03-15-2015 10:33 PM
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  1. Qtweeder's Avatar
    consider belfiore tweeted!
    mikelpikel likes this.
    03-06-2015 05:58 AM
  2. JC_Yang's Avatar
    I've just tweeted bothe LumiaHelp and Joe Belfiore, don't know whether it works, last hope maybe.
    03-06-2015 05:59 AM
  3. jlx2013's Avatar
    Hey, what about this page? https://gethelp.live.com/Pages/MSO.aspx?Product=WP8&Topic=Windows Phone software update&ForumID=261804 You can chat with them. Maybe it will help a little bit more than @LumiaHelp. I can't do it right now, so if somebody can please give it a try
    03-06-2015 07:02 AM
  4. JC_Yang's Avatar
    LumiaHelp finally tell me to reset my phone.... pal, don't waste ur time talking to it anymore.
    03-06-2015 08:09 AM
  5. JC_Yang's Avatar
    I just tweet Windows Central to ask them to write a piece of news for us, show them this thread. HOPE this can help us.
    anism, raydwatts, Qtweeder and 2 others like this.
    03-06-2015 08:19 AM
  6. raydwatts's Avatar
    I have tweeted Satya Nadella . I can understand that because denim offers more bonuses to a high end phone then it would need more testing due to interactions on more hardware/software but putting it on the server and not shipping it is just stupid and very poor customer relations. It's almost as if they've given up on premium phones and want us to buy android or apple devices or low end windows devices.
    Qtweeder likes this.
    03-06-2015 12:15 PM
  7. Adeel 360's Avatar
    I've also tweeted to windows central hopefully it will make a difference
    raydwatts and mikelpikel like this.
    03-06-2015 01:22 PM
  8. mikelpikel's Avatar
    Hey, what about this page? https://gethelp.live.com/Pages/MSO.aspx?Product=WP8&Topic=Windows Phone software update&ForumID=261804 You can chat with them. Maybe it will help a little bit more than @LumiaHelp. I can't do it right now, so if somebody can please give it a try
    If that is microsoft Live Chat it is useless, tried twice and the guy just said he couldn't help me. I asked him to mention the problem to his manager and thats the extent of it...
    03-06-2015 03:26 PM
  9. anism's Avatar
    Don't forget to tweet elop
    03-06-2015 05:08 PM
  10. beman39's Avatar
    oh great! my new phone I just bought is the HK variant and I don't have LTE and I can't get the Denim update... now I'm considering to sell this phone. Too bad because the phone is in super MINT condition and it's 32GB and wireless charging! GRRRRR
    03-06-2015 05:35 PM
  11. jlx2013's Avatar
    oh great! my new phone I just bought is the HK variant and I don't have LTE and I can't get the Denim update... now I'm considering to sell this phone. Too bad because the phone is in super MINT condition and it's 32GB and wireless charging! GRRRRR
    The LTE problem is because you don't have the correct version for your country, am i right?
    03-06-2015 05:51 PM
  12. jlx2013's Avatar
    Don't forget to tweet elop
    When it was Nokia the Elop mail was published in the contact page. Anyone has it?
    03-06-2015 05:53 PM
  13. beman39's Avatar
    The LTE problem is because you don't have the correct version for your country, am i right?
    well this is the international variant no? is it not supposed to have ALL the BANDS? also my AT&T has LTE and that has less bands than the international version

    edit: BTW when I go into network settings and choose which band I want (EX 2g-3g-4g) LTE isn't even listed like my other L1520 AT&T
    Last edited by beman39; 03-06-2015 at 06:07 PM.
    03-06-2015 05:56 PM
  14. mikelpikel's Avatar
    Can those who tweeted Windows Central please post links here?

    Thanks in advance
    03-06-2015 06:01 PM
  15. affaiec's Avatar
    @affaiectwit1 As the update is being released in a gradual manner, you'll receive a notification on your phone once it's available. ^PM. This was tweeted to me from nokia help
    Last edited by affaiec; 03-06-2015 at 06:59 PM. Reason: missed out some text
    03-06-2015 06:58 PM
  16. mikelpikel's Avatar
    @affaiectwit1 As the update is being released in a gradual manner, you'll receive a notification on your phone once it's available. ^PM. This was tweeted to me from nokia help
    How annoying! I got the same reply and then I started telling them about how long it had come out etc, then they came up with different excuses. They are useless (either that or they just are not told anything by those higher up).
    03-06-2015 07:03 PM
  17. mikelpikel's Avatar
    Meanwhile Im still waiting for a reply, and their business day is coming to a close. I don't think they reply on weekends so this will just get dragged out even more.
    03-06-2015 07:07 PM
  18. Adeel 360's Avatar
    This is just great.
    03-06-2015 07:45 PM
  19. Qtweeder's Avatar
    it's now a farce.
    03-06-2015 07:52 PM
  20. JC_Yang's Avatar
    I've a new idea, guys. We should tweet or tell some news site who are unfriendly to M$, and tell them the details of our story and how ridiculous this is. I think this is our best weapon. I don't trust their inability to understand our pain anymore.
    Anyone can name some big news sites who are M$-against?
    affaiec likes this.
    03-06-2015 08:06 PM
  21. mikelpikel's Avatar
    windowscentraltip.png

    Just sent this as a tip to windows central, not expecting anything to be done but at least its out there and they can choose what they want to do. The rest of the message didn't send it appears but I sent another Tip to them with the rest of the message on it. All I can say is thank you Windows Central for enabling us to all come together and speak up.
    raydwatts, Adeel 360 and Qtweeder like this.
    03-06-2015 08:43 PM
  22. jlx2013's Avatar
    well this is the international variant no? is it not supposed to have ALL the BANDS? also my AT&T has LTE and that has less bands than the international version

    edit: BTW when I go into network settings and choose which band I want (EX 2g-3g-4g) LTE isn't even listed like my other L1520 AT&T
    Depending. If you live in the US the 1520.3 has all the bands of that country. For the most other countries, the 1520.1 is the right one, wich i think you have.
    03-06-2015 09:06 PM
  23. beman39's Avatar
    I live in Canada so I I'm not sure if me having the 1520.1 is the right one or not... also what is weird is that I don't have denim (cyan) but I do have the "folders" on the home screen, how is that possible?
    03-06-2015 09:29 PM
  24. mikelpikel's Avatar
    That also crossed my mind for a second when I did a hard reset on my phone but what you are seeing is the official Folders app. You can have folders on the start screen they just won't be live or built in. In Denim the folders are live and you can simply create one by dragging one tile over another as opposed to using the Folders app and selecting the apps you want in that folder manually... If that makes sense.
    03-06-2015 09:34 PM
  25. beman39's Avatar
    That also crossed my mind for a second when I did a hard reset on my phone but what you are seeing is the official Folders app. You can have folders on the start screen they just won't be live or built in. In Denim the folders are live and you can simply create one by dragging one tile over another as opposed to using the Folders app and selecting the apps you want in that folder manually... If that makes sense.
    sorry but mine is live and was already there and I did not install the "APP" also I CHECKED and it is not in my apps list...

    EDIT: what is weird also is my AT&T L1520 shows 2GB RAM in the extras+info, but on the HK L1520 it doesn't show anywhere! is that the same as you guys?
    Last edited by beman39; 03-06-2015 at 10:29 PM.
    03-06-2015 09:50 PM
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