03-12-2015 09:34 AM
49 12
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  1. HeyCori's Avatar
    Can you open Lumia camera and close it and see what happens after one minute or two ?
    Tested it. Everything is still working perfectly.
    Qais Abu-Hasan likes this.
    02-28-2015 07:11 AM
  2. AndyCalling's Avatar
    A soft reset, like a Win8 reboot, forces a full windows start up and driver reload from scratch. A switch off/on is a quick boot from a kind of hybrid hibernate system (much like Win8). A soft reset will only fix this issue until you use the new camera app to take a photo, then it triggers again. Only a hard factory reset will solve it for good. Or so goes the general experience so far.
    02-28-2015 09:20 AM
  3. JW888's Avatar
    I'm having the same problem. The front facing camera just doesn't seem as good as before. I tested it by going to Settings > Photos+Camera and changing the default camera back to Microsoft Camera (it's no longer in the apps list). The photos taken with the MS Camera seemed better than the Lumia camera. My phone is also slow to rotate. It takes 4-5 seconds for the screen to rotate now. At first I thought it was just the camera app, but nope, it's through the whole OS.

    Update:

    The slow rotating just kinda comes and goes.
    Try the Lumia Camera classic
    02-28-2015 09:32 AM
  4. HeyCori's Avatar
    I don't have an option to use the Lumia Classic Camera. I only have the option for the default Lumia Camera and the Microsoft camera. Switching it to the Microsoft camera did not cause any problems.
    02-28-2015 09:37 AM
  5. jkkw's Avatar
    On my newly denim upgraded 1520, I've been struggling with this for a few days :( seems to be caused by the Lumia camera app, if you use that app rotations become really slow - such that even if you exit the app or switch away, everything becomes slow. Rotations get queued up... they can fire out of sequence etc. Uninstalling it doesn't help.. on a whim I decided to avoid Lumia camera, and used Lumia camera classic instead (you have to install this from the store separately), camera classic doesn't seem to impact the rotation timing. I guess I'm going to have to stick to classic for now until this is figured out :(
    theefman likes this.
    02-28-2015 12:22 PM
  6. elyodeel's Avatar
    I had the same problem. Apparently the 930 has this issue as well. The only permanent solution anyone found for the 930 was hard reset. I did one on my 1520 yesterday and it completely fixed the problem. I also found that the Lumia moments app was freezing when it was stored on the SD card, so I moved Lumia camera and Lumia moments to the phone storage. Everything is working now.

    Edit: By the way, I have to say that the restore functionality is nearly perfect on windows phone now. My start screen was put back exactly how I had it, email accounts and everything were set up correctly. A hard reset is no longer a huge hassle, just takes time if you have a ton of applications to download.
    crav4speed and Al4video like this.
    02-28-2015 01:26 PM
  7. omagic82's Avatar
    Yep, my 1520 on att definitely lags when rotating the screen.
    02-28-2015 01:32 PM
  8. Blacklac's Avatar
    I noticed after using other Apps that rotate slow and then opening IE, IE also rotates slow.

    My 1020 rotates faster in MyTube than my 1520.

    Kind of annoying I'd have to reset my device to fix this. My device has no other real issues.
    02-28-2015 02:45 PM
  9. Qais Abu-Hasan's Avatar
    Did the selfie problems go with the hard reset??
    03-01-2015 04:03 PM
  10. Loiselle's Avatar
    Just did a hard reset. Re-installing all apps now. Will test when complete, and report my findings. The rotation lag was horrendous.

    Okay, hard reset finished. Seems to have solved the auto-rotation lag issue. Back to fully functional.
    Last edited by Loiselle; 03-01-2015 at 05:01 PM.
    RumoredNow, HeyCori and crav4speed like this.
    03-01-2015 04:15 PM
  11. James8561's Avatar
    I can confirm the rotation problem after updating to Denim. Also, hard reset fixes it for good since nothing else worked
    HeyCori, RumoredNow and crav4speed like this.
    03-03-2015 04:07 AM
  12. Formula84's Avatar
    Subscribed
    03-03-2015 02:03 PM
  13. Al4video's Avatar
    I had the rotation problem. I was about to do a hard reset but tried the soft reset first. Problem solved, rotation works perfect.
    03-03-2015 06:01 PM
  14. Qais Abu-Hasan's Avatar
    Soft reset fixes it until you open Lumia camera again , hard reset fixes the whole problem :D but selfie still sucks :/
    James8561 and Al4video like this.
    03-04-2015 10:08 AM
  15. DuoWing's Avatar
    I had done a hard reset after installing Denim so no slow rotation, but I see what the OP means. The Front Facing camera takes horrible pictures. The on screen image looks fine, then once you take a shot it looks like the resolution dropped and the color is gone.
    Qais Abu-Hasan and theefman like this.
    03-06-2015 05:17 PM
  16. chmun77's Avatar
    Remove Cortana and the rotation issue is gone. Or see if you can turn Cortana off. She is causing issues with Cortana. Tested myself since Cortana is not supported in my region. Auto rotation started to have issues when I change to US and turned on Cortana. Is a weird bug and wonder why MS is unable to pick it up.
    03-06-2015 08:59 PM
  17. crav4speed's Avatar
    I was also having issues with the slow rotation eventually not rotating at all. Numerous soft resets would allow for rotation again and then eventually would stop. Came upon this thread so last night I hard reset the device and everything is wonderful now! I love this forum... Thanks everyone!!
    HeyCori and RumoredNow like this.
    03-07-2015 11:27 AM
  18. Juliano Dorneles dos Santos's Avatar
    Remove Cortana and the rotation issue is gone. Or see if you can turn Cortana off. She is causing issues with Cortana. Tested myself since Cortana is not supported in my region. Auto rotation started to have issues when I change to US and turned on Cortana. Is a weird bug and wonder why MS is unable to pick it up.
    Same here! Cortana is someway affecting the rotation of the device...
    03-08-2015 07:34 AM
  19. HeyCori's Avatar
    The FCC is driving me crazy. Finally decided to switch back to Lumia Camera Classic. If I ever need 4k video I'll just navigate to the app from the jumplist.
    03-11-2015 04:17 PM
  20. RumoredNow's Avatar
    The FCC is driving me crazy. Finally decided to switch back to Lumia Camera Classic. If I ever need 4k video I'll just navigate to the app from the jumplist.
    FCC? Federal Communications Commission? I'm a bit lost...
    HeyCori likes this.
    03-11-2015 07:02 PM
  21. HeyCori's Avatar
    I meant FFC :p
    RumoredNow likes this.
    03-11-2015 07:36 PM
  22. RumoredNow's Avatar
    LOL... That makes way more sense. I was blanking out on that I guess.
    HeyCori likes this.
    03-11-2015 07:40 PM
  23. tibal32's Avatar
    Haven't tried the selfie by yeah the rotation is super slow I've got a 1520 hk cv and the rotation was never an issue but now it is where can I go to point this ?
    03-12-2015 02:25 AM
  24. HeyCori's Avatar
    Haven't tried the selfie by yeah the rotation is super slow I've got a 1520 hk cv and the rotation was never an issue but now it is where can I go to point this ?
    The only permanent fix I've seen so far is to hard reset your device. A poster above mentioned removing Cortana, likely by changing your region settings. However, I don't think anyone has really tested that method.

    As far as contacting Microsoft, you can really only reach the low level customer service employees. There's the Microsoft Answers page, the Microsoft Help Twitter account, or a good ol' fashion phone call. But usually Microsoft is aware of software issues even if they don't always address them.
    RumoredNow likes this.
    03-12-2015 09:34 AM
49 12

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