1520 front camera not working

[boo516]

My mom has a 1520 that has a front camera not working. Whenever she opens the camera app, wechat, skype using the front camera the screen is just black. Is this a hardware issue? Anyone has tips?

 

[gordonfink]

Sounds like hardware. Is she still under warranty?

 

[boo516]

No unfortunately. We got it day one. It just happened recently cause I gave her the 1520 as I switched to an iphone. But there was a period of 3-6 months where it wasn't used.

 

[dumgeek]

Mine stopped working after an update a made with the first developer version Installed. Tried everything, hard reset, original firmware reinstall, nothing worked. Good luck . Tel me if you find anything.

 

[boo516]

That's actually surprisingly similar. I just added developer preview too and updated it. Maybe it's an update issue.