half off etc. I see what they mean about the glass/screen/digitizer being all one part. My phone went from what I though was only the glass cracked, to an unresponsive touch and sporadic display output.
    06-30-2014 07:59 PM
  17. Will6371's Avatar
    Sorry to hear what happend to you...
    It's sad that they opted to the new money making system: make things so they break from the smallest damage so people have to buy it again.

    As an update to my story, I went to a few repair services today (waited the whole weekend), just to get a few terrifying informations:

    -No matter how much the screen cracked (if it's only the glass or whatever), you have to replace the WHOLE front module - aka the screen (display+digitizer+glass). The story is a lot different with Samsung devices, or iPhones where you can just replace the glass if the other two are working.
    -None of the stores have what they need at themselves, they have to check with their distributers and then if they (the distributors) have it, they (the service) can order it. One guy even asked me what phone was that... just speaks how much actual support I have here.
    -And 3rd, just from what I've seen online, the repair will cost me around 150€ which is ****** a lot. I barely got enough money for the device, and that is just way too much.

    I'm so pist for multiple reasons and I am nowhere close to happy about my WP as I was before.
    Even an update to WP 9.2 wouldn't cheer me up now.
    Seems you pissed off at Nokia because your not able to hold your phone properly. Sorry if that seems harsh but it is the truth.

    What would you rather, a phone that you can drop without breaking but has a okay display with a plastic screen or a phone with one of, if not the best display on sale today but with a glass screen that you have to be careful with. I know which one I would rather and that is one of the many reasons I have the 1520

    Expensive phones are like expensive cars, if you can't afford to fix them if something goes wrong then don't buy them in the first place. It is like when I see people in certain cars that cost a lot new but then when it comes to changing the tyres they put cr@p cheap tyres on their cars because they spent all their money on the car.

    It could be worse, a friend of mine had to replace the rear glass on his Xperia Z2 because it cracked when he was recording in 4k(known problem) but we were both at Goodwood festival of speed at the weekend and it cracked again but this time just recording in 1080p
    willstoc likes this.
    07-01-2014 04:53 AM
  18. Ma Rio's Avatar
    That is kinda true, but come on, why not just do what everyone else does?
    There's nothing bad about Samsung devices, and you CAN change just the glass on them.
    Also, I know how to hold and use my phone, but **** happens.

    Anyway, just got a text from the repair guy, he said that a original new LCD screen for a Lumia 1520 costs 250€ (close to $350).
    I'm thinking of turning off my phone, putting it in the box, and going out of the whole phone-circus.
    07-01-2014 08:23 AM
  19. james7679's Avatar
    I ordered my OEM replacement from Ebay, for $200. Replaced it myself. In hindsight, I would have spent the extra $100 for a local repair company to do it. It IS quite a PITA. I feel ya though. It does suck, but coming from someone who has had dozens of smartphones, over the past few years, screens break. Doesn't matter how strong the phone is.
    Sent from my Lumia 1520 using Tapatalk
    07-01-2014 08:31 AM
  20. Ma Rio's Avatar
    I ordered my OEM replacement from Ebay, for $200. Replaced it myself. In hindsight, I would have spent the extra $100 for a local repair company to do it. It IS quite a PITA. I feel ya though. It does suck, but coming from someone who has had dozens of smartphones, over the past few years, screens break. Doesn't matter how strong the phone is.
    Sent from my Lumia 1520 using Tapatalk
    Yes, ofc, they aren't made of stone, even then they would eventually break. However some break WAY TOO EASY, and yet cost TOO MUCH to repair.
    My last smartphone (Nokia N8) fell atleast 30 times. If you look at the back of it, it looks like it came from a battlefield, however the screen has only one scratch (and that was me trying to see how much Gorilla Glass was actually tough and using a needle to test it) which is barely visible. That phone is still working after 4 years (just a few days ago I did a hard reset and overclocked it, works like a charm), and this glass cannon broke after less than 3 months.
    For now, I used some sellotape to normalise the touch (it was going crazy lately) and protect myself from the shattered glass. Looks ugly, and it is, but that's the only thing I can do now.
    07-01-2014 09:36 AM
  21. james7679's Avatar
    Yeah, I get. But to be reasonable, its part of the design aspect of this phone. The screen couldn't be as thick as the glass, on say, a 928. If it was, this phone would weigh a LOT more. And it would be almost twice as thick as it is. As far as the digitizer and screen being bonded, it is this way to add rigidity to the screen. You really have to hit the screen just right(usually right on the edge), for it to break.
    07-01-2014 11:46 AM
  22. Ed Boland's Avatar
    Well, I'm happy to report I received my replacement 1020. It's flawless! It's a good thing it got here so fast, as my cracked 1020's screen just quit working altogether... Was a lot of updating on the new 1020 to get back where I was with the WP 8.1 DP. But I think I'm there... fresh install on a fresh phone!
    07-02-2014 01:33 AM
  23. Ma Rio's Avatar
    The thing I hate the most is that I'll never hold that phone fearlessly as I did before.
    Even if I somehow gather the money and repair it, I will always live in fear that I can again drop it, and that even the slightest damage will break it.
    If that happened (fixing it, then I drop it again), I'd seriously go back to some 3310-like phone.
    07-02-2014 01:57 PM
  24. james7679's Avatar
    Yeah, I feel yah. I used to hate on people with Bluetooth devices, but I am getting the LG tone pro ultra, for two reasons. I do mechanical work and metal fab/welding. It's an unfriendly environment. So having the headset will prevent me from pulling my phone out to make and receive calls. Also, its a stereo headset, so I can listen to my music and not have wires. The next step you need to take is invest in a few cases. Do some research and order three. Try them and settle on the one that you like best. It needs to protect the side of the phone well and screen/camera lens as well. Get the phone fixed. It is a great phone.
    Sent from my Lumia 1520 using Tapatalk
    07-02-2014 06:24 PM
  25. Ma Rio's Avatar
    Well, the first problem is to gather 250€.
    The second problem is to give that money to the repair guy, because I feel like he's seriously robbin' me. I found a full screen for only ~ $150.

    I didn't believe this could get me so much down, last few days I feel like complete ****. Anyway, when I fix (if I fix it), IDK about those cases.
    The phone is big enough on it's own, and the other thing is that it will look SO MUCH UGLY with a case. Like come on, why did Nokia make it so beautiful and touch-friendly?
    I guess I'm just anti-case, so it's gonna be hard for me.

    And come on, how much will it ACTUALLY help me? I think they are mostly used to prevent scratches (which I don't really mind), and if it falls again on the screen, it's gone.
    07-02-2014 10:03 PM
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