03-15-2015 10:33 PM
372 ... 23456 ...
tools
  1. mikelpikel's Avatar
    I think I might try software recovery, I've got nothing to lose since I haven't done much with the phone since my hard reset. I'll let you all know how it goes if I do it.
    03-03-2015 08:05 PM
  2. anism's Avatar
    Guys just go for the Recovery tool way, the back up restore is not bad and you will get denim and start focusing on something else like me. I should say that highlight feature of Hey Cortana doesn't work that very good. You have to tell it to activate many times before it actually activates. I am in Australia.
    03-03-2015 09:17 PM
  3. mikelpikel's Avatar
    I have decided to wait for the OTA update. That is annoying news to hear as I too am in australia. Though Im sure I can come up with a mock American accent (Though Im not sure which type) to get it to understand.
    03-03-2015 10:19 PM
  4. jlx2013's Avatar
    Somebody WITHOUT PFD and the same problem? I was talking with Lumia Help in Twitter and they blame PFD (BTW they said that it must to be enabled). Maybe if somebody brings me some information i can tell them about this annoying problem. I'm not saying that it will work, but trying is free.
    03-04-2015 12:18 AM
  5. mikelpikel's Avatar
    Somebody WITHOUT PFD and the same problem? I was talking with Lumia Help in Twitter and they blame PFD (BTW they said that it must to be enabled). Maybe if somebody brings me some information i can tell them about this annoying problem. I'm not saying that it will work, but trying is free.
    If you are asking whether there is someone without PfD installed and who cannot update then thats me.
    03-04-2015 12:21 AM
  6. jlx2013's Avatar
    If you are asking whether there is someone without PfD installed and who cannot update then thats me.
    Could you send me or post here a capture of "extras+info"? They asked me for that
    03-04-2015 12:26 AM
  7. hlov's Avatar
    Got tired of waiting, I'm downloading denim with the recovery tool
    03-04-2015 12:37 AM
  8. mikelpikel's Avatar
    All good, I just posted on their twitter, Ill screenshot everything that happens from here
    03-04-2015 12:38 AM
  9. jlx2013's Avatar
    All good, I just posted on their twitter, Ill screenshot everything that happens from here
    Can you send me the link? I want to show it to who i was talking
    03-04-2015 12:41 AM
  10. gopisrujan's Avatar
    the same problem with me even. :(
    03-04-2015 12:45 AM
  11. von schwartz's Avatar
    I found an interesting thing, checking the about page. I have a firmware number: 02061.00066.14253.40004
    I found that it's the hungarian country varian cyan firmware. When I'm checking the device specific update page on my phone, shows this firmware number, and tells me that only cyan is available. Based on the extras, I have the HK country variant device(RM-937_apac_hong_kong_222). Both hungarian cv, both hong-kong vc is listed as denim. I don't know what happens at MS, but this is rubbish. Being forced to check a tracker, check if its a country variant or not, what is the firmware, what is the os, waiting for an update for months... bad user experience.
    Last edited by von schwartz; 03-04-2015 at 01:32 AM. Reason: Added details
    mikelpikel and Joe920 like this.
    03-04-2015 12:59 AM
  12. jlx2013's Avatar
    the same problem with me even. :(
    Could you post a screen capture of your Extras+info?
    03-04-2015 01:05 AM
  13. anism's Avatar
    I have decided to wait for the OTA update. That is annoying news to hear as I too am in australia. Though Im sure I can come up with a mock American accent (Though Im not sure which type) to get it to understand.
    Basically Hey Cortana is not available for Australia yet. You need to change the language and the region to get Cortana. After training Cortana you can switch it back to Australia region and language. You need to be really close to the phone and tell it and still doesn't work sometimes.
    03-04-2015 01:28 AM
  14. mikelpikel's Avatar
    Can you send me the link? I want to show it to who i was talking
    https://twitter.com/mikelpikel23/with_replies

    Idk really know how to link it, I only just got twitter for the microsoft help
    03-04-2015 01:29 AM
  15. mikelpikel's Avatar
    Basically Hey Cortana is not available for Australia yet. You need to change the language and the region to get Cortana. After training Cortana you can switch it back to Australia region and language. You need to be really close to the phone and tell it and still doesn't work sometimes.
    Yeah I know, I changed the region and everything back when Cyan came out. I am not expecting it to be perfect given that Im not doing what Microsoft intends
    03-04-2015 01:33 AM
  16. Joe920's Avatar
    I found an interesting thing, checking the about page. I have a firmware number: 02061.00066.14253.40004. I found that it's the hungarian country varian cyan firmware.
    Wow, that's the exact firmware number I have. And same problem: HK model 1520, PfD off, listed as ready for Denim since last Friday, and no OTA.
    03-04-2015 01:36 AM
  17. mikelpikel's Avatar
    I found an interesting thing, checking the about page. I have a firmware number: 02061.00066.14253.40004
    I found that it's the hungarian country varian cyan firmware.
    I too have the same number... Even the support guy I spoke to suspected nothing and thought I had Hong Kong. Im so confused. 02061.00066.14253.40004 is my number, Manufacturer name is RM-937_apac_hong_kong_222 and Operator is 000-HK. Where did you get your L1520 from if you don't mind me asking?

    Can anyone clarify anything for me? What should I be looking out for, so i do not count as part of HK CV?
    03-04-2015 01:52 AM
  18. JC_Yang's Avatar
    @jlx2013:
    Here are my screenshots.
    Hope you can let Microsoft knows what is happening.
    wp_ss_20150304_0001.jpgwp_ss_20150304_0002.jpgwp_ss_20150304_0003_mod.jpg
    03-04-2015 01:54 AM
  19. jlx2013's Avatar
    https://twitter.com/mikelpikel23/with_replies

    Idk really know how to link it, I only just got twitter for the microsoft help
    I don't see the screen capture. If you can post it here, i'll thank you.
    03-04-2015 01:55 AM
  20. jlx2013's Avatar
    @jlx2013:
    Here are my screenshots.
    Hope you can let Microsoft knows what is happening.
    Click image for larger version. 

Name:	wp_ss_20150304_0001.jpg 
Views:	12 
Size:	39.4 KB 
ID:	98865Click image for larger version. 

Name:	wp_ss_20150304_0002.jpg 
Views:	12 
Size:	72.9 KB 
ID:	98866Click image for larger version. 

Name:	wp_ss_20150304_0003_mod.jpg 
Views:	12 
Size:	61.0 KB 
ID:	98867
    Thanks a lot. I've just tweeted them. When i get an answer, i'll post it here.
    03-04-2015 02:00 AM
  21. JC_Yang's Avatar
    I don't see the screen capture. If you can post it here, i'll thank you.
    I've posted my screenshots, hope they can help you contacting microsoft.
    03-04-2015 02:01 AM
  22. Joe920's Avatar
    Below is the 'About' info for my RM-937_apac_hong_kong_222, bought from eBay. The plot thickens.

    hkinfo.jpg
    03-04-2015 02:05 AM
  23. JC_Yang's Avatar
    Below is the 'About' info for my RM-937_apac_hong_kong_222, bought from eBay. The plot thickens.

    Click image for larger version. 

Name:	HKinfo.jpg 
Views:	16 
Size:	78.2 KB 
ID:	98869
    Yours are probably with Developer Preview.
    03-04-2015 02:11 AM
  24. Joe920's Avatar
    Yours are probably with Developer Preview.
    Yep, I have turned off PfD by now, but I did install the DP a while back.
    03-04-2015 02:14 AM
  25. jlx2013's Avatar
    02061.00066.14253.40004 is a firmware number of the 1520, as a lots with 02061.00066.14253.400xx. The last two numbers don't neccesary defines what ROM do you have. Check here RM-937 02061.00066.14253.40004 ? Seidea
    03-04-2015 02:15 AM
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