1. Hasoumi's Avatar
    So my 1520 still cant update to cyan version , And like many other the nokia software tool dont read my phone when its connected , Is there anyway i could downgrade the software other than that , Also if anyone know why the nokia recovery tool dont read my device when connected let me know , Im using windows 7 currently on my laptop , i tried from different computers but still the app doesnt recognize my device .

    Is microsoft working to solve that problem or its done ? need information please .

    Thanks in advance .
    10-14-2014 03:27 PM
  2. CapoFantasma97's Avatar
    Few weeks ago I used Nokia Recovery Tool to downgrade a Windows Phone from the Preview for Devs to Windows Phone and right after to update it to Windows Phone 8.1...

    Seems like the Tool takes a bit to notice the phone is connected; have you tried to leave it connected for a bit and see if something happens? Or you just connected and immediately after disconnected?
    (yeah, seems a stupid theory, but it may be something)
    10-14-2014 03:34 PM
  3. GabrielStorm's Avatar
    start the program. then connect the phone. make sure to use the cable that came with the phone.
    do not use any other cable.
    10-14-2014 03:53 PM
  4. Hasoumi's Avatar
    Thanks for the replies .

    @ Capo : i tried to wait for a while like 10 min , but no respond , Funny that the laptop able to read the device but not the app .

    @Gabriel : Thanks i do so but doesnt help .
    10-14-2014 05:44 PM

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