1. geoghotas's Avatar
    Touch problem in L1520 automatic touch working hinderin apps opening search speech everything autom
    03-12-2015 06:44 AM
  2. ElronTheElder's Avatar
    I bought a refurbished unit and had touch problems within a few weeks. Returned for repair and have had no problems since.
    Believe it to be a hardware issue but don't know for sure what was replaced on my phone.
    I suggest sending it for repair.
    Good Luck.
    geoghotas likes this.
    03-12-2015 08:30 AM
  3. zkyevolved's Avatar
    I bought a refurbished unit and had touch problems within a few weeks. Returned for repair and have had no problems since.

    Believe it to be a hardware issue but don't know for sure what was replaced on my phone.

    I suggest sending it for repair.

    Good Luck.

    Who did you return it to? Nokia care or to the seller? I checked my imei on the ms website and they told me that I'm out of my warranty period even though my phone is 8 months old from the fabrication date.
    geoghotas likes this.
    03-12-2015 11:06 AM
  4. ElronTheElder's Avatar
    Notified Microsoft and they sent pre-paid label for overnight shipping.
    03-12-2015 11:20 AM
  5. Ask Sonnie's Avatar
    Touch problem in L1520 automatic touch working hinderin apps opening search speech everything autom

    Same problem here. I have it checked in a service center but the transition of Lumia from Nokia to Microsoft has resulted to crappy services. After a lot of complaining, the service center replaced the entire display assembly, since unit is still under warranty.
    geoghotas likes this.
    03-13-2015 04:13 AM
  6. Asskickulater's Avatar
    This problem sounds like the phantom touch issue, which is caused by the phone being flexed causing the digitizer to get out of sync, its remediable, BUT, if you can, return it ASAP as it means there was in fact damage done to it at some point! also, invest in a case for it and don't keep it in your pocket when you'll be running around/lifting heavy stuff a lot (just general tips to prevent from flexing it)
    geoghotas likes this.
    03-13-2015 07:41 AM

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