1. SARRAS's Avatar
    I've only just bought the Nokia 1520 and its my first smart phone experience so please excuse me if this is a dumb question.... When I call one of those service lines where you have to press numbers from a Menu - like '1' for enquiries, '2' for help desk etc - I pull up the screen keypad in the call window and tap the number but it doesn't seem to register. Am I doing this wrong? Do I need to turn on some sort of number sound to make this possible?

    BTW Apart from this one difficulty I'm finding the 1520 to be a very nice piece of digital machinery!
    11-03-2014 09:40 AM
  2. Wam1q's Avatar
    Try turning on keyboard sounds:
    1. Go to settings
    2. Go to ringtones+sounds
    3. Check '☑ Key press' under 'Play a sound for:' setting.
    4. Make sure your volume is high enough.
    Let's hope this helps.
    11-03-2014 09:57 AM
  3. 6029KingStephen's Avatar
    I have had that happen to me on a couple of occasions, like you I wasn't sure what was going on. I realised then that the phone had gone into a number dialing mode and was taking my input as a phone number to call, instead of as keyboard input. I reset the phone and since then it's been fine. I don't think it's to do with keyboard tones.
    11-03-2014 10:08 AM

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