1. meddyrainzo's Avatar
    I just reverted to WP8 so I can get the Cyan update. Now I can't seem to get back the apps I had before reverting.

    I did the Settings>BackUp before I reverted to WP8. Please can anyone tell me how to get my apps back?
    07-30-2014 09:39 PM
  2. Dreamspell's Avatar
    8.1 backups are not backward compatible with 8.0. Once you upgrade back to 8.1 you'll be able to restore.
    07-30-2014 09:47 PM
  3. meddyrainzo's Avatar
    8.1 backups are not backward compatible with 8.0. Once you upgrade back to 8.1 you'll be able to restore.
    I've upgraded to 8.1 but I haven't gotten the option to restore. Is there a way I can manually do this?
    07-30-2014 09:49 PM
  4. Dreamspell's Avatar
    The restore prompt only appears on first setup, such as after a hard reset, so you'll have to perform a hard reset.
    meddyrainzo likes this.
    07-30-2014 09:52 PM
  5. meddyrainzo's Avatar
    The restore prompt only appears on first setup, such as after a hard reset, so you'll have to perform a hard reset.
    Thanks a lot. I will update you on the progress. Hard resetting now
    Dreamspell likes this.
    07-30-2014 09:59 PM
  6. meddyrainzo's Avatar
    It worked. Slept off as it was restoring lol. Thanks again mate
    Dreamspell likes this.
    07-31-2014 04:58 AM

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