1. Westarmy's Avatar
    Just bought a Lumia 1520 and just was using phone in bed and realise the lcd is faulty :( I've added some pics if you'd like to see...

    altaj687ly68lpfwt-emdufmsb85rsx7nmz7dog6aype2ou.jpgaltalcmwyyh8tnterhp3gtgrrwicdlnd7xjjntzlxwln6gk.jpg
    Last edited by Westarmy; 09-20-2014 at 05:55 PM.
    09-19-2014 05:00 PM
  2. Felix Bank's Avatar
    What's up with the display?
    09-19-2014 05:02 PM
  3. Westarmy's Avatar
    Top right corner is dark when in low light
    09-19-2014 05:05 PM
  4. Westarmy's Avatar
    I cant send pic through phone unfortunately
    09-19-2014 05:06 PM
  5. Felix Bank's Avatar
    Start up Internet explorer and see if the screen is lit evenly.
    09-20-2014 03:39 AM
  6. Westarmy's Avatar
    Unfortunately it is not... I'll upload a picture when on a computer soon! But please try this experiment with your own Lumia 1520. Go in a dark room and put on automatic brightness... Then using the display settings put brightness to lowest setting for automatic display. Does it become unevenly lit? Please some one let me know, I just got this phone again and haven't had heat issues at all... Lasts about 3 days moderate usage and plays asphalt and those games at a cool temperature. But unfortunately just wondering about the screen because it is unevenly lit in a dark room. Many thanks
    09-20-2014 05:33 PM
  7. Westarmy's Avatar
    Just uploaded so Bump! Click image for larger version. 

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ID:	81667Click image for larger version. 

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    09-20-2014 05:56 PM
  8. lenspen2999's Avatar
    obviously lcd problem.
    09-20-2014 11:14 PM
  9. Westarmy's Avatar
    Did you test it on your Lumia 1520?
    09-21-2014 05:44 AM
  10. Felix Bank's Avatar
    Did you test it on your Lumia 1520?
    I tried and didn't get that. Is that when the phone is locked? Or with a black screen?

    It does look like a fault.
    09-21-2014 05:57 AM
  11. Westarmy's Avatar
    Only on very low brightness my phone does that, otherwise its fine during the day... It only happens like I said in the dark, however I really don't want to go through the hassle to return it, do you think the LCD would eventually fail? I'll upload pictures of it on normal low, medium and high brightness where the screen is absolutely fine. But I guess you guys are right it is a fault if none of you guys can replicate this issue. I'll upload the pictures soon thanks again 😊
    09-21-2014 06:58 AM
  12. switch side method's Avatar
    You have to think in advances...would the screen start to bleed light? The hassle of returning it is nothing compared to having a dead screen. I would get a replacement before the expiry runs out....and let Microsoft know too on their live chat. 9/10 they will give you free apps or credit to your wallet as they need all the users they can get at the mo and pretty sure they wont want you to go to apple
    09-21-2014 07:00 AM
  13. WDavis4692's Avatar
    Yes I get this too but it's easily remedied on 8.1 CYAN, NOT DP. On 8.1 you'll find custom brightness profiles. Simply set the lowest brightness to the minimum point where the backlight is universally-lit and the dark-area is hidden.
    09-21-2014 08:34 AM
  14. Westarmy's Avatar
    Yeah I understand where you're coming from switch side method, there's always that risk and hell no to apple and I absolutely dislike android, frankly there are apps on windows phone which android and ios literally don't have. I have done that WDavis4692 but the worry would be if in future the LCD gives up I will have no phone xD. I spoke to seller and he said he'd give a full refund but I don't want to be without a phone for 2 weeks.

    I am getting paid next Wednesday I think I'll keep it till then and when I get paid I'll order one through amazon prime and compare the two and then return the faulty one. However the thing is wdavis4692 how long have you had your phone?

    Also what's the link for Microsoft live chat?
    09-21-2014 11:31 AM
  15. seb_r's Avatar
    Return the phone and get a new one!
    09-21-2014 05:29 PM
  16. lipper2000's Avatar
    This is not a defect in the phone...it's probably within tolerances.
    The suggestion to set the minimum brightness level is a great one.

    I've had devices do this since they've come with backlit screens.

    There are far worse issues going on with the 1520 that can affect you in all environments so try not to get too hung up about this one.
    09-22-2014 08:11 AM
  17. Westarmy's Avatar
    This is not a defect in the phone...it's probably within tolerances.
    The suggestion to set the minimum brightness level is a great one.

    I've had devices do this since they've come with backlit screens.

    There are far worse issues going on with the 1520 that can affect you in all environments so try not to get too hung up about this one.
    Unfortunately the screen does not ssmoothly dim down it flickers, something suggests there is an issue with the LCD as others suggested I am returning the phone very very soon 😊 and heads up Lumia 1520 @ amazon for just 392.99
    09-22-2014 06:59 PM
  18. neenaw1's Avatar
    I've have a 1520 since march and all has been fine but recently I have a burned out pixel,dropped calls everytime and the screen keeps freezing every day.
    Think its time to jump back onto android I think
    09-25-2014 03:19 PM
  19. sectime's Avatar
    Maybe the fix is don't stare at dark screen in a dark room. If the phone works fine in the real world then WTF
    09-25-2014 03:49 PM
  20. jdhooghe's Avatar
    :( I'm sorry. Hopefully they'll replace it. It sucks when this happens.
    09-25-2014 04:58 PM
  21. jdhooghe's Avatar
    Maybe the fix is don't stare at dark screen in a dark room. If the phone works fine in the real world then WTF
    0.o
    09-25-2014 04:59 PM
  22. jdhooghe's Avatar
    I've have a 1520 since march and all has been fine but recently I have a burned out pixel,dropped calls everytime and the screen keeps freezing every day.
    Think its time to jump back onto android I think
    Have you thought about trying to get a replacement and give it one more chance?
    09-25-2014 04:59 PM
  23. Westarmy's Avatar
    Maybe the fix is don't stare at dark screen in a dark room. If the phone works fine in the real world then WTF
    Unfortunately screen when dimming down also produces dark patch I didn't pay a lot of money for a defective product, I'll order another one soon though 💰
    09-25-2014 05:56 PM
  24. HoosierDaddy's Avatar
    I've have a 1520 since march and all has been fine but recently I have a burned out pixel,dropped calls everytime and the screen keeps freezing every day.
    Think its time to jump back onto android I think
    Definitely. No Android phone has ever frozen or had a burned out pixel.
    Westarmy likes this.
    09-25-2014 06:44 PM
  25. neenaw1's Avatar
    Fault fixed. New screen and a new camera
    RumoredNow likes this.
    11-19-2014 12:09 PM

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