1. GSOgymrat's Avatar
    I wanted to upgrade to Cyan and read because I am using 8.1 Developers Preview that I had to restore to 8.0 by using Nokia Software Recovery Tool. The phone was backed up and fully charged. When I tried to use the Recovery Tool it stopped at 5% and then failed. The software said to do a hard reset, it started again and then stopped at 5%. Went through this cycle about 6 times then, unable to think of any options, I disconnected the phone and it quit. It would not start with a hard reset or by plugging in the phone.

    I went to the AT&T store and they told me the phone was out of warranty and my contract had expired. Thinking this was an opportunity to change phones I spent some time playing with some of the other phones including the iPhone 5S, Samsung Galaxy Note 3, Amazon Fire Phone and LG G Flex. The 1520 continued to be my clear favorite so I decided to spend the $199 insurance deductible to replace the 1520. The trip wasn't a total loss because I was able to update my plan giving unlimited talk and texting and more data for $10 less than what I had been paying without even renewing my contract.
    07-31-2014 09:33 AM
  2. HeyCori's Avatar
    That sucks. Although, with the phone being less than a year old, you probably could of got a warranty replacement through Nokia.
    07-31-2014 09:35 AM
  3. S_C_B's Avatar
    I had issues with the recovery tool, also. I was able to get through it. I tried about 5 times before it finally worked. I basically had to download the firmware again. I think the original download was jank.

    Posted via Windows Phone Central App
    08-01-2014 12:27 AM

Similar Threads

  1. Replies: 54
    Last Post: 08-08-2014, 06:40 PM
  2. How to access downloaded file on pc??
    By WPCentral Question in forum Ask a Question
    Replies: 1
    Last Post: 08-02-2014, 06:28 AM
  3. Replies: 6
    Last Post: 08-01-2014, 08:27 PM
  4. Lumia Cyan
    By Iserhien Patrick in forum Ask a Question
    Replies: 2
    Last Post: 07-31-2014, 09:01 AM
  5. Able to get Cortana?
    By WPCentral Question in forum Ask a Question
    Replies: 1
    Last Post: 07-31-2014, 08:52 AM
LINK TO POST COPIED TO CLIPBOARD