08-29-2014 06:21 PM
33 12
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  1. pronur's Avatar
    i got my lumia 1520 2 months ago. i have few problems.
    do you guys have the same problems?

    1. sometimes when i get my phone from my pocket it is heating itself. and draining battery.
    2. after i updated to 8.1 cyan most of games are frozing. like fifa14, modern combat 5
    3. when i am scrolling in web or instagram, most of the times phone gets it as a pressing.

    i dont know what to do, should i send it to the warranty? or is this problems have a solutions ?
    please help me guys.
    thank you
    08-22-2014 03:19 AM
  2. dKp1977's Avatar
    The first one could probably be related to the mobile connection when moving around. This is something rather normal among cellphones. Some are more affected, some less. You should keep an eye on it nevertheless, because if it's rather drastical, your battery might have an issue and should be replaced.

    Can't say much about issue #2 though, as I don't have any issues with apps/games at all. I don't play FIFA, so it's hard to say, but I play MC5, and it's working great. Try to reinstall these apps, this might help.

    #3 is a common issue on all 1520s unfortunately. The touch screen is overly sensitive and often sees touch events, where a user was actually swiping/scrolling. No way to fix it. :( But you'll get used to it, trust me. It almost never happens for me, since I've changed my touch/swipe/scroll behavior. :)
    Timbre70, pronur and NokianWP like this.
    08-22-2014 03:28 AM
  3. pronur's Avatar
    The first one could probably be related to the mobile connection when moving around. This is something rather normal among cellphones. Some are more affected, some less. You should keep an eye on it nevertheless, because if it's rather drastical, your battery might have an issue and should be replaced.

    Can't say much about issue #2 though, as I don't have any issues with apps/games at all. I don't play FIFA, so it's hard to say, but I play MC5, and it's working great. Try to reinstall these apps, this might help.

    #3 is a common issue on all 1520s unfortunately. The touch screen is overly sensitive and often sees touch events, where a user was actually swiping/scrolling. No way to fix it. :( But you'll get used to it, trust me. It almost never happens for me, since I've changed my touch/swipe/scroll behavior. :)

    First of all thank you. But thurst me these game issues remain the same all the time. İ have these problems when i was playing modern combat 4 too. And do you have any idea when you unlock phone. İt says "resuming" for a couple of minutes. And most of The time stuck at there.
    08-22-2014 03:38 AM
  4. dKp1977's Avatar
    First of all thank you. But thurst me these game issues remain the same all the time. İ have these problems when i was playing modern combat 4 too. And do you have any idea when you unlock phone. İt says "resuming" for a couple of minutes. And most of The time stuck at there.
    Which OS version are you using on your device? Still 8.0? Or 8.1 Cyan? Or even Developer Preview? Whatever it is, it sounds to me that your device got a little messed up by an update. Usually a hard reset can fix these things.
    pronur likes this.
    08-22-2014 03:43 AM
  5. naveenow's Avatar
    Don't use dp os. Use only commercial os
    08-22-2014 03:47 AM
  6. pronur's Avatar
    İts 8.1 official cyan update.
    08-22-2014 03:49 AM
  7. pronur's Avatar
    Should i hard reset when i arrive home ?
    08-22-2014 05:18 AM
  8. dKp1977's Avatar
    Should i hard reset when i arrive home ?
    I would at least give that a try. Make sure you have performed a working backup first.
    pronur likes this.
    08-22-2014 05:23 AM
  9. pronur's Avatar
    I would at least give that a try. Make sure you have performed a working backup first.
    İ did hard reset last night. Still the same, modern combat 5 frozing
    08-23-2014 03:16 AM
  10. switch side method's Avatar
    With FIFA I have the same issue. It's all to do with the fact that it isn't 8.1 supported yet as it used to work perfect on my 1520.,with modern combat is the game installed on SD card? That will slow it down. Move it to phone and you will see a difference
    08-23-2014 03:36 AM
  11. pronur's Avatar
    With FIFA I have the same issue. It's all to do with the fact that it isn't 8.1 supported yet as it used to work perfect on my 1520.,with modern combat is the game installed on SD card? That will slow it down. Move it to phone and you will see a difference
    İt is installed to phone. Even the hungry shark frozing
    08-23-2014 03:43 AM
  12. Bong Yih's Avatar
    I think you might need to do a hard reset (after backing up your data of course). All the games you mentioned are working fine on my 1520.
    pronur likes this.
    08-23-2014 07:26 AM
  13. Bong Yih's Avatar
    #3 is a common issue on all 1520s unfortunately. The touch screen is overly sensitive and often sees touch events, where a user was actually swiping/scrolling. No way to fix it. :( But you'll get used to it, trust me. It almost never happens for me, since I've changed my touch/swipe/scroll behavior. :)
    Please enlighten me on the behaviour you have applied. The swipe/touch issue is trying my patience. Thank you. :)
    08-23-2014 07:27 AM
  14. dKp1977's Avatar
    Normal touch behavior would ne tapping and lifting your finger shortly thereafter, swiping is pretty much the same: tap, move, lift. Tapping remains the same, whereas swiping is done by tapping and holding just a little while before moving and lifting the finger again. That's how I do it and I barely ever have the issue again.
    Timbre70 likes this.
    08-23-2014 07:33 AM
  15. pronur's Avatar
    I think you might need to do a hard reset (after backing up your data of course). All the games you mentioned are working fine on my 1520.
    İ just did and re installed everything but still the issue remains
    08-23-2014 08:08 AM
  16. pronur's Avatar
    Normal touch behavior would ne tapping and lifting your finger shortly thereafter, swiping is pretty much the same: tap, move, lift. Tapping remains the same, whereas swiping is done by tapping and holding just a little while before moving and lifting the finger again. That's how I do it and I barely ever have the issue again.
    And now everytime i unlock the phone it says resuming and waiting for 1 min every time. İt is annoying really
    Last edited by pronur; 08-24-2014 at 03:23 AM.
    08-24-2014 03:11 AM
  17. Peter Harvey's Avatar
    Once in a blue moon, my 920 & 1520 heats up & drains battery.

    I hold the power button down to do a soft reset & problem fixed!
    Neither my 920 nor 1520 has heated up & drained battery in a long time.

    For the heating up & battery drain problem, I have not had to do a hard reset at all.

    The only problem so far is WP8.1 & Accuweather - the Accuweather is NOT working properly with 8.1; a soft reset does not fix, and it is unlikely that a hard reset will fix either - must wait for update from Accuweather, or WP8.1 Update 2 etc...
    Last edited by Peter Harvey; 08-24-2014 at 03:33 AM.
    08-24-2014 03:17 AM
  18. pronur's Avatar
    Once in a blue moon, my 920 & 1520 heats up & drains battery.

    I hold the power button down to do a soft reset & problem fixed!

    Neither my 920 nor 1520 has heated up & drained battery in a long time.

    For the heating up & battery drain problem, I have not had to do a hard reset at all.

    The only problem so far is WP8.1 & Accuweather - the Accuweather is NOT working properly with 8.1; a soft reset does not fix, and it is unlikely that a hard reset will fix either - must wait for update from Accuweather, or WP8.1 Update 1 etc...
    how can i soft reset mate ? İ mean the buttons combination
    08-24-2014 03:22 AM
  19. Peter Harvey's Avatar
    Hold the power button down, until a message like Slide Down to Power Off appears.
    Then follow instructions & slide down to power off etc.

    Wait a few seconds, and press the power button to turn back on - the 1520 vibrates & "reboots".

    Normally, your 1520 is merely in "Standby" with higher power consumption for rapid on/off...
    08-24-2014 03:25 AM
  20. Peter Harvey's Avatar
    For a hard reset, go to Settings, then About.
    Click "Reset".
    A hard reset erases part of the solid state memory & reinstalls the WP8.1 OS operating system...
    08-24-2014 03:28 AM
  21. pronur's Avatar
    İ did soft reset and issue still The same. Yesterday i did hard reset. Still The same what should i do
    08-24-2014 03:32 AM
  22. Peter Harvey's Avatar
    If soft & hard reset both fail, I would return to manufacturer under warranty ASAP.

    This problem I unique to you only.

    Does the problem still occur without installing those fancy games? Those fancy games may not yet be optimised for WP8.1, so they are causing WP8.1 to be unstable? If so, do not reinstall those fancy games until they have been optimised for 8.1...
    08-24-2014 03:37 AM
  23. pronur's Avatar
    If soft & hard reset both fail, I would return to manufacturer under warranty ASAP.

    This problem I unique to you only.

    Does the problem still occur without installing those fancy games? Those fancy games may not yet be optimised for WP8.1, so they are causing WP8.1 to be unstable? If so, do not reinstall those fancy games until they have been optimised for 8.1...
    I just have modern cCombat 5 and halo
    08-24-2014 03:39 AM
  24. Peter Harvey's Avatar
    If you hard reset, without reinstalling those games, do problems still occur?
    If not, then those games are possibly not yet optimised for 8.1 & are destabilising 8.1.
    08-24-2014 03:41 AM
  25. pronur's Avatar
    If you hard reset, without reinstalling those games, do problems still occur?
    If not, then those games are possibly not yet optimised for 8.1 & are destabilising 8.1.
    Sometimes does
    08-24-2014 03:53 AM
33 12

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