Lumia 1520 Screen Issues During Phone Calls

Seth Stout

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Jul 11, 2014
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Hello all,

Just this morning my Lumia 1520 running 8.1.1 preview has begun having time out issues during phone calls. The screen immediately shuts off during phone calls and it does not want to come back on until the call is ended. It will come on just long enough to end the call. My tap to wake function is no longer working either. Additionally, Glance just updated but it still won't stay on more than a couple of seconds.

Please help.
 

Harrie-S

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Sep 26, 2014
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He Seth
What is the battery level and do you see a small hart in the battery.
Did you already switch the phone off and on again.
Did you do a soft reset.

Harrie
 

Steven-Grey-Dash

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Dec 30, 2014
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Same problems for me, too. Also, the screen will act as if PEEK were selected. And it will not light up if I receive a notification. Lumia Cyan, several resets. Please help! Thank you!
 

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