1. Angel Casilla's Avatar
    Hello. I have a problem since last month. My camera doesn't work. When I open any of the apps that use the camera it just get black. Bought a new camera and still the same problem. Updated to 8.1 and still the same problem. What could I do??
    07-25-2014 07:57 PM
  2. MDK22's Avatar
    Take your finger off the lense !

    Nahh, seriously, I assume you bought a new camera module (& installed it), so my next recommendation (take to Nokia Care) is moot - you've voided the warranty.

    Hard Reset the phone ?
    Try the camera w nothing (minimal apps) installed (BEFORE you restore your backup - it sounds software related)
    Have you tried to press the camera button & see what happens ?
    Does the camera work, when you press the camera button ? Is the Camera button jammed ?
    Did you drop the phone ?
    07-25-2014 08:20 PM
  3. Angel Casilla's Avatar
    No. I have never drop my phone. I did all that. Removed the SD Card and nothing.
    10-08-2014 09:34 AM
  4. blue1k's Avatar
    Have you tried restoring the phone with Nokia Recovery tool?
    10-08-2014 09:38 AM
  5. Mafeso's Avatar
    Angel, I have the same problem - when I start the camera app I see only black screen. So I wonder if you have fixed the problem and if you fixed it, please, could you tell me how? Thank you very much.
    11-02-2014 01:32 AM

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