1. Spikeytree's Avatar
    Hello! As the title states i was trying to perform a recovery on my ATT lumia 1520 (was going back to 8.0). When a warming popped up asking if i want to recovery with the sim card inserted. Since i thought the recovery processed was paused i remove the cable and remove the sim card. When i plug the cable back in and hit no(or continue) the screen went black. I have not be able to get any sign of life out of the phone at this moment. I have try holding down the (- volume key plus the power key) combo and (-volume key plus power and camera key) combo. Nothing i do seem to let me know that the phone is still up and running. I have downloaded the NSU with the latest update but that didn't seem to be of any help. I am just wondering if anyone have any ideal of what i should do next. Should i try disconnecting the battery and reconnecting it? Any help would be welcome. Thank you in advance!
    07-25-2014 12:04 AM
  2. Skamath's Avatar
    In the Nokia software recovery tool for store Window on the left hand bottom corner (from memory) there is an option to revive a dead phone. Google the process and you will find some good sites like XDA developers with good detailed instructions to fix. You will also need the Stock ROM number to find out which version of the SW you would need. Ask google recover dead Lumia phone XDA developers for the links :) Hope it helps you to revive your phone. Cheers

    P.S This time Do not I repeat DO NOT interrupt the surgeon or the patient during surgery even if the phone looks like stuck on a screen. It is always the best of intentions that cause trouble.
    07-25-2014 01:11 AM
  3. Skamath's Avatar
    07-25-2014 01:14 AM
  4. Spikeytree's Avatar
    I guess the Nokia program i downloaded wasn't the recovery tool (even if it has a similar screen). Going to give that a try now. Thanks!
    07-25-2014 01:51 AM
  5. Spikeytree's Avatar
    The phone is still non-responsive to being plugged in or the software. Any other tricks?
    07-25-2014 02:02 AM
  6. j3angerz's Avatar
    The phone is still non-responsive to being plugged in or the software. Any other tricks?
    Just go to the nearest Nokia Care
    07-25-2014 02:13 AM
  7. Germak's Avatar
    Is your phone recognized by your PC when you connect it?if not go to nokiacare.if yes try again with nokia recovery.if your PC recognize the phone and you hear the sound that something has connected to the PC then your phone is alive.
    07-25-2014 03:34 AM
  8. Spikeytree's Avatar
    Thanks for all the help! Just got off live chat with tech support and it looks like i am going to have to sent the phone to Nokia.
    07-25-2014 11:25 AM

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