Weird 1520 problem

[sschevy010]

Have any of you try changing screen sensitivity from High to Normal?? its in Settings to bottom of list "Touch" ... this happens to me until i change that settings... its getting too much touch activities even from side of phone where you handle it when its on high.

Btw... when you do factory reset or restore... that Touch settings defaults sensitivity to "High" ..

 

[Christopher Lindsay]

Have any of you try changing screen sensitivity from High to Normal?? its in Settings to bottom of list "Touch" ... this happens to me until i change that settings... its getting too much touch activities even from side of phone where you handle it when its on high.

Btw... when you do factory reset or restore... that Touch settings defaults sensitivity to "High" ..

This issue has absolutely nothing to do with screen sensitivity.

 

[michail71]

I have another thread on this issue. Turning off Glance does not fix the problem but did seem to make it less frequent. Other models besides the 1520 are also reporting this behavior. The digitizer locks up and then gets a mind of it's own, sometimes launching Cortana.

I applied the update for the developer preview last night and hope this fixes the problem.

 

[Christopher Lindsay]

I have another thread on this issue. Turning off Glance does not fix the problem but did seem to make it less frequent. Other models besides the 1520 are also reporting this behavior. The digitizer locks up and then gets a mind of it's own, sometimes launching Cortana.

I applied the update for the developer preview last night and hope this fixes the problem.

Applying pressure to the screen on my phone made it do it 100% of the time. But what's weird is it would do it even if I didn't do anything to the screen.

 

[michail71]

The update didn't fix the problem. It is still happening

I also can't make it happen by applying any pressure. Tried a few times in many places. Usually doing nothing is what seems to trigger it.

 

[Christopher Lindsay]

The update didn't fix the problem. It is still happening

I also can't make it happen by applying any pressure. Tried a few times in many places. Usually doing nothing is what seems to trigger it.

I highly suggest replacing while still under warranty.

 

[michail71]

I highly suggest replacing while still under warranty.

Possibly, but if I go to the service center I'm 100% sure it won't happen. I wouldn't mind a new device, I have a slight scratch on my screen but I still think it's software related.


Is anyone else that is experiencing the problem on the dev preview?

 

[Christopher Lindsay]

Possibly, but if I go to the service center I'm 100% sure it won't happen. I wouldn't mind a new device, I have a slight scratch on my screen but I still think it's software related.


Is anyone else that is experiencing the problem on the dev preview?

I took several videos of what was happening with me to show the Microsoft store when I went.

 

[pphilipp]

Putting a super cheap $7 polycarbonate case on my 1520 has totally solved the problem you are experiencing. Try it.