1. Westarmy's Avatar
    Hi everyone,

    I posted a while ago my camera was behaving oddly, shaking by itself etc. Now the camera won't even load, despite opening in Nokia Camera Beta, Nokia Camera and WP Camera.

    The camera apps just show a blank screen or sometimes resuming.../loading...

    Is it suffice to say my camera has failed hardware?
    07-16-2014 08:32 AM
  2. Himanshu Chowdhary's Avatar
    hey is your Lumia 1520 running windows phone 8.0 or 8.1 update ?
    07-16-2014 08:54 AM
  3. Westarmy's Avatar
    hey is your Lumia 1520 running windows phone 8.0 or 8.1 update ?
    Its running 8.1, I noticed someone else had the same issue, turns out the camera unit did fail
    07-16-2014 09:13 AM
  4. Himanshu Chowdhary's Avatar
    Its running 8.1, I noticed someone else had the same issue, turns out the camera unit did fail
    have you tried downgrading it to windows phone 8.0 via nokia recovery tool ?
    Westarmy likes this.
    07-16-2014 09:16 AM
  5. Westarmy's Avatar
    I would but the Lumia cyan update is due within a few days ๐Ÿ˜ž
    07-16-2014 09:21 AM
  6. Idiosyncrasy's Avatar
    My camera failed on my 1520 a few weeks ago - was running 8.1 but reverted to 8 with the Nokia tool and was still having issues. Sent it in for repair and Nokia sent me a brand new unit.

    I was having similar issues though, just a blank screen with any camera app. Both front facing and rear facing were just showing a black screen and some apps (like Nokia Camera) had all the buttons disabled and greyed out. I highly doubt that Cyan will fix it for you - and remember it's still in testing with the carriers, you might get it today and you might get it in 2 months... who knows!
    Himanshu Chowdhary likes this.
    07-16-2014 09:26 AM
  7. Westarmy's Avatar
    My camera failed on my 1520 a few weeks ago - was running 8.1 but reverted to 8 with the Nokia tool and was still having issues. Sent it in for repair and Nokia sent me a brand new unit.

    I was having similar issues though, just a blank screen with any camera app. Both front facing and rear facing were just showing a black screen and some apps (like Nokia Camera) had all the buttons disabled and greyed out. I highly doubt that Cyan will fix it for you - and remember it's still in testing with the carriers, you might get it today and you might get it in 2 months... who knows!
    It says on Nokia Europe its due within few weeks and as many have suggested, I guess I'll get it repaired.
    Himanshu Chowdhary likes this.
    07-16-2014 10:19 AM
  8. Idiosyncrasy's Avatar
    Good luck mate, they were real quick with mine so hopefully you will get lucky too
    07-16-2014 10:26 AM
  9. paulxxwall's Avatar
    Mine doing same thing shaking bad and only since 8.1 and hoping cyan fixes mine too........wont send for repair cant go 3-4 weeks with out phone and no att loaners!
    07-16-2014 10:30 AM
  10. Westarmy's Avatar
    Well its working now, the shaking has become non existent... All I did was restart the phone by turning it off and on. However it didn't come up until I actually tapped the camera lense O_O. Now it works better but I have noticed, it produces 2 images in the gallery. One is completely black and one is the actual image. I hope its still working fine going to check OneDrive if any changes.
    07-16-2014 12:33 PM

Similar Threads

  1. My experience with Nokia Lumia 925 after one year.
    By apssays in forum Nokia Lumia 925
    Replies: 8
    Last Post: 07-25-2014, 02:36 PM
  2. is there any harm in updating from DP 8.1 to cyan 8.1?
    By psgenious in forum Nokia Lumia 625
    Replies: 7
    Last Post: 07-16-2014, 11:25 PM
  3. When Lumia Cyan is coming to India for all Lumia devices??
    By smrutiranjan727 in forum Ask a Question
    Replies: 2
    Last Post: 07-16-2014, 12:55 PM
  4. How Do I Zoom In With L925 Camera..?
    By johnskrilla in forum Nokia Lumia 925
    Replies: 3
    Last Post: 07-16-2014, 08:06 AM
  5. Nokia Lumia 720 camera control
    By Alin Ghita in forum Nokia Lumia 720
    Replies: 3
    Last Post: 07-16-2014, 07:46 AM
LINK TO POST COPIED TO CLIPBOARD