1. shinchan900's Avatar
    Don't want to reinstall as I would lose important data. Please help!

    Nothing happens when I click on Whatsapp icon-

    igsv5ag.jpg

    Switched on & off many time still not working.
    Last edited by shinchan900; 11-12-2014 at 10:09 AM.
    11-12-2014 09:51 AM
  2. AmGaD-SaLaH's Avatar
    Make a backup first for all the conversation
    Try to reinstall it
    11-12-2014 10:05 AM
  3. shinchan900's Avatar
    Make a backup first for all the conversation
    Try to reinstall it
    How? It's not even opening.
    11-12-2014 10:15 AM
  4. AmGaD-SaLaH's Avatar
    Look .. Backup the whole applications you have using the setting backup .. Then try to reinstall another app to see if the data will be restored again.. I did that before and it work
    If it's restored do the process with WhatsApp
    11-12-2014 10:21 AM
  5. Mattman86's Avatar
    Do you have it installed to the SD card?

    If so:
    1. Reboot your phone
    2. Tell it not to scan your SD card
    3. Move WhatsApp and any other apps to your phone memory
    4. Format your SD card
    5. Move your apps back to your card (optional)


    I had this happen with a number of apps a bit ago. Now I only have pictures, videos, and downloads save to the SD card.
    11-12-2014 11:32 AM

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